M-CARE mobile and online platform

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    18-Jul-2015
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Transcript of M-CARE mobile and online platform

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M-CARE mobile&online applicationProf. Constantinos MourlasKaterina SotirakouKarel Van IsackerAntalya 7/5/2015Targeted User PopulationsUser GroupDemographic InformationDomain / previous knowledge Computing ExperienceComputing Environment Low skilled people18+, any level of education (usually low skilled), employed/ looking for employment)Possible training on caregiving tasksLow ICT literacyDesktop to some extentMainly mobile devicesCurrent PCGs / nurses18+, minimum secondary educationPossible training but definitely experience in caregiving tasksMedium ICT literacyDesktopMobile devicesTrainersAny age, Higher education (e.g. special education trainers) / employed in training centres. Medical background / PCG related tasks and/or ICT ATMedium - High experienceDesktopMobile devicesDesign methodology mobile appUser-centered approach to address end users individual needs: M-CARE survey resultsPersonas: User profiles for all major target groupsScenarios: Narratives describing interactions of user roles and the technical system in order to achieve a fictional goal. Use cases: A very detailed look at how each user interacts with the applicationTask Analysis: Involves learning about users' goals and understanding the tasks that users will perform using itMockups which were presented to project partners / end users to collect feedback before implementing.Principles of universal design *, assuring ease of access for all users.* Horton, S. (2005) Universal Usability Guidelines. (Access date: 16/06/2011). Stephanidis, C. (2001) User Interfaces for All. Lawrence Erlbaum Assoc. London.Hierarchical Task AnalysisCMS drivenContent managed through the WordPress Version 4.1 content management system.Also supports PCG portal www.pcgcare.eu.

Multilingual contentThe application offers content in Turkish, Bulgarian, Dutch, German and Greek. After launching the application users are prompted to select their language using buttons illustrated with the respective flags.

Incorporating ICT-AT materialThe M-Care application incorporates the content of the mobile application implemented under the framework of ATLEC project. The ATLEC app provides training and educational material about assistive technology products based on information and communication technologies (ICT-AT).In order to support both the ICT-AT solutions (ATLEC) as well as training material for PCGs (M-Care) the application will provide two distinct option at startup.

WizardThe wizard will guide the user into finding the training material he/she needs.

This feature takes into consideration situational parameters (for example: the nature of task needed to be performed, location, possible restrictions, e.tc.) and parameters related to the person that requires assistance (disability, age, e.tc.).

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Search & BrowseUsers are able to perform a free search through all the available training material using keywords. A free category based browsing is also available.

FavouritesUsers are able to view a list with training modules that they have marked as favourites through a button in the main screen of the application.

Login / RegisterThrough this feature, users will be able to register, login and logout of the app.

Training modulesFocus is given to embedded multimedia such as YouTube videos and audio testimonials, which will be complemented by textual information and links to further study material.At the bottom of every course there is a discussion icon that leads to a discussion board concerning the lesson. (Users questions, photographs, answers). Based on the survey findings (most survey respondents seem to prefer a blended training approach - online & face to face), with video indicated as the preferred form of training content), each training module contains the title, a picture, an associated video, supporting text, possible links, a gaming feature and the option to comment, share or mark as favorite.

Gamification Design

Gamification isXP pointsQuizBadgesThe use of game elements and game design techniques in non-game contexts.Quiz Example

Module 2 Communication SkillsThe PCG should react in all cases when s/he feels that the client expect this.

True FalseSendQuiz Example Correct

Module 2 Communication SkillsThe PCG should react in all cases when s/he feels that the client expect this.

True False Correct!1/1You might also want to check Social Inclusion module.Badge example

+ 500 pointsQuiz Example

Module 1 Disability AwarenessYou should grab the arm of a visually impaired client when you are addressing him/her.

True False

SendQuiz Example False

Module 1 Disability AwarenessYou should grab the arm of a visually impaired client when you are addressing him/her.

x True False 12/15You might also want to check Policy module.Badge example

+ 250 pointsThe use of quizRevitalize boring or difficult content.Create a quiz with some of the more important points about Personal Caregiving Training.With the quiz, users could interact with the app and see how much they have learned.Progress keeping.

AchievementsUser will have his badges, points and quiz stats here.

This is a way to give constant feedback, keep track & make the user feel that he is awarded for his learning.

User Profile with gamification

Gamification Elements

PointsBadgesQuiz StatsThe use of pointsKeep scoreDetermine win statesConnect to rewards Provide feedbackDisplay of progressData for the game designerThe use of badgesRepresentations of achievementStyleSignaling of importanceCredentialsCollectionsSocial display (status symbols)

The PCG care portalwww.pcgcare.euSpace for:NewsCommunitySelf assessment by PCGPre- and post assessment forms by the employer (PwD or other type)Training material and platformSupport mobile platform contentThe PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care portal

The PCG care mobile app and online portalIntegrated solution that allows an online and mobile experiencePossibility to update mobile content and add new content via online formIn multiple languagesThank you!