τελικο κειμενο διπλω νεοτ 9 2011

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ΔΛΛΖΝΗΚΟ ΑΝΟΗΚΣΟ ΠΑΝΔΠΗΣΖΜΗΟ ΥΟΛΖ ΘΔΣΗΚΩΝ ΔΠΗΣΖΜΩΝ & ΣΔΥΝΟΛΟΓΗΑ (.Θ.Δ.Σ.) ΠΡΟΓΡΑΜΜΑ ΠΟΤΓΧΝ «ΓΗΑΦΑΛΗΖ ΠΟΗΟΣΖΣΑ» ΓΗΠΛΩΜΑΣΗΚΖ ΔΡΓΑΗΑ ΣΗΣΛΟ ΓΗΠΛΩΜΑΣΗΚΖ ΔΡΓΑΗΑ «Σν πεξηβάιινλ σο ζπληζηώζα ηεο Δηαηξηθήο Κνηλσληθήο Δπζύλεο: Ζ πεξίπησζε ησλ Διιεληθώλ Δπηρεηξήζεσλ πςειήο θεξδνθνξίαο» ΦΟΗΣΖΣΖ ΓΚΛΑΒΟΠΟΤΛΟ ΔΤΑΓΓΔΛΟ ΔΠΗΒΛΔΠΩΝ ΜΠΔΡΗΜΖ ΧΣΖΡΗΟ ΑΘΖΝΑ ΔΠΣΔΜΒΡΗΟ 2011

Transcript of τελικο κειμενο διπλω νεοτ 9 2011

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    2011

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    Summary

    In the current context of global crisis, the role of business becomes even more crucial and

    essential, as enterprises are an important component of the economy and our society.

    Consequently enterprises, regardless of other characteristics, must have a responsible

    attitude and behavior, meaning increased sensitivity regarding Corporate Social

    Responsibility (CSR) towards society and economy, within the framework of

    sustainability.

    The central research goal of this thesis is the environmental dimension of corporate

    responsibility. The thesis is structured into nine chapters.

    Chapter 1 is a reference to the theoretical framework from which CSR business derives.

    In this chapter, we tried to distinguish the individual components of CSR and to focus on

    the environment.

    Chapter 2 refers to standards as management tools for CSR and the Environment.

    Chapter 3 deals with the application, adoption, implementation and integration of CSR

    practices and activities on an international basis. Obviously we analysed respective

    practices in Greece.

    Chapters 4 to 8 relate to empirical research and analysis of data, conducted in 152

    companies from a total of 500 most profitable companies in Greece (2008 data).

    Using descriptive and inductive statistical techniques we investigated the influence of

    factors such as employment size, branch, financial results (turnover, profits, etc, on the

    environmental behavior and responsibility. In chapter 9 we concluded that at the

    management level, only the Environmental Management System and the branch motivate

    and enhance businesses to engage into further CSR practices on the environment.

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    ................................................................................. 9 ............................................................................................. 13 1:

    .......................................................................................................................... 18 1.1. ........................................................................................... 18 1.2. - ................................................ 19

    1.2.1. .......................................................................... 20 1.2.2. ........................................................................ 20

    1.3. () ...... 20 1.3.1. ............................................................................................... 21

    1.3.1.1. ............................................................................ 21 1.3.1.2. .......................................................................... 22 1.3.1.3. ............................................................................. 23

    1.4. , ................................................................ 24 1.4.1. (instrumental theories) ..................................... 24 1.4.2. (political theories) ............................................. 25 1.4.3. (integrative theories) ................................. 26 1.4.4. (ethical theories) .................................................... 31 1.4.5. ..................................... 32

    1.5. ... 36 1.5.1. & ..................................... 36 1.5.2. ......................................................................................... 39 1.5.3. - () ........................................................................................................................ 40

    1.5.3.1. ................................................................................ 41 1.5.3.2. () ........... 42 1.5.3.3. .................................. 45

    1.5.4. .................................................................................................................... 48 1.5.5. ........................................................................................... 48 1.5.6. ............................................................................................................... 49 1.5.7. (stakeholders) ....................................................................... 49 1.5.8. / - & . 51

    1.6. ......................................................................................................................... 53

    2:

    & ................................. 54 2.1. ........................................................................ 54

    2.1.1. ISO 26000 ....................................................................... 56 2.1.2. SA 8000 ................................................................................................ 60 2.1.3. 1000 ............................................................................. 61 2.1.4. .......................................................................................................... 64

    2.2. ............................................................................................. 64 2.2.1. ISO 14001 .............................................................. 64 2.2.2. ................................................................................ 69

    2.3. ......................................................................................................................... 69

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    .............................................................................. 70 3.1. & ............. 70 3.2. & ................ 75 3.3. & ............................. 82

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    3.3.1. ...... 82 3.3.2. & : ..................................................................... 84

    3.4. GRI ...................................................................................... 90 3.5. & - .................................................................................................................................... 92 3.6. & 94 3.7. ......................................................................................................................... 96

    4: ............................................... 97 4.1. .................................................................................................. 97 4.2. .................................................................................. 97 4.3. ................................................................................... 97 4.4. ........................................................................................................ 98 4.5. & .............................................................. 99 4.6. ................................................................................ 101 4.7. ........................................................................................... 105 4.8. & / ............................................ 106 4.9. .................................................................................... 106 4.10. ....................................................................................................................... 106

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    .............................................................................................................. 107 5.1. () .................................................................................................... 107

    5.1.1. ............... 107 5.1.2. ............... 107

    5.2. ..................................... 109 5.2.1. ........................................ 109 5.2.2. ...... 111 5.2.3. ........... 112 5.2.4. ......... 114

    5.3. ....................................................................................................................... 118

    6: ....................................... 119 6.1. ......................................................................................................................... 119 6.2. ......................................................... 119

    6.2.1. : .................. 119 6.2.2. : .............................................. 121

    6.2.2.1. 1: ............................................. 121 6.2.2.2. 2: ............ 122 6.2.2.3. 3: ....................... 126 6.2.2.4. 4: / .................................................. 128

    6.2.3. : ............................................. 129 6.2.3.1. 1: / ................................................................................................................ 129 6.2.3.2. 2: () ..................................... 131 6.2.3.3. 3: ........... 133 6.2.3.4. 4: ................................................................... 135

    6.2.4. : ......................................................... 137 6.3. ....................................................................................................................... 137

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    7: ... 138 7.1. ......................................................................................................................... 138 7.2. ........................................................ 138

    7.2.1. ................................................ 141 7.2.1.1. ........................................................... 141 7.2.1.2. ................................................................... 145 7.2.1.3. & () ...................... 148 7.2.1.4. () ......................... 152 7.2.1.5. ............................................................................ 157

    7.2.2. ............................................ 160 7.2.3. ................................................. 161 7.2.4. ........................................................................ 171 7.2.5. ................................................................ 178 7.2.6. ................................................................. 184 7.2.7. ............................................................. 191 7.2.8. EBITDA ..................................................................... 200 7.3. .... 209 7.4. ............................ 215

    8: (FACTOR ANALYSIS)

    - ............................................................. 219 8.1. ......................................................................................................................... 219 8.2. ............................................................ 220

    8.2.1. .2.1: ............................... 220 8.2.2. .3: ............. 222 8.2.3. .1: - ................................... 225 8.2.4. .2: ..................................................... 227 8.2.5. .3: .................................................................................................................... 229 8.2.6. .4: ....................... 231

    8.3. .................................................... 233 8.3.1. .................................................................... 233 8.3.2. ........................................................................... 239 8.3.3. & () .................... 243 8.3.4. () .............................. 247 8.3.5. .................................................................................... 250

    8.4. ................................................ 252 8.5. ..................................................... 253 8.6. ............................................................................ 261 8.7. .................................................................... 268 8.8. ..................................................................... 273 8.9. ................................................................. 280 8.10. EBITDA .......................................................................... 286 8.11. ..................................................... 293 8.12. ......................... 296

    9: & .............................................. 299 9.1. ..................................................................................................... 299 9.2. ................................................................................................................. 303

    ........................................................................................................... 305 ......................................................................................................................... 305

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    ............................................................................................................................. 308

    .................................................................................... 314 : .............................................................................................................. 316 .............................................................. 316

    1: Carroll ............................................................. 27 2: Carroll ............................................................................ 28 3: ................................................................. 29 4: (GSP) .................................................. 30 5: ......................................................................................... 32 6: 3C-SR ................................................................................................... 33 7: - ....................................... 34 8: ................................................................................. 35 9: .............................................. 37 10: ..................................................... 38 11: .................................................... 43 12: .......................... 44 13: ......................................................................... 45 14: ............................................................. 48 15: ........................................................ 54 16: ....................................... 55 17: ISO 14000 & ......................................... 66 18: - ...................... 67 19: ................................................... 91 20: ................ 97 21: (- ) ..................... 108 22: / ............. 110 23: / ( ) ... 111 24: / ..... 115 25: / ....... 116 26: EBITDA / ......... 117 27: / .. 118 28: ...................................... 120 29: ..... 122 30: ( ) ............... 124 31 : ( ) .................. 124 32: ( ) ............. 127 33: & / ( ) .......................................................................... 128 34: / ................................................................................ 130 35: () .. 132 36: () ........................................................................................................ 134 37: ........................ 136 38: () ................................................. 137 39: 95% .. . ( . vs -.2.1) ....... 142 40: 95% .. . ( . vs . .-.2.3) .......... 142 41: 95% .. . ( . vs . -.3) ............ 143

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    42: 95% .. . ( vs -.1) ........ 143 43: 95% .. . ( vs -.4) .......... 144 44: 95% .. . ( vs . -.1.4)... 146 45: 95% .. . ( vs . -.3) ........... 147 46: 95% .. . ( vs -.2.1) ................ 149 47: 95% .. . ( vs -.2.2) ......................... 150 48: 95% .. . ( vs -.2.3) .. 150 49: 95% .. . ( vs -.2.4) ................... 151 50: 95% .. . ( vs -.1.1) . 153 51: 95% .. . ( vs -.1.4) ... 154 52: 95% .. . ( vs -.2.1) .............. 154 53: 95% .. . ( vs -.2.3) 155 54: 95% .. . ( vs -.2.4) .................... 155 55: 95% .. . ( vs . -.3) ... 156 56: 95% .. . ( vs -.2.3) 158 57: 95% .. . ( vs -.2.4) .................. 159 58: 95% .. . ( vs -.1.2) ............. 161 59: 95% .. . ( vs -.1.2) ........ 166 60: . ( vs -.1.2) .... 166 61: 95% .. . ( vs . .-.1.3)............................. 167 62: . ( vs . .-.1.3) ......................... 167 63: 95% .. . ( vs -.2.2)......................... 168 64: . ( vs -.2.2) .................... 168 65: 95% .. . ( vs -.2.3) 168 66: .( vs -.2.3)168 67: 95% .. . ( vs -.2.4) ................... 169 68: . ( vs -.2.4) ................ 169 69: 95% .. . ( vs -.3) ... 170 70: . ( vs -.3) 170 71: 95% .. . ( vs -.4) .......................... 170 72: . ( vs -.4) ....................... 170 73: 95% .. . ( vs .1.2) 175 74: . ( vs . .1.2) ..... 175 75: 95% .. . ( vs .2.2) ............... 176 76: . ( vs -.2.2) ............ 176 77: 95% .. . ( vs . ..2.3) ......... 177 78: . ( vs . ..2.3) ..... 177 79: 95% .. . ( vs .2.4) ......... 178 80: . ( vs .2.4) ...... 178 81: 95% .. . ( vs . .-.1.3) ....... 181 82: . ( vs ..-.1.3) ........... 181 83: 95% .. . ( vs -.2.1)182 84: . ( vs ..2.1) ..... 182 85: 95% .. . ( vs .2.2) ........ 183 86: . ( vs .2.2) ..... 183 87: 95% .. . ( vs .2.4) ... 184 88: . . ( vs .2.4) ...... 184 89: 95% .. . ( vs .2.1) .... 188 90: . ( vs .2.1) . 188 91: 95% .. ( vs .2.2) ..... 189

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    92: . ( vs .2.2) ......... 189 93: 95% .. . .( vs ..2.3) .... 190 94: ..( vs . ..2.3) ........... 190 95: 95% .. . ( vs .2.4) ........ 190 96: . ( vs .2.4) .... 190 97: 95% .. . ( vs / .1) .................................................................................................. 191 98: . ( vs / .1) ................................................................ 191 99: 95% .. ( vs .1.3) .......... 196 100: . ( vs .1.3) ........... 196 101: 95% .. . ( vs ..2.1) .... 197 102: . ( vs ..2.1) . 197 103: 95% .. . ( vs .2.2) .... 198 104: . ( vs .2.2).. 198 105: 95% .. . ( vs ..-.2.3) 198 106: . .( . vs ...2.3) ...... 198 107: 95% ....( . vs . .2.4) .................... 199 108: .. ( . vs .2.4) ....... 199 109: 95% .. . ( vs . -.3) 200 110: . ( vs . .-.3) 200 111: 95% .. . ( EBITDA vs -.1.1) ............... 204 112: . ( EBITDA vs -.1.1) ........... 204 113: 95% .. . ( EBITDA vs -.1.2) ....................... 205 114: . ( EBITDA vs -.1.2) .................... 205 115: 95% .. . ( EBITDA vs -.1.4) .................. 205 116: . ( EBITDA vs -.1.4) .............. 205 117: 95% .. . ( EBITDA vs -.2.1) ... 206 118: . ( EBITDA vs -.2.1) 206 119: 95% .. . ( EBITDA vs -.2.2) ............ 207 120: . ( EBITDA vs -.2.2) ......... 207 121: 95% .. . ( EBITDA vs ..-.2.3) ...... 208 122: . ( EBITDA vs . .-.2.3) ... 208 123: 95% .. . ( EBITDA vs -.2.4) ....... 208 124: . ( EBITDA vs -.2.4) .... 208 125: 95% .. . ( vs ) .......... 235 126: 95% .. . ( vs ) .......... 235 127: 95% .. . ( vs ) ...................... 236 128: 95% .. . ( vs ) ................ 236 129: 95% .. . ( vs - ) ....... 237 130: 95% .. . ( vs .) .... 237 131: 95% .. . ( vs ) ................. 237 132: 95% .. . ( vs ) ... 238 133: 95% .. . ( vs .) ......... 238 134: 95% .. . ( vs ) .............................. 240 135: 95% .. .. ( vs ./ . .) ................. 240 136: 95% .. . ( vs ) ....................... 241 137: 95% .. . ( vs ) ......................... 241 138: 95% .. . ( vs )............................. 242 139: 95% .. . ( vs - ) .............. 242

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    140: 95% .. . ( vs ) ........................... 244 141: 95% .. . ( vs ) ..................................... 244 142: 95% .. . ( vs ) ...................... 245 143: 95% .. . ( vs ) ...................... 245 144: 95% .. . ( vs ).................................. 246 145: 95% .. . ( vs - ) ........................ 246 146: 95% .. . ( vs ) ........................... 248 147: 95% .. . ( vs / .) .... 248 148: 95% .. . ( vs ) ...................... 249 149: 95% .. . ( vs ) ............... 249 150: 95% .. . ( vs ) .................................................... 251 151: 95% .. . ( vs ) ............. 251 152: 95% .. . ( vs - ) .... 253 153: 95% .. . ( vs ) ............................ 259 154: . ( vs ) ........................ 259 155: 95% .. . ( vs ) .......................................... 260 156: . ( vs ) ....................................... 260 157: 95% .. . ( vs ) ....................................................... 260 158: . ( vs ...................................................... 260 159: 95% .. . ( vs ) ............... 261 160: . ( vs ) ............ 261 161: 95% .. . ( vs ) ................... 266 162: .. ( vs ) ....................... 266 163: 95% .. . ( vs ) ............................ 267 164: .. ( vs ) ........................... 267 165: 95% .. . ( vs ) .... 267 166: .. ( vs ) ... 267 167: 95% .. . ( vs ) ............ 268 168: . ( vs ) ......... 268 169: 95% .. . ( vs ) ................. 278 170: . ( vs ) ............. 278 171: 95% .. . ( vs . ) ... 279 172: . ( vs . ) 279 173: 95% .. . ( vs ) ............ 279 174: . ( vs ) ......... 279 175: 95% .. . ( vs ).... 280 176: . ( vs ) 280 177: 95% .. . ( vs ) .......... 285 178: . ( vs ) ...... 285 179: 95% .. . ( vs ) ..................... 286 180: . ( vs ) ................. 286 181: 95% .. . ( EBITDA vs ) ................ 291 182: . ( EBITDA vs ) ............. 291 183: 95% .. . ( EBITDA vs ) ............ 292 184: . ( EBITDA vs ) ....... 292 185: 95% .. . ( EBITDA vs ) .... 292 186: . ( EBITDA vs ) 292

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    1: ........................................................... 105 2: & () ........................... 107 3: (-) .............................. 108 4: .................................................... 109 5: ................ 111 6: ................ 113 7: ..................... 114 8: .................................................................. 120 9 : ............................. 121 10: ..................... 123 11: , .......... 123 12: ...................... 126 13: & / ......................................................................................... 128 14: / ........................................................................................................ 129 15: () ........................ 131 16: 133 17: ............................................................ 135 18: ............................................................................................ 137 19: ..................................... 141 20: ............................................ 145 21: & .......... 148 22: () ... 152 23: ......................................................... 157 24: ........................................................... 160 25: ............................................................... 162 26: ................................................................................ 172 27: .......................................................................... 179 28: .......................................................................... 185 29: ...................................................................... 192 30: D ............................................................................ 201 31: Spearman ....... 210 32: (p-value) (=0,05)........................................................................ 216 33: .2.1: .......................................................................................................................... 220 34: .2.1: ... 221 35: .3: ...................................................................................................... 222 36: .3: ................................................................................................................................ 223 37: .1: - . 225 38: .1: - ............................. 226 39: 2 : ........................................................................................................................... 227

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    40: 2 : ........ 227 41: 3: .......................................................................... 229 42: 3: . ........................................................................................................................................ 229 43: 4 : ....................................................................................................... 231 44: 4: ................................................................................................................................ 232 45: ..................................................................................................................................... 234 46: ..... 239 47: & ................................................................................................................. 243 48: () ................................................................................................................. 247 49: .... 250 50: () ..................................................................................................................................... 252 51: ............... 254 52: ................................. 262 53: .......................... 269 54: .......................... 274 55: ....................... 281 56: EBITDA ............................ 287 57: (=0,01) ........................................................................................................................................ 294 58: (p-value) (=0,05) ............... 297

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    . ,

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    ,

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    (stakeholders),

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    . Carroll

    (managers), : ,

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    2003 (Geva, 2008) :

  • 1:

    28

    2: Carroll : Geva (2008)

    Venn

    :

    .

    , ( , L )

    , : E , E M, EL , L ,

    LM, M, ELM, , = ( E), = ( L) =( M).

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  • 1:

    29

    3: : Geva (2008)

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    , (Corporate Social

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  • 1:

    30

    4: (GSP) : Wood (1991)

    ,

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    Wood

    :

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  • 1:

    31

    ,

    .

    1.4.4. (ethical theories)

    ,

    (Garriga Mele, 2004).

    .

    (normative stakeholder theory)

    .

    , .

    .

    .

    (Garriga Mele, 2004),

    .

    (Global Compact)

    .

    Global Sullivan Principles

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    ,

    SA 8000 (www.cepaa.org)

    , ,

    .

    ,

    (Garriga Mele,2004). ,

    .

    http://www.thesullivanfoundation.org/about/global_sullivan_principleshttp://www.cepaa.org/

  • 1:

    32

    .

    (bottom line) ,

    (triple

    bottom line), ,

    .

    (Garriga Mele, 2004) .

    ,

    .

    1.4.5.

    .

    Cegarra-Navaro

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    (www.bsr.org) P (People, Planet Profit)

    ,

    .

    100 .

    .. , ,

    .. :

    ;

    5: : Cegarra-Navaro Martinez-Martinez (2009)

    http://www.bsr.org/

  • 1:

    33

    ,

    .

    ,

    .

    , 3C-SR model

    , Meehan et al. (2006).

    6: 3C-SR : Meehan et al. (2006)

    CSP-Corporate Social Performance, CSR-Corporate

    Social Responsibility CC-Corporate Citizenship

    Carroll .

    , ,

    ,

    .

    :

    (ethical and social commitments),

    (connections with partners in the value network)

    (consistency of behaviour

    over time to build trust). 3C-SR ,

    (good corporate citizen).

  • 1:

    34

    (.. ,

    , ..).

    ,

    . ,

    .

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    ORiordan Fairbrass (2008),

    ,

    .

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    7: - : ORiordan Fairbrass (2008)

  • 1:

    35

    , :

    )

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    . ,

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    . Quazi OBrien (2000),

    .

    8: : Quazi OBrien (2000)

    ,

  • 1:

    36

    ( ).

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    , (

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    ,

    .. ,

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    .

    ,

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  • 1:

    37

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    9: : Galbreath (2009)

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  • 1:

    38

    .

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    (ORiordan Fairbrass 2008)

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    , .

    10: : ORiordan Fairbrass (2008)

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    (.. , )

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    ..

    (outcomes).

    ( - 2008-)

    ,

    .. , ..

  • 1:

    39

    1.5.2.

    .. (Moir, 2001), (activities)

    (Bird et al., 2007),

    (Werbel Wortman, 2000),

    (managers)

    (Hemingway Maclagan, 2004),

    (Green Peloza, 2011) ..

    .

    / ,

    (), ,

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    ,

    ,

    1992-2002, Lockett et al.

    (2006), :

    (business ethics)

    (stakeholders)

    (.. Business Strategy and the Environment,

    Corporate, Social Responsibility and Environmental Management ..)

    (.. ISO 14000, EMAS ..).

    & (business ethics)

    ,

    (stakeholders management) ,

    .

    .

  • 1:

    40

    (Peloza Shang, 2010)

    , marketing,

    . (activities)

    : ,

    ,

    .

    .

    .

    ,

    .

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    ..

    , ..

    (stakeholders & shareholders)

    ,

    (stakeholders) ,

    (shareholders).

    ,

    .

    .

    .

    .

    1.5.3. -

    ()

    ,

  • 1:

    41

    .

    1.5.3.1.

    ,

    ,

    () (http://www.ypeka.gr/),

    ,

    .. .

    , (2007)

    (development)

    (growth)

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    (http://www.ypeka.gr/)

    :

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    EMAS, (E.U. Ecolabel)

    -

    http://www.ypeka.gr/http://www.ypeka.gr/

  • 1:

    42

    (

    , .)

    . Ting et al.(2010)

    , , ,

    , .

    24 1975,

    ,

    1650/86

    (, 2008).

    . ,

    21

    ,

    (http://www.bankofgreece.gr/Pages/default.aspx).

    1.5.3.2. ()

    ,

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    .

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    (Mazurkiewicz, 2004)

    ,

    http://www.bankofgreece.gr/Pages/default.aspx

  • 1:

    43

    /

    , ,

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    (Mlovics et al., 2008): ,

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    11: : Azapagic, (2003)

    (LenSoriano et al., 2010) :

  • 1:

    44

    12: : LenSoriano et al. (2010)

    :

    (), ,

    .

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    , ,

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    Mlovics et al., (2008)

    .

  • 1:

    45

    .. managers

    , ..

    , ..

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    (Lee, 2010) :

    13: : Lee (2010)

    :

    ,

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    .

    1.5.3.3.

    ,

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    (Mlovics, et al., 2008):

  • 1:

    46

    . (efficiency),

    (effectiveness)

    .

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    40 .

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  • 1:

    47

    , , , ,

    .. (Azapagic, 2003).

    (Mazurkiewicz, 2004)

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  • 1:

    48

    1.5.4.

    . Brik, et al. (2010)

    , ,

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    : ,

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    14: : Green Peloza (2011)

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    ..

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    .. ,

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  • 1:

    49

    (2006-)

    . ..

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    , (

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    : ,

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    1.5.7. (stakeholders)

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    ( 2008-) :

  • 1:

    50

    , /, ,

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    //- -- -

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  • 1:

    51

    1.5.8. / - &

    . Morhardt, et al., (2002) ..

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    management.

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  • 1:

    52

    ,

    (Azapagic, 2003) ..

    ,

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    (2006-)

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    2004) .

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  • 1:

    53

    ,

    () ,

    ,

    (, 2011)

    : ,

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    1.6.

    .

    ,

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    - .

  • 2:

    &

    54

    2:

    &

    2.1. , , ,

    ().

    , ,

    .

    management ,

    (Corporate

    Sustainability Management System-CSMS).

    ,

    .

    ,

    (Azapagic, 2003).

    15:

    : Azapagic (2003)

    , ,

  • 2:

    &

    55

    .

    (triple bottom line)

    ,

    .

    ,

    (EMAS).

    ,

    . : ,

    , , /

    PDCA (Plan-Do-Check-Act)

    ( ISO 2004, 2008)

    :

    16: : (2004)

    ( )

    ( ),

    (, 2011)

    .

  • 2:

    &

    56

    2.1.1. ISO 26000

    ISO 26000:2010 (ISO, 2010)

    . ,

    ,

    ( ) .

    .

    / .

    .. (ethical behaviour), (environment),

    (initiative for social responsibility) ..

    ISO 26000:2010 (ISO, 2010) :

    ,

    / &

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  • 2:

    &

    57

    , .

    :

    1: (accountability):

    ,

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    ,

    3: (ethical behavior):

    4: (respect for

    stakeholders interests): , ,

    5: (respect to the role of the law):

    6: (respect for international norms

    of behaviour):

    6

    .

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    ,

    , , ,

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    :

    1 : :

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  • 2:

    &

    58

    2 : :

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    3 : :

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    ISO 26000:2010 (ISO 2010)

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  • 2:

    &

    59

    - -:

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  • 2:

    &

    60

    , .

    ..

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    .

    2.1.2. SA 8000

    SA 8000:2008 (SAI, 2008) ,

    ,

    ,

    (, 2011).

    2010 19 SA

    8000:2008 (, 2010).

    SA 8000: 2008

    (, , , ,

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    .

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    (, 2011).

    .

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  • 2:

    &

    61

    . .

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    : ,

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    , , ,

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    (Ciliberti et al.,2009)

    .

    2.1.3. 1000

    1000 ,

    (, 2011).

    :

    AA1000 APS 2008 (ACCOUNTABILITY, 2008-)

    AA1000 AS 2008 (ACCOUNTABILITY, 2008-)

    AA1000 SES 2011 (ACCOUNTABILITY, 2011)

  • 2:

    &

    62

    O AA1000 APS 2008

    , , , ,

    .

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    .

    ,

    . AA1000

    AA1000 AS 2008

    AA1000 SES 2011.

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    :

    ,

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    (..

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  • 2:

    &

    63

    AA1000 AS 2008 (ACCOUNTABILITY, 2008-)

    .

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    .

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    64

    AA1000 AS: 2008 :

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    38 , 2009

    AA 1000 AS 2008 .

    2.1.4.

    (, 2011) :

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    ()

    ISO 27001

    ,

    .. ,

    ..

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    ISO 14000

    () .

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  • 2:

    &

    65

    EMAS .

    ,

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    / ' (Life Cycle Assessment-LCA).

    ISO 14020-5, ISO 14040-3 880/92

    .

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    , ,

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    ( et al., 2009)

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  • 2:

    &

    66

    1863/93 (EMAS)

    .

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    .

    (-LCA)

    , ,

    (Goleman 2009, 2008, Melnyk et al. 2003)

    . (Melnyk et al. 2003)

    ISO 14000

    17: ISO 14000 & : Melnyk et al. (2003)

    ISO

    14000

    ,

    .

    :

  • 2:

    &

    67

    18: - : Mazurkiewicz (2004)

    .

    , ISO 14001, SA 8000

    (Mazurkiewicz, 2004).

    ,

    (2002) ,

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  • 2:

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    68

    .

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    et al., 2009) ,

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  • 2:

    &

    69

    ,

    , .

    2.2.2.

    ISO 14000. ISO 14040: 2006 14044: 2006

    () 14064: 2006 14065: 2007

    .

    BS EN 16001: 2009

    .

    ,

    ISO 14001.

    2.3.

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    , ,

    , & , ,

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    AA 1000 AS: 2008 2009

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  • 3 : &

    70

    3:

    & 3.1. &

    ,

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    (, 2001)

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    Communities, 2002) &

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    71

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  • 3 : &

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    , 96/61 &

    ).

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    2010), 70%

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  • 3: &

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  • 3 : &

    74

    Micro

  • 3: &

    75

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    &

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  • 3: &

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  • 3 : &

    82

    3.3. &

    1

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    , 1, ,

    (http://www.csrhellas.org/portal/index.php?option=ozo_content&lang=&perform=view&

    id=1282&Itemid=187).

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  • 3: &

    83

    , ..,

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    (http://www.csrhellas.org/portal/index.php?option=ozo_content&perform=view&id=143

    9&Itemid=217&lang) 72.

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  • 3 : &

    84

    3.3.2. &

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  • 3: &

    85

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    3.4. GRI

    Global Reporting Initiative (GRI)

    1997

    ,

    (, 2011).

    ,

    GRI 2

    , GRI

    .

    GRI

    G3 .

    (http://www.globalreporting.org/ReportingFramework/ReportingFrameworkDownloads/).

    GRI (2006)

    ,

    ,

    .

    ,

    .

    ,

    http://www.globalreporting.org/ReportingFramework/ReportingFrameworkDownloads/

  • 3: &

    91

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    (GRI, 2006)

    .

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    92

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    , GRI

    (http://www.globalreporting.org/ReportServices/GRIReportsList)

    GRI. 2007

    , 2008 13, 2009 26, 2010 33.

    0 4 ( 2011, 2010).

    .

    3.5. & -

    . Dow Jones

    FTSE4 Good.

    (,

    2011).

    (CRI-Corporate Responsibility Index).

    (http://www.cri.org.gr/).

    : , ,

    .

    CRI

    :

    ,

    http://www.globalreporting.org/ReportServices/GRIReportsListhttp://www.cri.org.gr/

  • 3: &

    93

    ,

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    ACCOUNTABILITY (2008-, 2008-, 2011).

    (, 2011)

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    (, 2011).

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    2006 ( 2010).

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    (Environmental Management and Disclosure Index),

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    (WWF , 2010).

    : , ,

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  • 3 : &

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    10/2010 11/2010 12/2010 1/2011 2/2011 3/2011 4/2011 5/2011 1

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    8 & /

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    500

    2008

    ICAP Group

    2009 :Business leaders in Greece.

  • 4:

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    ICAP Group (2009).

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    (2008-).

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    Melnyk, et al.

    (2003), Gupta Gupta (2008), Pahuja (2009),

    (2001), GRI (2006) ISO (2010)

    : et al.(2009),

    (2009), (2006-), (2005),

    (2007) WWF (2010).

    http://www.cri.org.gr/

  • 4:

    105

    4.7.

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    /. (1)

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    (4)

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    7

    , , ,

  • 4:

    106

    ,

    (p-value) (

    , 2000).

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    p

    p .

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    ANOVA,

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    4.8. & /

    1 5. 0 1 1

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    4.10.

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    .

    .

  • 5: &

    107

    5:

    & 5.1.

    ()

    .

    ,

    .

    500

    ICAP GROUP (2009),

    152 .

    5.1.1.

    .

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    (1)

    (2)

    (%) (3)=(1)/(2)

    152 500 30,40%

    175.700 334.785 52,48%

    2 152

    30,40% 500 .

    (response rate)

    . 1 3

    .

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    .

    5.1.2.

    .

    ICAP GROUP (2009) :

    , , EBITDA .

  • 5: &

    108

    3: (-)

    (1)

    (2)

    (%) (3)=(1)/(2)

    ( )

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    ( )

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    ( )

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    .

    21: (- )

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    .

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    .

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    (: 70.820.693 : 134.866.855 ),

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    ( : 46.788.935 : 85.220.284 ).

    0 20.000.000 40.000.000 60.000.000 80.000.000 100.000.000 120.000.000 140.000.000 160.000.000

    ( )

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    EBITDA ( )

    ( )

  • 5: &

    109

    , ,

    , .

    EBITDA 52,23% EBITDA

    ( : 8.255.246 : 15.804.494

    ) :

    53,38%

    ( : 5.297.378

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    152 100,00%

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    65 ICAP GROUP (2009)

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  • 5: &

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    , .. , ..

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    ( 40,79%)

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    &

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  • 5: &

    111

    5.2.2.

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    28.616 16,29%

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    .

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    &

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  • 5: &

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    5.2.3.

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  • 5: &

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  • 5: &

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    -

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    ( )

    ( )

    ( )

    ( )

    22.983.025 32,45% 8.640.637 18,47% 1.404.141 17,01% 718.117 13,56%

    11.949.302 16,87% 1.555.442 3,32% 674.008 8,16% 462.725 8,73%

    7.350.205 10,38% 7.889.498 16,86% 713.259 8,64% -99.880 -1,89%

    1.366.813 1,93% 7.387.831 15,79% 143.741 1,74% -34.550 -0,65%

    &

    14.462.768 20,42% 13.455.776 28,76% 2.032.814 24,62% 1.908.719 36,03%

    OI 12.708.580 17,94% 7.859.751 16,80% 3.287.283 39,82% 2.342.247 44,22%

    70.820.693 100,00% 46.788.935 100,00% 8.255.246 100,00% 5.297.378 100,00%

    .

  • 5: &

    115

    7

    ()

    .

    .

    .

    24: /

    7 24,

    ,

    & .

    32,45%

    &

    20,42%.

    52,97%

    .

    ( 17,94%).

    1,93%.

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    16,87% 10,38%

    1,93%

    20,42%

    17,94% 32,45%

    &

    OI

  • 5: &

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    25: /

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    25, , ,

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    ,

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    EBITDA

    .