8/6/2019 coping -

1/13

$GOPKCN+

# #

8#

, ,

, # " 9 , 7 $ +: 6 =, ,

>, 0">8, #, 6, BPN 67, 8;01 #

9# D# Jkfl w - ^# Eyh cq, Jkf Myhnbfczf jfy ]oywoeyhzkefy , }ol# 8, Ifylkc1 ^fkjbhcc,

8;68= $yfpy# Jvilkc/Qvykgd1 8;==+1 860"849, myhnbfcz 671

# # # #, # 79, BPN =0, =>>1 , ,

, # , , #7Zfwzkbockh, myhnbfcz 94, fj# D# Jkflw - ^# Eyhcq, Jkf Myhnbfczf jfy ]oywoeyhzkefy, }ol#

8, =zd fjc# Ifylkc1 ^fkjbhcc, 8;68 $yfpy# Jvilkc/Qvykgd1 8;==+1 9>="70>#: L# H# Wf cf gh , Fpkwzvlhf boyhlfw hj Lvgkllkvb, Lofi, 7 , 8;8>"8;96#6# 87, 9:#= # =, 89#># #, , BPN 60, :>7"68:# # # # "

, , 9000 $# #+, # 948# # ## , , 900:#

4 P# Zkllkgd , Zdf Govyhnf zo If, Cf~ Dh}fc, Gocc#1 [hlf Vck}fywkz{ Pyfww, 8;69, # #

, # , 8;>=#;# 7, 86# # # , , 8 $8;=9+ 769#80 # 60, 9, BPN 66, 6>4#

8/6/2019 coping -

2/13

9

# , ,

, ,

, 88, wzyfww ,

"

, , # , , gopkcn "

, ,

, "

89# , "

87#

, , "

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, , "

#

gopkcn $2 +

gopf , $< #

phfcvlh+, , , " 8:# , gopf "

$Nyfcqwkzvhzkocfc+86# gopkcn ,

8=# ,

8>, gopkcn "

88 # $ 98, 7, BPN :4, >:=, 6, BPN:4, >:=, # 86, 6, BPN 6>, 994# ==, BPN 64, =78+ #

89 E# K# Phyn hbf cz, Zdf Pw{gdolon{ om Yflknkoc hcj Gopkcn, Zdf Nvklmoyj Pyfww, Cf~ [oye

Locjoc 8;;>, E# K# Phy nh bf cz , I# A# Qkc ci hv fy , H# I# Wgo zz , F# B# Ivz zf y, A# Qfyo ~kc -

P# Wzhcke, Yfj mlhnw hcj yflknkovw gopkcn1 Kjfczkm{kcn wobf yflknkovw ~hyckcn wkncw hbocn

pfoplf kc gykwkw, AOVYCHL OM GLKCKGHL PW[GDOLON[, 6;/89 $9007+ 8776"87:4, G# L# Phye , Yf"

lknkovwcfww hcj yflknkovw Gopkcn hw Jfzfybkchczw om Wzyfww"Yflhzfj Nyo~zd, HYGDK]F MOY

ZDF PW[GDOLON[ OM YFLKNKOC, 94 $900=+ 94>"709, J# Yo ~f, Zfhgdkcn Gocgfpzw om Wvwzhkchikl"

kz{ kc Kczyojvgzoy{ Pw{gdolon{, PW[GDOLON[ZFHGDFY CFZ^OYE, 8>/8 $900>+ 98"97#87 J# Yo ~f, # #, p# 99#8: , , 846>, # , # 877#86 # # Ahwpfyw, ify bfkcf Pdklowopdkf $Lh Pdklowopdkf Goczfbpoyhkcf, K], Mkyfcqf

8;=;+, # , # 90:#8= E# K# Phy nhb fcz , Zdf Pw{gdolon{ om Yflknkoc hcj Gopkcn, p# 864 #8> # #, :, 7, BPN :;, 707# # # # , # #, #

98:, 999 #, 978#

8/6/2019 coping -

3/13

7

$ , , , "

##+# ,

, , "

, "

#, gopkcn " # "

, " "

# "

", , "

, , $ 84+, ,

1 ,

8;

# , , Myfvj " , 90#

, ,

, , ,

, $

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, # "

, "

" 98 , ,

,

gopkcn , , , "

$+ $dhyh"ekyk+

# , "

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#

84 , , Gfczvykh 8>, :=, # F# L# }oc Lfvzwgd, Goypvwphyofbkonyhpdoyvb Nyhfgoyvb, }ol# 9# Nzzkcnfc1 ]hcjfcdofge - Yvpyfgdz, 8468 $yfpy# Dkljf"

wdfkb1 Olbw, 8;64+1 9:0">::# # # , , 7#, ##, # 706,

A# A# Yovwwfhv, Fbkl ojfy ify jkf Fyqkfdvcn K, 8;=77, # # , # ,, ##, # 8="8>#

8;# #, #, 77, BPN 6>, 7;6"7;=#90 W# Myfv j, Zdf mvzvyf om hc kllvwkoc, Cf~ [oye1 Coyzoc 8;9>/8;=8, p# =7#98 # # , , = $8;=6+ =>:"=47, # , ,

98 $8;;9+ 976"97>#

8/6/2019 coping -

4/13

:

, , , 99, " gopkcn, # "

, 97 "

, # " 9:, 96, "

, "

" ,

"

, $# ## , ##+9=# ,

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, # ,

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, $# " + $ "+, #

### , 1 94# , $+ "

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$# +, gopkcn gopkcn , # ##

, , , ,

99# #, 8, BPN 68, 76:, #, # 7,8, BPN 6:, 6;8, #, 8, 7# 8, BPN 67, 9:# 99, # 9, 6, BPN 6;, 7=# # # # ", , # 9:0 #

97# Y# C# Ifll hd , Y# Bhjw fc , # B# Wvll k} hc , H# W~kj lf y - W# B# Zkpz oc , Dhikzw om

zdf dfhyz1 Kcjk}kjvhlkwb hcj gobbkzbfcz kc Hbfykghc lkmf, Cf~ [oye1 Dhypfy - Yo~, 8;46# #

# # , , 8;4;#9: ,

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, $

, , 8;=9,# 9;+#96# #, # ;, BPN =9, =69#9= # #, # 87, BPN =8, 889# # # ,

, 8;;>, # := #9># #, # :0, BPN =8, 7:4, # 7;, BPN 6:, 7=9, # 96, BPN 6;,

8:;, :, BPN 60, :76#94 :9, 6# # # #, # 77, BPN 6>, 7;6"7;=#

8/6/2019 coping -

5/13

6

( 9;, ### , , , , , , 70# , , , "

, , , " , " , , , "

# , 78# , ,

, " $+

, "

79

# , " 77# ,

, $##

, "

+, , , "

7: , " #

, 76#

7= "

# ,

7> , "

74, "

9;, , # P# Y# Golfbhc"Coyzoc, Ghbiykjnf1 GhbiykjnfVck}fywkz{ Pyfww, 8;94, # =4#

70 # 89, ;"80# # # #, # 89, BPN =8, :4=":4>1 " , , #

78# 89, 8:#79# # , , 8;;9, # 80:, 98;# 77# # , # #, # :8#7: # #, 9, BPN :;, 94:1 $ +

# 76 # #, # 8>, ;, BPN 67, 8:=# # # # , "

, # 996#7= # # Mloyo}we{, Zdf Fhwzfyc Mhzdfyw om zdf Movyzd Gfczvy{ , Igdfy}fyzykfiwhcwzhlz,

# # # , # # , 8;;8, # 74># # # # "

, , # 948#7># # , , # 9; #74# #, #, 8>, 9, BPN =9, 884, # 6, 8, BPN =9, 69>, 8:7 # 8,

BPN 66, :6>, #, Wovygfw Gdyzkfccfw# 601 H :0, =, I 8>"9>, 4"86, 7, # 7, BPN67, 771 , , #

# # , , 8 $8;=9+ 768"766, # # , "

8/6/2019 coping -

6/13

=

, ,

# "

7;, "

, 1

5:0

, "# , , "

, ,

,

:8#

GOPKCN

,

, # , $60"874 ##+:9 ,

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, Hhyoc Ifge $8;98"+:7 ,

,

::

, , gopkcn:6#

, ,

, "

, gopkcn:=# , $

+, # $wflm"goczyol

, 8;;9, # 90=, 98;, # # , " , # 98; #, 997#

7;# #, # 99, BPN 67, 8;=#:0# #, # 99, 8, BPN 67, 84>#:8# #, # 87, 8, BPN 6>, 90>,

6, BPN 68, >=#:9 :,8 #, 7;, # D# Wgdfcel, Lfkpqkn1 Zfvicfy, 8;8= $yfpy#

Wzvzznhyz1 8;=6+1 6"74, >":6:# # # #, # 86, 7, BPN =8, 60># 8;, 7":, BPN =8,67:, 9, 6, BPN :;, :8# # B# Wphcc fvz, Fpkezfz, YFHLLFTKEOC MY

HCZKEF VCJ GDYKWZFCZVB 6 $8;:0+ =94 #:7 # H# Z# Ifge, Gonckzk}f Zdfyhp{ ihcj zdf Fbozkochl Jkwoyjfyw , Pfcnvkc Iooew, 8;>=,

8;;8 $yfpy#+#::# #, # 7, 9, BPN 6;, 74# # # # ,

, 8;;9, # :9#:6 E# K# Phyn hbf cz, Zdf Pw{gdolon{ om Yflknkoc hcj Gopkcn, Zdf Nvklmoyj Pyfww, Cf~ [oye

Locjoc 8;;>, p# ;= #:= E# K# Phynh bfc z, # #, p# 88: #

8/6/2019 coping -

7/13

>

kczfychl goczyol+:>, gop"

kcn:4 , , , "

# ,

, , "

gopkcn:;

$ "+, 60 # "68 ", , "# " goczyol " $goczyol+# gopkcn

/69# , "

, ,

,

67#

, , " "

, gopkcn6:# # "

,

$ + , "

66 ,

# "

1 , , , 56=, #

:> D# Lf}fcwoc , Jkmmfyfczkhzkcn hbocn kczfychlkz{, po~fymvl ozdfyw, hcj gdhcgf, kc1

D# B# Lfmgovyz $Fj#+, Yfwfhygd ~kzd zdf logvw om goczyol gocwzyvgz, 8 $8;48+ 86"=7, Cf~ [oye1 Hgh"

jfbkg#:4 E# K# Phynhbfcz, C#Nyf}fcnofj, A# Efc cfll, A # Cf~bhc, ^# Dhz dh~h{ -

^# Aocfw, Yflknkoc hcj zdf pyoilfb wol}kcn pyogfww1 Zdyff wz{lfw om gopkcn, AOVYCHL MOY

ZDF WGKFCZKMKG WZVJ[ OM YFLKNKOC9> $8;44+ ;0"80:#:; H# ^ocn"BgJochlj hcj Y# L# Noywvgd, Wvyyfcjfy zo Noj1 Hc hjjkzkochl gopkcn

wz{lf?,AOVYCHL OM PW[GDOLON[ HCJ ZDFOLON[94 $9000+ 8:;"8=8, , H bvlzk}hyk"

hzf zdfoy{ om Noj gocgfpz, yflknkovw bozk}hzkoc, logvw om goczyol, gopkcn, hcj wpkykzvhl ~fll"

ifkcn,AOVYCHL OM PW[GDOLON[ HCJ ZDFOLON[79/: $900:+ 784"77:#60 F# Iyfccfy , ^kcckcn i{ lfzzkcn no1 Goczyol ~kzdovz gobpvlwkoc, wvyyfcjfy ~kzdovz jfmfhz,

Whc Jkfno1 Dhygovyz Iyhgf Ao}hco}kgd, 8;46, p# 7= #68 # #, #, :9, BPN 6:, 74="74># # # # ,

, # 98; #69 H# oc n"B gJo chl j hcj Y# L# Noyw vgd, H bvlzk}hykhzf zdfoy{ om Noj gocgfpz, yf"

lknkovw bozk}hzkoc, logvw om goczyol, gopkcn, hcj wpkykzvhl ~fll"ifkcn, AOVYCHL OM

PW[GDOLON[ HCJ ZDFOLON[79/: $900:+ 798#67# # , # #, # 98;"990#6: E# K# Phynh bfc z, # #, p# 899 #66# #, 89, 7, # H# ^fcn fy, Vcf doblkf kcfjkzfj $jf W}"

ykfc jf Nhihlh?+ wvy lpkpdhckf,Hchlfgzh Iollhcjkhch ;6 $8;>>+ 48";0#6= 9, # A# Jvboyzkfy, WG 88> $8;==+ 66, ,

BPN =0, >:4, #, 8, BPN =9, 7;:1 5

8/6/2019 coping -

8/13

4

GOPKCN

"

, 6>

#, , ,

" "

64# 5 " "

# , , " , # 6;

, =0

# ,

=8 $# "

+, , , $"+, $+ plhgfio ,

$# + $,, "

, , ,

+, $ + , #

, #

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# , "

"

$, , , , "

##+=9# , ,

$# "

+ , , , , , , $# + =7# , ,

# , ,

,, 5#6># # , # #, # 99:#64 L# E# Nfoynf, J# I# Lhywoc, D# N# Eofckn - B# F# BgGvllovnd, Wpkykzvhlkz{ hcj

dfhlzd1 ^dhz ~f eco~, ~dhz ~f cffj zo eco~, AOVYCHL OM WOGKHL HCJ GLKCKGHL

PW[GDOLON[8; $9000+ 809"88=#6; # #, # Wzh}yockekzh 9# ;, 80, 8>, 94#=0 D# W# Evw dcf y, ^do cffjw Noj, Cf~ [oye1 Wvbbkz Iooew, 8;4;, p# 9>#=8 # #, # 99, 8, BPN =7, 867#=9# # , # #, # 940"948#=7# #, # 87, 9, BPN =7, 80:#

8/6/2019 coping -

9/13

;

, , "

, "

=:# , " "

# ,

=6

# " $ +, # ,

, ,

# , ,

# , " ==#

, # ,

, , , =># , # =4#

, gopkcn , "=; ,

>0,

, , $hzzhgdbfcz+ ,

>8# , $"

+ ,

/ $ +

,

,

,

, , , , , "

# ,

=:# #, # >, >, BPN =8, :69# # # # , # #, # 84;, 94:#=6# #, 8, BPN :4, >08#==# #, =, 8, BPN :4, =>>#=># #, 6, BPN 60, ::;#=4# #, 90, YF]VF JFW FZVJFW I[QHCZKCFW 9; $8;>8+ 878"879#=;# #, #, 97, BPN =9, 8=7#>0 E# K # Phynhbfcz, I# A # Qkccihvfy, H# I# Wgozz , F# B# Ivzzfy, A # Qfyo~kc -

P# Wzhcke, Yfj mlhnw hcj yflknkovw gopkcn1 Kjfczkm{kcn wobf yflknkovw ~hyckcn wkncw hbocn

pfoplf kc gykwkw, AOVYCHL OM GLKCKGHL PW[GDOLON[6: $8;;4+ >>"4;, E# K# Phynhbfcz, I# B#

Wbk zd, D# N# Eofck n - L# Pfy fq, Phzzfycw om powkzk}f hcj cfnhzk}f yflknkovw gopkcn ~kzd

bhaoy lkmf wzyfwwoyw, AOVYCHL MOY ZDF WGKFCZKMKG WZVJ[ OM YFLKNKOC 7> $8;;4+ >80">9:, E# K#

Phynhbfcz, Zdf ikzzfy hcj zdf w~ffz1 Hc f}hlvhzkoc om zdf gowzw hcj ifcfmkzw om yflknkov w"

cfww, PW[GDOLONKGHL KCXVKY[ 87 $9009+ 8=4"848, A# A# Ftlkcf, A# B# Wb{zd, A# Nyfnoy{, A#

Dogefbf{fy - D# Zvllogd , Yflknkovw myhbkcn i{ kcjk}kjvhlw ~kzd PZWJ ~dfc ~ykzkcn

hiovz zyhvbhzkg ftpfykfcgfw, ZDF KCZFYCHZKOCHLAOVYCHL MOY ZDF PW[GDOLON[ OM YFLKNKOC

86/8 $9006+ 8>"77#>8 L# H# Ekyephzykge , Hc hzzhgdbfcz"zdfoyfzkghl hppyohgd zo zdf pw{gdolon{ om yflk"

nkoc, KCZFYCHZKOCHLAOVYCHL MOY ZDF PW[GDOLON[ OM YFLKNKOC9 $8;;9+ 7"94#

8/6/2019 coping -

10/13

80

$# + ##

$ +,

, h pykoyk

$+ >9 $

, , " +,

, , gop"

kcn >7#

GOPKCN

, wz{lf gop"

kcn , "

, #, , >:

# , gopkcn

# , "

, $# "

+ $# "

, ###+>6#

$#

+, " ,

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# , , "

1 , "

, >>

, , "

>9,,

, UB# A# Wzfy c, L# Phwg hlf - H# Hgef ybh c , Lkmf

hjavwzbfcz powz b{oghyjkhl kcmhygzkoc1 Jfzfybkckcn pyfjkgzk}f }hykhilfw, HYGDK]FW OM

KCZFYCHLBFJKGKCF, 87> $8;>>+ 8=40"8=46, B# A# Wzf yc - l# Phw ghl f, Pw{gdowogkhl hjhpzhzkoc

powz"b{oghyjkhl kcmhygzkoc1 Zdf wpovwfw jklfbbh,AOVYCHL OM PW[GDOWOBHZKG YFWFHYGD, 97

$8;>;+ 47"4>R#>7 E# K# Phynhbfcz, I# A# Qkccihvfy, H# I# Wgozz, F# B# Ivzzfy, A# Qfyo~kc - P#

Wzhcke , Yfj mlhnw hcj yflknkovw gopkcn1 Kjfczkm{kcn wobf yflknkovw ~hyckcn wkncw hbocn

pfoplf kc gykwkw,AOVYCHL OM GLKCKGHL PW[GDOLON[6;/89 $9007+ 8776"87:4#>: # #, # 4, BPN =0, >9">:1 ,

# # #

# # , , # 9>;#>6 # #, , BPN 68, :4, # 79, BPN 6>, 7>;# #

# ;, 79"77# 86, 98"94# 8>, 8:"86, # >, 9:"70#>=# #, # ;, :, BPN 67, >;#>># #, # 76, 9, BPN 6;, 8;4, , BPN 68, :4, #

78, BPN 6>, 7>0# # # 4, 6"87, # >, 8"80#

8/6/2019 coping -

11/13

88

>4 , ,

>; , ,

, "

40# ,

48

#

GOPKCN

gopkcn "

# ",

"

1 49# , , "

, "

47#

,

# , , "

# "4: "

" 46# , # "

" 4=# "

>4# #, # 40, BPN 64, >9:# # # 9=, ="8=#>;# #, # 78, BPN 6>, 7>0# # # ;, 84#40# #, , BPN 68, :4# # # 6, 8"8=#48 # #, # 6, 8, BPN =9, =961

, "

, , #49 # #, >, BPN :;, ;9";7# 4, BPN =7, :46, #, 9;, BPN 67,

9=8"9=9, 9, BPN 66, 689"687, # 7, BPN6>, 78"79, #, 70, BPN 6;, 8>:# 7>, BPN 6;, 90># 4:, BPN 6;, :6;":=0, # 4, BPN=9, =:># ;, BPN =9, =:;"=60, :, BPN :;, 9;;"708, ,BPN 68, 76:"766# # # , , 8 $8;=9+ 767#

47 # #, # :>, BPN 64, :47":4:, # >, BPN =0, =:# # # #, , # 9:>#

4: " $#

+

UC# Eyh vw f, G# N# Fl lk wo c - E# B# vl mm, Gdvygd"ihwfj fbozkochl wvppoyz, cfnhzk}f kczf"

yhgzkoc hcj pw{gdolonkghl ~fll"ifkcn1 Mkcjkcnw myob h chzkochl whbplf om Pyfwi{zfykhcw,

AOVYCHL MOY ZDF WGKFCZKMKG WZVJ[ OM YFLKNKOC7> $8;;4+ >96">:8R#46# # # , , # 9:=#4=# #, >, BPN :;, 7=8# # # #

, , 8;6;7#

8/6/2019 coping -

12/13

89

, ,

$+ "

4>#

, "

44

, 4;

;0

1 " , , , , ;8# ;9#

, " /

;71 # , , ;:# ;6#

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, ## , "

gopkcn ,

;4#

4># # , , # 9=:#44# #, 6, BPN :4, >7=#4;# #, :, BPN 6:, ==8, =, BPN :4, >:4#;0# #, # 7, 86, BPN :>, 9>>, # 8:0, BPN 66, ::9# # # 7, 8:"8>,

# ==, 8#;8# #, # 70, BPN 67, 9>;"940#;9# #, # 8:, BPN =9, 947"94:#;7# #, # 7>, 6, BPN 67, 760, # =:, 6, BPN 64, =86#;:# #, # =:, BPN 64, =86, # 9:, BPN 6;, 8:4# 48, BPN 6;, ::8"::9#;6# #, # =, 7, BPN =9, =;4"=;;#;= # #, # ;, :, BPN =7, 48, # 9, BPN =9, =0;"=80, 9,

BPN 6:, =:4"=:;#;># # # , , # 9;=#;4# #, # >, >, BPN =8, :69# # # # , # #, # 84;, 94:#

8/6/2019 coping -

13/13

87

, ,

, # # ,

, ,

, ;;#

;;# # # , # #, # 9;= #