SABB Signature Visa CC User Guide new
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SABB Signature VisaCredit Card User Guide
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Welcome to the world of the Shariah-compliant SABB Signature Visa Credit Card. Its a world that enables you to make purchases easily, without the need to carry cash.
Since SABB Credit Card is based on the Tawarruq concept, the Bank shall carry out a Tawarruq transaction by selling you certain commodities owned by the Bank on a Fudoly basis for the remaining balance of the total amount due. This is done in one instalment, for one month starting as of the due date to settle the Card dues from the proceeds of selling the said commodities.
This guide explains how to use the card and describes its various features, while answering most of your queries about the card.
The guide will also highlight the global recognition and benefits youll receive with your SABB Signature Visa Credit Card at all HSBCbranches worldwide.
For further information, please call the SABB Hotline on 800 116 0099 or +966 11 440 8999 from outside the Kingdom.
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Greater security with the SABB Signature Visa Credit Card
The SABB Signature Visa Credit Card is more secure than ever withthe embedded microchip that provides a high level of security and convenience since the data stored inside the chip is encrypted, preventing fraudulent use of the card. In addition to this, a credit card PIN code will have to be used along with the card to pay for all purchases and for cash withdrawals. Please be sure to activate your card and get a PIN code as soon as you reveive the card so you can enjoy all the benefits it provides.
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How to get a PIN code for your SABB Signature Visa Credit Card
If this is a new or replacement card, please call the SABB Hotline on 800 116 0099 and follow the instructions of the customer service representative to obtain a PIN code instantly and easily
If the card is a renewed card, then you can continue to use your current PIN code
The PIN code can be changed easily at any time through any SABB ATM or by calling the SABB Hotline
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How to use your SABB Signature Visa Credit Card at retail
Point-of-Sale (POS) terminals*
The cashier will insert the card in the chip-card reader of thePOS terminal
The card must stay inside the POS terminal while the purchase transaction is processed
Wait until the cashier asks you to enter your PIN Enter your card PIN and wait for the approval response Once the transaction is approved, collect your sales receipt along
with your SABB Credit Card
*This method is applicable only when the POS terminal supports chip-card technology. If the POS terminal doesnt support it, then the card should be used by swiping the magnetic stripe.
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Note: Internet transactions do not require the credit card PIN code. Instead, they can only be performed by entering the 3-digit Customer Verification Value (CVV) found on the back of the card.
For your protection
If you lose your card, you should immediately inform SABB throughone of the following channels*:
Call SABB Hotline on 800 116 0099 within the Kingdomor +966 11 440 8999 from abroad
*Transactions that happen before reporting the lost card will be charged tothe customer.
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You can pay in Saudi Riyals using one of the following methods:
1. Via SABBNET at www.sabb.com
2. By calling the SABB Hotline on 800 116 0099.
3. Through the SADAD service using biller ID 029.
4. By wire transfer from any bank to your card number.
5. By providing us with standing instructions, in writing, to directly debit your SABB account to settle your monthly payment due.
6. By visiting any of our branches for cash payment over the counteror using the cash deposit machines available at branches.
7. By writing a cheque* in favour of your card account and handingit in at any of our branches or by mailing the cheque to:
SABB, Card Products Division, P.O. Box 69718, Riyadh 11557
*Cheque payments should be received by the Bank 7 days beforethe due date to avoid late payment fees.
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How to make your card payments bdG ahe jJ `c
e-statements provide flexibility, convenience and security by enabling you to view your monthly SABB Credit Card statement online. You can view your three latest statements by downloading them inPDF format or printing them from SABBNET.
To access your e-statement, simply:
1. Log on to your account on SABBNET and then click onthe statements/advices field located on the left-hand sideof the page.
2. Click on e-statement on the drop-down menu.
3. Click on the monthly statement you wish to view.
If you are not registered with the SABBNET service,please go to www.sabb.com for online registration,or call SABB Direct on 800 116 0099.
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There will be times when you require cash. This could happen whenyou are in the Kingdom or abroad.
Your SABB Signature Visa Credit Card will enable you to withdrawcash up to 30% of your credit limit from over 250,000 financial institutions and 1,000,000 ATMs in the Kingdom and worldwide.
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SABB Credit Card charges fFG S bH SQ
Annual fee SAR 1,000
Supplementary Card Free
Tawarruq profit margin on the outstanding balance** 28.68%
Lost Card reissuance SAR 100
Late payment penalty charge*** SAR 100
Copy of the sales voucher Free
Copy of statement Free
Cash withdrawal charges SAR 75
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*The annual percentage rate (APR).
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Share the SABB Signature Visa Credit Card privileges with your
family for free
If you wish to extend the benefits of your account to your family and share the privileges of your SABB Signature Visa Credit Card, you can apply for free supplementary cards.
Applicant must be over 18 years of age
Monthly spending limit can be specified for eachsupplementary card
To apply, please call the SABB Hotline on 800 116 0099.
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Additional benefits aVEG Ge
ICSABB is a unique loyalty programme that rewards you just forusing your SABB Signature Visa Credit Card. Youll earn one ICSABB point for every SAR 10 you spend on your Card (Cash Advances and Utility Bill Payments are excluded) and whats more, for the first timein the Kingdom SABB pr