MANAGEMENT INFORMATION SYSTEMS - TEST BANK MANUAL TO ACCOMPANY MANAGEMENT INFORMATION SYSTEMS...

download MANAGEMENT INFORMATION SYSTEMS - TEST BANK   MANUAL TO ACCOMPANY MANAGEMENT INFORMATION SYSTEMS Sixth Edition Q Q Q Effy Oz The Pennsylvania State University 1 Full file at

of 26

  • date post

    11-Apr-2018
  • Category

    Documents

  • view

    216
  • download

    1

Embed Size (px)

Transcript of MANAGEMENT INFORMATION SYSTEMS - TEST BANK MANUAL TO ACCOMPANY MANAGEMENT INFORMATION SYSTEMS...

  • INSTRUCTOR MANUAL TO ACCOMPANY

    MANAGEMENT INFORMATION SYSTEMS

    Sixth Edition

    Effy Oz The Pennsylvania State University

    1

    Full file at http://testbank360.eu/solution-manual-management-information-systems-6th-edition-effy-oz

  • The Instructors Manual to accompany Management Information Systems, Sixth Edition is published by Course Technology. Associate Product Manager Nancy Morrissey Hall Manufacturing Justin Palmeiro 2009 Course Technology All rights reserved. This publication is protected by federal copyright law. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, or be used to make any derivative work (such as translation or adaptation), without prior permission in writing from Course Technology. Trademarks Course Technology is a trademark of Course Technology. Some of the product names used in this book have been used for identification purposes only and may be trademarks or registered trademarks of their respective manufacturers and sellers. Disclaimer Course Technology reserves the right to revise this publication and make changes from time to time in its content without notice. ISBN: 1-4239-0178-9 ISBN 13: 978-1-4239-0178-5 IR ISBN: 1423901916 IR ISBN 13: 978-1-4239-0191-4 Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1

    2

    Full file at http://testbank360.eu/solution-manual-management-information-systems-6th-edition-effy-oz

  • Technical Support for Course Technology Products

    Course Technology is committed to supporting professors who adopt our products. In addition to the supplemental materials you are now holding, we provide technical support by phone, by mail, and by fax.

    Our telephone support staff members are available to answer your questions about our products and their use in the classroom. While we do not provide direct support to student users of our products, we are happy to provide help to professors and to the staffs of campus microcomputer labs. Please encourage students to direct their questions to you or to the lab staff.

    If you have a technical problem, we recommend the following:

    First, check the textbook that accompanies the software.

    Many software products include online help. If the answer is not available in the printed materials, try using the Help feature of your software.

    Feel free to call Course Technology's technical support lines during business hours (9 AM to 5 PM eastern time), Monday through Friday. Be prepared to describe which product you're working with, the hardware you're using, and the problem you're having.

    We also encourage you to call or write us and report on how you've been using our products in the classroom. We'd also be glad to share techniques that other instructors have used.

    Note: For Course Technology products that include software, support is available only from Course Technology. Your software license does not entitle you to support from the original developer of the software. We will do everything we can to answer your questions, including, when necessary, contacting the original software developer for you.

    Technical Support Addresses and Phone Numbers Main support help line: (800) 648-7450

    E-mail address: tech_support@course.com

    Available business hours (eastern time) Monday through Friday.

    Mailing address: Technical Support Course Technology 25 Thomson Place Boston, MA 02210

    3

    Full file at http://testbank360.eu/solution-manual-management-information-systems-6th-edition-effy-oz

  • Contents

    How this manual can help you .....................................................................................................................5

    Sample Syllabus.............................................................................................................................................6

    Preparing Your Syllabus ............................................................................................................................12

    Proposed Term Projects .............................................................................................................................16

    Quizzes, Help Sheets, and Video Tapes .....................................................................................................18

    Use of the Web .............................................................................................................................................19

    Part 1: The Information Age .......................................................................................................................20

    Chapter 1: Business Information Systems: An Overview .......................................................................21

    Chapter 2: Strategic Uses of Information Systems ..................................................................................27

    Chapter 3: Business Functions and Supply Chains..................................................................................33

    Part 2: Information Technology ..................................................................................................................41

    Chapter 4: Business Hardware ..................................................................................................................42

    Chapter 5: Business Software ...................................................................................................................47

    Chapter 6: Business Networks and Telecommunications........................................................................54

    Chapter 7: Database Management Systems .............................................................................................59

    Part 3: Web-Enabled Commerce .................................................................................................................65

    Chapter 8: The Web-Enabled Enterprise .................................................................................................66

    Chapter 9: Challenges to Global Information Systems ...........................................................................73

    Part 4: Decision Support and Business Intelligence...................................................................................77

    Chapter 10: Decision Support and Expert Systems .................................................................................78

    Chapter 11: Business Intelligence and Knowledge Management ...........................................................84

    Part 5: Planning, Acquisition, and Controls ..............................................................................................90

    Chapter 12: Systems Planning and Development.....................................................................................91

    Chapter 13: Choices in Systems Acquisitions ...........................................................................................96

    Chapter 14: Risks, Security, and Disaster Recovery..............................................................................101

    4

    Full file at http://testbank360.eu/solution-manual-management-information-systems-6th-edition-effy-oz

  • HOW THIS MANUAL CAN HELP YOU A 1989 meta-analysis by K. Feldman1 found that the four most important factors cited by students as contributing to their success in the final examination were, in descending order: (1) Teachers course organization, (2) Teachers presentation clarity, (3) Relevance of subject, and (4) Teachers stimulation of interest. The findings were valid for a wide variety of subjects. Thus, to be an effective instructor, it is important that you organize well both your course and individual lectures. This manual proposes a syllabus for organization of the course and plenty of tips to use in individual lectures. However, it is ultimately your duty to organize your course and lectures in a manner that will work best for you and your students. The book is accompanied with materials that can help you make clear presentations. Again, teaching tips may enliven the material for the students, especially when discussing the technical topics. For example, do not just discuss microprocessors and RAM chips; bring a few old and unused chips to class and impress the students with how tiny these chips are despite the fact that they contain millions of circuits, each representing a bit. Each chapter of the textbook has a feature called Why you should which tells the student why the chapters topics are important for the students career. You should try to enhance this relevance with your own examples. One of the best methods to stimulate interest is to use a hook at the beginning of each class. One type of hook is this: present a problem with which the students may be somewhat familiar. Let the students give their solution, and then show them that there is a better way to solve the problem. For example, when you start teaching about databases, ask the students to use a spreadsheet to create a client and salespeople table for recording all transactions of a retail business. Then ask them to create one table showing all the sales made by each salesperson, and another table showing all the purchases made by each customer. Although this is possible with spreadsheets, it would be much easier with a relational database management system. Now you have their interest. The purpose of this Instructors Manual is to help instructors of the MIS course prepare their course outline, class meetings, and student assignments. In addi