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TAXISnet : : 2009

TAXISnet

1. ............................................................................................................. - 3 2. ...................................................... - 5 2.1 .................................. - 10 2.2 . ............................................... - 12 2.3 . ..................................................................................... - 15 2.4 . .... - 18 2.5 . ............................. - 19 ............................................................................................................. - 23 3. TAXIS TAXISnet........................................................................................... - 26 4. IS Success Model .......... - 34 5. . .............................................................. - 48 6. .............................................................................. - 52 ............................................................................................. - 57 7. ................................................................... - 61 Oneway Anova ................................................................................................ - 72 Crosstabs......................................................................................................... - 83 8. ................................................................................................... - 89 9. - ............................................................................ - 93 -

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TAXISnet

1. (ICT - nformation and Communication Technologies) , , . (Electronic Government E-Government) (Akman et al, 2005). . , , , , (Caldow, 2001). . , (Golubeva et al, 2005). , . , , , . . (IS Information Systems), , . , TAXISnet, , ,

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TAXISnet TAXIS (TAX Information System). , TAXISnet.

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TAXISnet

2. . . , , , , (Premkumar et al, 2006). 2.1, : (government to citizens - G2C), (government to businesses - G2B), (government to government - G2G) (government to employees - G2E) (Siau and Long, 2006). :

2.1: .

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TAXISnet 1. (Government to Government G2G). . . : - . . . . . 2. (Government to Citizens G2C) . . : . . . . . 3. (Government to Business G2B) . , , . : . . . .

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TAXISnet , , , , . , , , . , , , , (Gonzalez et al,2007). , , : , . , , 2000 (Telefonika, 2005). , , , (Holden & Fletcher, 2005). , , , , . (Chen, 2003): 1) : . - 7 -

TAXISnet , . 2) . , , , . , . 3) . . , . 4) . , . 5) . , , , . , , . , 1990, (NPM New Public Management). - 8 -

TAXISnet , , . , . , , , , . , , (Saxena, 2005).

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TAXISnet 2.1

, . , . , , (Barnes & Vidgen, 2003). . , , , , , . , , (Gonzalez et al., 2007). , . (Gonzalez et al., 2007): . , . , 24 - 10

TAXISnet , 7 . , . (. ), . , . , , , . , , . , , , , \ .

-

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TAXISnet 2.2 .

, (Chen, 2003). , , , . . , , . , . , , .. , . , , , , , . Siau Long (2005), , , (E-Democracy), , , - 12

TAXISnet , . , , . Accenture , , , , , , . (internet-based). , , ( ), . : ( ), - , ICT, , , .., - , . . , - 13

TAXISnet , , , (Gonzalez et al., 2007).

-

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TAXISnet 2.3 .

. 1990 . . . , . . , : , , , .

-

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TAXISnet , , : , , ( 2.2). , . , . , . , , , , , , . , .

2.2: . - 16

TAXISnet : : o . , . : , . . : . : . : . : : , , , , . - 17 : ,

TAXISnet 2.4 .

, , , . Fu (2006), , , . Tan Pan (2003), , , . Kana Barraza (2001) , . Brand Roberts (2000) , . , (Big Brother Syndrome). , , , . , , . Teo Wong (2005) , , . , , , - 18

TAXISnet , , . , , - , (Tahinakis et al., 2006).

2.5 . - 19

TAXISnet

Cap Gemini 7 . , . , () () . , 76%. 2006, ( ). , , (EU 27+).

2.3 . 76% - 20

TAXISnet . :

2.3 . , . , . , 58%, , 50% 2006. , , .

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TAXISnet

2.4 . , , . . , .

2.5 .

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TAXISnet , , ( 2.6). .

2.6 . . , , .

2006, , 68%, 8% (EU27+) ( 2.7). , , . . - 23

TAXISnet , 11%, 36% ( 2.8). (, http://www.kep.gov.gr), 88%, 75% . , . , , . Cap Gemini, .

2.7 .

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TAXISnet

2.8 .

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TAXISnet

3. TAXIS TAXISnet , , , Taxis TaxisNet , (Taxation System). , . TAXIS ( Taxation Information System ) . . servers , , . . , , , (Intracom IT Services). , . , , , TAXIS. To TAXIS & , . (.. , , , , .) . (.. - 26

TAXISnet ) 10.000 300 (Intracom IT Services). TAXIS (Intracom IT Services): ( ) . (...) ... , , . / . ' , . , , . / , , . , .

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TAXISnet , , / . / , . . , , , , . (...) ... , , (). , . , . / . , . , , .

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TAXISnet / , . , , , , , . . () , . TAXIS, ( 3.1). TAXIS ( Taxation Information System ) : :

, , , . : , . . . .

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TAXISnet

3.1. . (: Observatory on Interoperable e-Government Services, Papadimitriou, 2004 ) TAXIS (