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Transcript of Copyright © Siemens Enterprise Communications GmbH & Co KG. All rights reserved. Schutzvermerk /...
Copyright © Siemens Enterprise Communications GmbH & Co KG. All rights reserved.Schutzvermerk / Copyright-Vermerk
Greek ICT Forum
Business ICT and Telecom Management
Καταλύτες για επιχειρηματική ανάπτυξη
Copyright © Siemens Enterprise Communications GmbH & Co KG. All rights reserved.
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Business, IT and CommunicationsAgenda
Communication for the open minded
Today’s Communications challenges
Market trends
Build value with Open Communications
The principles of Open Communications
What makes us different
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Today’s Communications Challenges
Unacceptable Operations and Support Costs
Multiple interconnected PBXs Meshed networks and complex
routing User licenses tied to sites Proprietary hardware and
devices
Comm. Platform with ApplicationsVoice Network
Premise-Based Hardware Model Expensive, Disparate Voice
Networking Distributed Applications
Increasing Mobility Essential for Business
Need to Modernize Business Processes and Team-Working
Need to Converge IT and Comms
Domains
Human Middleware
VoiceDomain
MobileDomain
ITDomain
The Communication Dilemma:
Fragmented Communications
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Highly distributed organizations and
multiple time zones Additional remote workers due to
social and environmental pressures Virtual companies as organizations
outsource non-core functions Increasing difficulty to find and
perpetuate differential advantage Focus on Total Cost of Ownership Continuous productivity and
business process efficiency
improvements
Market TrendsThe changing worlds of business and communication
Business Trends Trends in Communication
SIP……
SOA…..
Hosted, managed
Proliferation of the Internet and IP Multi-tiered convergence: Devices,
networks, and applications Increasing reliance on mobile Reprise of standards – SIP Service Oriented Architecture Increasing managed service spend,
outsourcing and hosting Growth in IT ‘Consumerisation’ Security and continuity become vital
to all organizations
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Sustainable value through an Open Communications approach
‘
‘
Vision
Where do you want to go?
Strategy
What are your choices?
Execution
How will you get there?
LifeWorks
Know the future of communications
Open Communications
Communication for the open minded
‘
‘
OpenPath
Our elegant and logical path to
Open Communications
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Open CommunicationsIntuitive, mobile and synchronized communications
Services
Ecosystem
OpenPathOpen
Communications
VoiceCommunications
MobileCommunications
ITCommunications
The Seven Principles of Open Communications
Unified Communications
IT-based
Communications
Fixed MobileConvenience
Business Process
Integration
Rich User
Experience
Business Continuity &
Integrity
Open Service
Delivery
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
From Phone Dialup Laptop Automatic RulesFrom PC
FaxMessages
Voice Messages
EmailMessages
Short Message Service
Unified Communications (UC)
Intelligence in Communications 7
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
The OutlookTM User Interface
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Unification of all relevant business communications (voice, e-mail, video, mobile and IM) into a simple, seamless experience
Presence & rules-based communication
This means…
1. Unified Communications
Productivity gains through simplified access to information and resources, managed availability and collaboration
One & done communication
Evolving, best of breed technology
The value to your organization is
Our proof points
OpenScape, the leading and most flexible unified communication suite
Unified devices & clients, including OpenStage
“The collaborative efforts between Microsoft and
Siemens will deliver a simple and flexible path to a
complete range of unified communications
solutions.”
Anoop Gupta, Corporate Vice President
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
IT based Communications: What if you were able to..?
Have a Data-Center Deployment Model
With a truly Open System Architecture
And a Global User Licensing Model
That is able to Integrate with your
Business Applications
That Provides Smooth Migration and
Investment Protection for your Current
Network
And Costs You Less to Operate and
Maintain
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
HiPath 8000 Delivering Transformation
Multiple interconnected PBX Nodes
Proprietary hardware and software
Premises-based Users tied to sites Meshed networks
Converged IP Network More open / standards Regional with remote
branches Central or site specific
applications
Open SIP Softswitch Data-Center Deployment Centralized Applications Carrier-class Resiliency Global User Licenses Users have rich media
IP IP
IPIP
IP SIP
Traditional PBXTDM Communications
VirtualizedOpen
Communications
Distributed Converged VoIP
IP
Management Nightmare Management Dream
HiPath 8000
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
HiPath 8000 – Support for Infrastructure, Applications, and Business Processes
Applications
Business Support Processes
Your Business Process
WebSphereSAP
with Presence
Contact Center – ProCenter or Genesys
Mobile Presence
Productivity – ComAssistant S
Presence – OpenScape
Messaging – Xpressions
Network Management
Infrastructure
Gateways
Attendant
SIP PhonesSIP
Clients
Media Servers
HiPath 8000
Border Proxy / CAC
PBXs, IP PBXs
Networked HiPath8000s
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Communications as a data center-based application
Centralized design
Embracing and developing standards , including SIP and SOA
This means…
2. IT Based Communications
Reduced total cost of ownership
Carrier-class scalability, security & resiliency
Improved network management & control
Standards based – no vendor lock-in
The value to your organization is
Our proof points
HiPath 8000, the leading SIP-based soft switching solution
Development of HiPath 2000/3000/4000 to support SIP-based applications
SOA based applications
“HiPath 8000 is an example of SIP at its finest. It
supports everything we tried that uses SIP, and its
flexibility demonstrates what can be done when a
company tries to follow the standard.”
Wayne Rash, InfoWorld
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Inte
rwo
rkin
g –
Co
rNe
t IP
, Q
.SIG
an
d S
IPQ
Co
mm
on
Ma
na
ge
me
nt
Sys
tem
s
HiP
ath
Se
rvic
es
an
d S
up
po
rt
HiPath PortfolioApplications, Real-Time IP systems, Gateways and Devices
Real-Time IP Systems
HiPath 8000
HiPath 5000
HiPath 4000
HiPath 3000
HiPath 2000
Endpoints
ApplicationsUnified
CommunicationsContact Center
Meta Directory
Specialized Solutions
3rd
Party
Other G / WsRG 8700HiPath 4000HiPath 3000Gateways
HiPath 2000HiPath BizIP
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
HiPath Applications PortfolioUnified Com, Contact Center, Security and Specialized Solutions
Unified Com.
Mobile Enterprise
HiPath2000
HiPath3000
HiPath4000
HiPath5000
HiPath8000
Other Competitive
Systems
Real-Time Communications Development Platform
Contact Center Security Specialized Solutions
3rd Party
Open, Multi-Vendor Support Presence-Enabled
Process-Integrated Preference-Based
HiPath OpenScape
HiPath Xpressions
HiPath MobileOffice
…
HiPath ProCenter Suite – Packaged Solutions
Customer Solutions
Physical, Logical
HiPath SIcurity Cards
HiPath DirX ID Access
Management
HiMedHiPath EMSHiPath
HospitalityHiPath Trading…
Utilize Open Interfaces and Development Tool Cases
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
IT and Communications, Healthcare
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
HiMed... more than just communication
and billing of services
Patient internet Video on Demand
Telephoneentertainmententertainment
Intranet
Nurse call
alarminfotainmentinfotainmentcare, organisation, logistic around the patient
Terminal Server(Citrix, WTS)SmartCard
integrationintegrationOf existing applications(e.g. HIS, hospital information system)
TV / Radio
Building technology
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Entertainment – Internet for patientsentertainment and billing of services
Patient internet
LAN / WLANLAN / WLAN LAN / WLANLAN / WLAN
Access and billing involving the pay machine
K800Cockpit 15’’ Multimedia Patient’s Notebook
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Infotainment - Intranet/Alerting/Nurse call care, organisation, logistic around the patient
Intranet / alerting / nurse call
intranet / servicesintranet / services
MediSet
DAKS - Alerting
Nurse call -integration
alerting / nurse callalerting / nurse call Cockpit 15’’ Multimedia
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Integration - SmartCard/Citrix/building technologyIntegration in existing applications
SmartCard / Citrix, WTS / building technology
HISHIS
Smart Card
Employees / - id-cardEmployees / - id-card
Access to patients file
Citrix /DirX
Building technology /room control
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
HiMed... more than just communication
and billing of services
Patient internet Video on Demand
Telephoneentertainmententertainment
Intranet
Nurse call
alarminfotainmentinfotainmentcare, organisation, logistic around the patient
Terminal Server(Citrix, WTS)SmartCard
integrationintegrationOf existing applications(e.g. HIS, hospital information system)
TV / Radio
Building technology
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Oracle
TelewareAVST
Avaya
Mitel Networks
Interactive Intelligence
NEC
Ericsson
NortelIBM
Cisco Systems
MicrosoftSiemens
Alcatel
Gartner Magic Quadrant for Unified Communications 2006
Ab
ilit
y to
Exe
cute
VisionariesNiche Players
Challengers Leaders
Source: Gartner, June 2006Completeness of Vision
Analysts and industry experts recognise our ability to deliver Open Communications today
“OpenScape is the most mature and open UC product in the market today”
Gartner Magic Quadrantfor Unified Communications 2006
‘
2006 Internet
TelephonyMagazine
Product of the Year OpenStage
“We found that the HiPath 8000 is an example of SIP at its finest. It supports everything we tried that uses SIP, and the HiPath 8000's flexibility demonstrates what can be done when a company really tries to follow the standard.”
– Wayne Rash, InfoWorld
2005 Rated
“Very Good”
SIP-PBX Rated #1
InfoWorld
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Who is Siemens Enterprise Communications?
Frost & Sullivan
Enterprise Telephony
Market Leadership Award, 2006
Siemens Enterprise Communications is one of the world’s leading vendors
of Open Communications solutions for enterprises of all sizes
Sales (For Enterprise, FY 05/06) €3.337 bn
Employees worldwide 15,000
Worldwide presence 80 countries
ICT Forum Οκτώβριος 2007 Γιάννης Γούσης Siemens Enterprise Communications
Siemens Enterprise Communications in Greece
R+DSoftware Development
Sales & Service
Siemens Tele Industry SAHiPath Production Factory
580 EmployeesWorldmarket activities