Open D
oors – The Regional Training ProspectusIssue 5 | N
orth East Edition | Spring 2012
NOrth East EDitiON issue 5 - Spring 2012ISSN: 2044-7159
apprENticEships · carEErs · JObs · traiNiNg · a-LEvELs · cOLLEgE · UNi
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HANDSON?CAREERTRAINING EXPERIENCE
APPRENTICESHIPS IN VEHICLE CRASH REPAIR
PANEL, PAINT AND FITTER
tel: 01635 294 816 email: [email protected] or visit www.thatcham.org/apprentices
AN EXCELLENT WAY TO GAIN QUALIFICATIONS AND PRACTICAL EXPERIENCE IN THE WORKPLACE, WHILST GETTING PAID.Clean, professional, cutting edge – like today’s vehicle repair technicians, the modern crash repair environment is geared up for innovative, highly skilled repair techniques on technologically advanced vehicles.
With nearly 33 million vehicles on the roads in the UK - Now is a great time to be a part of this fast paced, exciting industry.
Thatcham’s Automotive Academy is the largest training facility of its kind in the UK, providing a state of the art facility for a new generation of crash repair technicians. We offer apprentice training leading to VCQ Levels 2 & 3 in Body Repair, Body Refinish and Body Fitter.
Contact our Apprentice team now, and find out how you can be a part of it
EARN WHILE YOU LEARN
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www.facebook.com/The.Regional.
Training.Prospectus
FIND US
ON FACEBOOK
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HEllO, wE’rE OpEN DOOrS...
Open Doors – Spring 2012 - North East edition
Open Doors – The Regional Training Prospectus is published by Open Doors Media Ltd ©2011.
ISSN: 2044-7159All material is copyrighted both written and illustrated. Reproduction in part or whole is strictly forbidden without the written permission of the publisher. All images and information is collated from extensive research and along with advertisements is published in good faith. Although the author and publisher have made every effort to ensure that the information in this publication was correct at press time, the author and publisher do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.
Throughout this Prospectus, you’ll see lots of facts and figures about our region and its sectors. We get them from UK National Statistics, various Sector Skills Councils, regional local authorities and industry experts. It’s all official stuff, there’s no Wikipedia where we’re involved!
... and this is our Regional Training Prospectus, here to help you decide what to do next.
It’s an exciting time, after all – young people like you up and down the country are planning for their futures in September 2012 – and did you know that there are endless opportunities, right on your doorstep! You could start earning money with an Apprenticeship; get a taste of the working world with employer funded study; carry on learning at sixth form or college, and much more.
In this issue we will profile some of the biggest sectors in your region and explain how to take the first step to a career in the ones that interest you. We’ll also cover all of the main sectors out there, explore trends in your area, and take a look at some remarkable true stories of young people who have had success after leaving school.
But that’s not all! We also have a guide to all of the confusing qualifications out there, advice on how to make the most of our social media and we will answer some of the most common questions that you might have.
the future is in your hands... right here in this prospectus. so turn the page and let’s get started!
Publisher – Karl [email protected]
Editor – Stan [email protected]
Business Development – Simon [email protected]
Production Manager – Lindsey [email protected]
Design – Studio Belly [email protected]
Distribution/Subscriptions [email protected]
To contact us:01765 694120 | [email protected]
www.opendoorsmedia.co.uk
03
the intro bits
the perfect place to start, jump straight to any section that instantly appeals or keep turning the pages and continue reading – it’s all here to help you find your dream career
CONtENtS
The Intro Bits Careers Insight
07 HOw tO ApplY Here we answer some of the most common queries you might have
10 QUAlIFICAtIONS tABlE See how different qualifications add up, and how they compare
12 lIFE StOrIES Past and present students tell us all about their experiences and how they succeeded
17 CONStrUCtION SECtOr Build a successful career for yourself
21 ENvIrONmENtAl & lAND- BASED SECtOr Consider a career out in the fresh air
25 SpOrt & FItNESS SECtOr How about a healthy career helping people stay fit?
29 mANUFACtUrINg SECtOr It’s about making things we need, from food and medicine to petrol and clothing
33 CrEAtIvE, DIgItAl & mEDIA SECtOr Exciting, trendy careers for artistic types
37 ImAgINE A CArEEr... We give you a heads-up on the other sectors out there, which we’ll cover in later issues
p17 Construction sector
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Here’s How IT worksEvery term, we publish a new issue of Open Doors that covers five sectors in detail so you get a good idea of what a career in those industries would be like. Don’t worry if the sector you’re keen on isn’t one of the five – you’ll find it in our overview of remaining sectors in the ‘Imagine a career in...’ article. With each new issue, we’ll cover five totally new sectors in detail, so make sure you look out for us next term.If there’s anything else you’d like us to cover, or if you just want to say hello, email us at [email protected]. We want to make sure our magazine offers everything you need (or just want to read about)! Happy reading, and hope you have a great term.
Useful stuff
43 SpOtlIgHt ON tHE NOrtH EASt All about your region
52 mOrE HElpFUl StUFF Useful links, contact details and more – because you can never have too much information
54 CHECK US OUt ON SOCIAl mEDIA A step by step guide on how to find us on facebook, twitter and google +
p25 sport & fitness sector
p29 Manufacturing sector
p21 environmental &
land-based sector
p33 Creative, digital
& media sector
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Advert_Layout 1 06/09/2011 15:20 Page 1
HOw tO ApplY
How do you approach a
company for work experience?
Do you know what the Common
Application Process is?
Now you have an idea of what course or subjects would be right for you it’s time to think about taking the next step and making an application...
around 70% of 16 year olds choose to remain in full time education
70%
of employers say relevant work experience is the
most important part of an application
34%
(number of school leavers and graduates who enter the job market each year)
800,000
applications without spelling mistakes
are 61% more likely to get a reply
(number of apprenticeship starts in England each year)
275,000+there are more than
university places in the UK each year
500,000
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CoMMon APPlICATIon ProCess14-19 area prospectuses use an online resource called the Common
Application Process (CAP) which makes it easier to apply for different
types of courses at age 14 or 16.
What is the Common Application Process?
Basically the CAP allows you to easily manage all of the applications
you want to make for different courses. There might be lots of courses
that interest you and the CAP lets you upload your application details
so that you can quickly apply for any courses on your local 14-19
area prospectus. This means that you should not have to fill out lots of
different application forms but can just upload your details once and
then browse courses and click to apply.
The system also keeps track of the status of all of your applications so
you can check their progress and see if you have any offers of places.
It also links to local Information Advice and Guidance services so that
you can get some helpful advice if the providers you have applied to
are unable to make you an offer.
What kind of courses does the Common Application Process
help me apply for?The courses on here are those offered by local colleges and training
providers. As it is used for all applications through your 14-19 area
prospectus you can use it to apply for the following types of courses:
• ASandALevels• Basic/KeySkills• BTEC’s• GCSE’s• HigherEducationCourses• VocationalQualifications
HowdoIgetinvolved?Your school should be able to give you a login to use on your 14-19
area prospectus, which will allow you to complete a personal profile and
application form, browse the available courses and apply for them online.
For the details of your 14-19 area prospectus turn to page 52 of this
magazine or head to www.opendoorsmedia.co.uk. Most of the 14-19
area prospectuses are very easy to use but if you do have problems
don’t be afraid to email them, they will be happy to help and guide you.
APPrenTICesHIPsYou might have decided that an apprenticeship is the way to go! The National Apprenticeship Service operates a vacancy matching service that allows you to search apprenticeship opportunities and make applications for them online. To apply for an apprenticeship follow these simple steps:
• Headtowww.apprenticeships.org.ukandclick‘search for vacancies’.
• Registeronthesiteandactivateyouraccount.You only have to do this once and you will get a homepage that allows you to track your applications.
• Searchforapprenticeshipsbykeywords,jobroles,locations or learning providers. (Make sure to check the site regularly as new vacancies are uploaded all the time.)
• Whenyoufindtheapprenticeshipyouwantyoucan click to apply through the site. You’ll be asked to fill in your personal info, outline your experience and possibly answer some questions. You can even save your application as a draft and return later if you have to.
• Keepapplying!Youcanapplyforupto10vacanciesand if successful will be invited for an interview or assessment.
HOw tO ApplYBy now you will have some good ideas about what industry and job role appeals to you. You will also be aware of what types of courses andproviderscanhelpyougetthere,buthowdoyouapply?Herewe cover some of the application processes for further and higher education courses as well as some general tips on how to make a successful application...
FInD oUT More
So now you may have a bit more of an idea about
what type of course or learning provider might be
right for you there’s loads more to discover. You can
find out what courses and qualifications are available
in your local area with your local 14-19 prospectus,
they’re on page 52.
... check out www.opendoorsmedia.co.uk for
details of people who can help in your area.
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UCAs APPlICATIon ProCessThe Universities and Colleges Application System
(UCAS) is the system for higher education course
applications. You’ve probably seen it on the news as
hundreds of thousands of people apply to university
each year. The system is not just for undergraduate
degrees; foundation degrees, postgraduate degrees
and most higher education courses are on this site.
The basic steps to applying for university are:
Choosing your course – There are literally
thousands available, make sure to do your research
on which course is right for you, there are lots of
resources on the site to help. Also consider where
you want to do the course, some institutions
specialise in certain courses.
Applying – The application system is all online and
you select on the site which institutions you would
like to apply to, these are your ‘choices’. You need
to provide a personal statement saying why you’re
right for the course as part of this, too so make sure
to take your time.
Offers – If a university wants to offer you a place
they will let you know on the UCAS system what
results they expect you to get. You will have to reply
to accept or refuse these offers.
Results – If you get the results the university asked
for, they will probably offer you a place and you will be
able to start planning for your new course. If you fail to
get the necessary grades, you can still find a course at
a different university through the ‘clearing’ system.
Your teachers will be able to offer you further help
using the system, which you can find at
www.ucas.ac.uk.
GenerAl TIPs on APPlICATIonsApplications vary greatly on the system you are using or the course or job you are applying for, but there are some general tips that can be applied to most cases.
GrammarandSpellingTake your time when applying. None of the application systems covered on this page force you to log on, find a course and apply all in one go. This means you have plenty of time to check your application thoroughly, applications with spelling mistakes or grammatical errors suggest that you have rushed the process. You might like to word process your application and then ‘cut & paste’. It’s often a good idea to get your parents, teachers or friends to help you by double checking!
Work ExperienceYou may decide to get some work experience to help you get the course, apprenticeship or job that you want. This can often be a good way to get ahead. If you have a company in mind for work experience you could telephone to find out who to approach or send a polite, and well written, letter or email with a CV attached.
Be Yourself!This is a top tip for any application. In many cases the people you are applying to have to look through hundreds of application forms. Try to show what would make YOU the right person for the course. Do you have a real passion for the subject or is it your dream to go into a career in that sector? What makes you stand out as a good applicant and the best candidate for the course or job? Make sure you’re picking the course or job that suits your personality and skills best!
If you are having trouble with your application your school careers advisor should be able to help.
Top 5 CV writing Tips from InspireeducationSometimes, 70 people or even more will apply for every vacancy, and most companies will select only 4
people to attend an interview. It is essential to get your CV and Covering Letter right to give you the best
chance of being interviewed.
1. Spelling and Grammar mistakes will put your CV at the bottom of the pile, always use a word processor
and get someone to check it for you.
2. Remember your audience; CV’s can be boring to read especially if an employer has 70 to read! Keep your CV, clear,
easy to read and to the point. You might want to tweak your CV to emphasize particular points or experience, which are
relevant to that particular job.3. A good Personal Statement at the start of your CV will be the hook that makes the reader carry on or dismiss the
application. In 3 – 4 sentences you need to say who you are and why you would be good for the job, inspire them to
want to interview you.4. Bullet point your key skills, the reader will need to see quickly if your skills match their requirements, using bullet points
will make it easier for them.5. Do not list “reading, going to the cinema and socialising” in your hobbies, everyone does this; you need to stand out from
the crowd and show them how involved in your community, activities and environment you are.
Finding a job part-time or full-time is very tough; InspireEducation helps students to be successful post education.
See our website for more information on our IAG workshops. www.i2e-education.co.uk
www.opendoorsmedia.co.uk
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QUAlIFICAtIONSExplAINED
Did you know that completing an Advanced Apprenticeship is the same as getting an A level? There are lots of different qualifications – here’s how they compare. Remember that within any one level, qualifications can cover a wide mix of subjects, and take different amounts of time to complete.
ENtrY lEvEl lEvEl 1 lEvEl 2 lEvEl 3
Entry level Certificates
5 gCSEs (grades D-g)
5 gCSEs (grades A*-C) A levels
Skills for life
BtEC Introductory
Diplomas and Certificates
Advanced Apprenticeship
Functional Skills at entry level
(English, maths and ICt)
OCr NationalsBtEC First
Diplomas and Certificates
gCE in applied subjects
Diploma of Higher Education
Awards, Certificates, and
Diplomas at entry level
NvQs at level 1
Foundation Diploma
NvQs at level 2
Higher Diploma
BtEC Diplomas, Certificates and
Awards
NvQs at level 3
Advanced Diploma
HND, HNC
lEvEl 4-8
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IntermediateApprenticeship
FoundationDegree
HigherApprenticeship
Foundation Diploma
With our industry approved Apprenticeships you’ll work in a real job from day one, it’s a great way to start your career and the perfect stepping stone to getting ahead. And the best part? You’ll earn a wage and gain invaluable experience too.
• Hairdressing and Barbering• Health and Social Care• Hospitality and Catering• Retail
Want to earn while you learn?
The employmentand skills group
Take your first step towards a brighter future and call us now on 0333 444 3973, or
text JOB to 80011 and we’ll give you a call back. You can also visit www.esggroup.co.uk
The choice is yours…
During your Apprenticeship you’ll receive training, within a work environment. All of our training is sector specific and will equip you with the right skills to get you where you want to be. You can get qualifications in areas such as:
• Business Administration• Childcare• Customer Service
Open Doors Advert Oct 2011 version.indd 1 03/11/2011 09:34
APPrenTICe BrInGs skIlls To lIFe
Michael Hodges has
been able to pursue
a career in marketing
thanks to a Business
Administration Apprenticeship with
Newcastle College.
Michael, 22, is
currently employed
as an apprentice
working within the
marketing team at
the Centre for Life,
one of the world’s
most innovative and
pioneering science
villages. After completing his A-levels, Michael went to
university but soon found that it wasn’t really for him.
Having almost gave up hope of finding a job that had
the potential to give him a long-lasting career, Michael
visited Newcastle College’s Apprenticeship website
where he found the vacancy at the Centre for Life.
Michael said: “I found the Centre for Life job vacancy
just by looking at Newcastle College’s website. I got
in touch and I was invited to go along and speak the
people at the college and it went from there.
“Since leaving university I have just been taking on
part-time jobs but I had never really found anything
that would give me a proper future. I decided I
wanted to do something new and I hadn’t even
thought about doing an Apprenticeship before.
“I now have an excellent job where I’m gathering a
great amount of experience. I work within an exciting
marketing team, helping out with a wide range of
campaigns and projects in an area which I really
enjoy. The Apprenticeship has enabled me find a
career, not just a job.”
If you are considering an Apprenticeship as a future
career route then give Newcastle College a call today
on 0191 200 4000, or to see if we have a current
Apprenticeship job vacancy that suits you go to:
www.newcastlecollege.co.uk/apprenticeships.
lIFE StOrIESAPPrenTICesHIPs Are one BIG ADVenTUre For A GroUP oF norTH TynesIDe reCrUITsNorth Tyneside Council is providing on-the-job training to four new playwork apprentices, at its Adventure Playground in Shiremoor.
Trainees Natasha Killeen, 16, Jade Barnes, 17, Shaunna Tweddle, 19, and Les Dent, 20, will be based at the site for the next 18 months, learning the ropes of playwork whilst working towards an NVQ level 2 qualification.
The opportunities have been created as a result of a partnership between Constructing Communities - a local Community Interest Company which provides training and employment opportunities, North Tyneside Council and Tyne Metropolitan College.
Natasha Killen, aged 16, is the youngest of the four apprentices. She said: “I have wanted to work with young people for a long time, so this was a perfect opportunity for me. The apprenticeship is really hands-on, which in my view is much better than just sitting in a classroom learning about it in theory.”
Fellow apprentice Les Dent, 20, added: “I have done lots of voluntary work with young people in the past, and really enjoyed it. Being here on this site provides a great experience as there’s just so much going on.”
The four recruits are being mentored by Keeks McGarry. He said: “We were really keen to develop an apprenticeship in this field, to provide the next generation of playworkers with opportunities to develop their skills and experience, in a real-life setting. The apprentices are coming along really well, and it’s great to see them marrying the theory with the practical experience they’re getting here on site.”
For further information please send an e-mail to [email protected]
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ADrIAn’s A+ ATTITUDe = APPrenTICesHIP
Adrian Balmer (19) never envisaged his education and employment would take him full circle, but since first studying at Darlington’s Queen Elizabeth Sixth Form College in 2008, he’s now become a valued employee.
Adrian studied AS Level Applied IT at QE for a year followed by an NVQ Level 2 in Business & Administration however, career choices took him to
ITEC North East for a vocational IT Apprenticeship
and his CV was submitted to Jackie Heaton,
QE’s Assistant Principal. During interview Adrian
impressed her with his mature, positive attitude and
was offered a one year placement to work towards
his NVQ Level 2 IT Practitioner.
Initially based in the Open Access area, Adrian
provided QE’s 1,900 students and staff with
professional and knowledgeable 1st line support.
As Information & Learning Technology resources
are key to the College, and as Adrian gained in
experience, his role evolved to include work with their
Management Information Systems (MIS) and a full
range of audio visual equipment. All QE’s classrooms
have digital projectors, computers and internet
access, whilst more specialist equipment is required
for Media, Music Technology and an Art area with a
suite of Apple PC’s.
Jackie, who is responsible for 12 staff including Adrian
comments, “Adrian is a valued member of staff and is
appreciated within the team for his ‘can do’ attitude.
With his role constantly developing and expanding,
Adrian is relishing progressing onto his Advanced
Apprenticeship to study IT Professional Level 3. His is
a real success story and we are pleased to have been
able to support his professional development.”
For more information call 01325 328440 or
visit www.itecne.co.uk
loUIse Blows AwAy THe CoMPeTITIonTalented Northumberland College hairdressing apprentice Louise Bainbridge got through to the national final of The Hairdressing Council UK Student of the Year Awards 2011 after blowing the competition away to win first prize in the regional heat.
Louise entered the level 3 cut and blow dry round at the competition in Edinburgh and had to create an innovative style, with judges marking students on the overall look. Creative Louise impressed the judges to win her category receiving a framed certificate and a place in the national final.
24 year old Louise from Bedlington is studying for her Level 3 Advanced Apprenticeship in Hairdressing at Northumberland College’s Ashington campus and has been working at Chic Salon in Bedlington since February 2010.
Louise said “My apprenticeship lets me gain hands on experience and a qualification so is ideal. Competitions like this one really help to develop my skills further.”
She was encouraged to enter the competition after her tutors pushed her to believe in herself, Louise’s tutor Rachel Pollicino said “I knew Louise had what it took to go far in the competition so I encouraged her to enter and it has paid off. Competing in a national competition is a fantastic way for our students to raise their confidence and increase their employment prospects.”
For more information on what courses and apprenticeships we offer call us on 01670 841200 email us at [email protected] or visit us at northumberland.ac.uk
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sTUDyInG AT oxForD AnD CAMBrIDGeLast September, eight
students from Queen
Elizabeth Sixth Form
College, Darlington
embarked on their
degree studies at the
Universities of Oxford
and Cambridge. They
achieved outstanding
A Level results in
the summer which
enabled them to take
up their places.
Two are now at Oxford: Clare Storey is reading
German & Philosophy and Anna Stephens is studying
French. The other six - Tom Chappell, Charlotte
Howell, Rebecca Auster, Owen Cundy, Ross Lindsay
and Laura Raine - are at Cambridge. Tom is studying
Engineering, Charlotte’s place is for Economics and
Rebecca is reading Law; Owen and Ross are both
studying Natural Sciences and Laura’s degree is in
Veterinary Science.
The Principal of QE, Tim Fisher, comments:
“I am exceptionally proud of the achievements of our
Oxbridge candidates. Once again QE has produced its
annual success in enabling outstanding young people
to gain entry to Oxford and Cambridge. The breadth of
subjects they are studying highlights the strength of a
sixth form college education. For so many to progress
to these prestigious universities is an accolade for both
the students and the whole College. The students’
A Level results were terrific. Indeed, Owen attained
5 A* grades and Ross achieved 4 A*s putting them
amongst the highest achieving students in the country.
I wish them the very best and expect great things of
them in the future.”
QueenElizabethSixthFormCollege
Vane Terrace, Darlington DL3 8RT
Tel: 01325 461315
TTe sUPPorT MArk’s AMBITIonsMark Harrison, 17, attended Rye Hills school in Redcar where his interest in engineering was stimulated when he signed up for the Young Apprenticeship programme, when he left school he knew he wanted to study engineering as members of his family were already employed in the sector. Mark started with TTE on a 16 week pre-employability programme learning practical skills in engineering alongside CV writing and interview techniques. Mark then progressed onto TTE’s pre-apprenticeship programme in September 2011 and within two weeks was successful in securing sponsorship as a Mechanical Advanced Apprentice with GrowHow in Billingham. Employed by TTE Mark will spend four years in total completing his Advanced Apprenticeship. The First two years will be based at TTE’s Technical Training centre in Middlesbrough learning both knowledge based and competence based qualifications with sound underpinning engineering and key skills. In the last two years Mark will transfer onto GrowHow’s site in Billingham, while there he will undertake his level 3 NVQ working alongside skilled technicians.
TTE’s assessors will carry out regular visits to support and monitor Marks progress against his selected NVQ units. Marks ambition is to complete an HNC in Mechanical Engineering and secure employment with GrowHow his sponsoring company. In his spare time Mark enjoys sport and has just purchased his first car at Citroën Saxo which he said will enable him to travel GrowHow in Billingham when he goes on site.
For information on Apprenticeships contact The TTE Technical Training group on 01642 462266 or e-mail [email protected]
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lIFE StOrIES
Full-time courses available! IT’S NOT TOO LATE TO APPLY!
*The Data Service 09/10 NSRT Institution Tables
UNIFORMED SERVICES
ART & DESIGN
PRINCE’S TRUSTCATERING & HOSPITALITY
COMPLEMENTARY THERAPIES
COMPUTING & IT
LIFE SKILLS
MEDIA
BUSINESS & BUSINESS ADMINISTRATION
CHILDCARE AND HEALTH
& SOCIAL CARE
Stockton Riverside College I Harvard Avenue I Thornaby I Stockton on Tees I TS17 6FB
TEXT ‘SRC’ TO 60081 CALL 01642 865566 VISIT www.stockton.ac.uk
PERFORMING ARTS
“WE HAVE THE BEST 16-18 SUCCESS RATES FOR FURTHER EDUCATION ACROSS THE TEES VALLEY”*
TRAVEL, TOURISM & AVIATION
SPORTCONSTRUCTION & ELECTRICAL
BEAUTY THERAPY AND HAIRDRESSING
Apprentices learn on the job in a real working environment, building up knowledge and qualifications and earning money at the same time. In most cases, Apprentices undergo college courses in order to supplement the learning that occurs with the employer.
Please call the Apprenticeship team for more information.
0191 518 8259Apprenticeship team for moree infoormmaaatttiiioonn..aatttioonnn.
www.eastdurham.ac.uk www.facebook.com/EDCollege
Apprenticeships at East Durham College Earn While You LearnEast Durham College currently offers Apprenticeships in the following occupational areas: Active Leisure & Learning Agriculture Arboriculture & Forestry Beauty Bricklaying Business Administration Customer Service Electrotechnical Technology Engineering
Floristry Gas Installation Hairdressing & Barbering Health & Social Care Horse Care Horticulture - Landscaping Horticulture - Nursery Horticulture - Sports Turf Hospitality & Catering
IT Joinery Manufacturing Plastering Small Animal Care Support in Teaching & Learning Warehousing & Storage
Houghall Campus Open DaySaturday 21st January 1pm - 4pm
Peterlee Campus Open EveningTuesday 31st January 4.30pm - 7pm
EDC Full Page Apprentice ad A4.indd 1 06/12/2011 09:06
tHE CONStrUCtION SECtOr
Of people in this sector are self employed
investment in green technology will create more
demand for construction skills
supervisory roles can pay as
much as £45,000
a year!
there are over 2.35 million people employed in this
sector in the UK
Your work could be admired
by people for years to
come…
it’s not just for the boys – almost 200,000 women work in this sector too
construction apprentices earn
around
£8,700 in their first year!
Number of new workers are needed in the sector each year
43,000 37% Apprentices learn on the job in a real working environment, building up knowledge and qualifications and earning money at the same time. In most cases, Apprentices undergo college courses in order to supplement the learning that occurs with the employer.
Please call the Apprenticeship team for more information.
0191 518 8259Apprenticeship team for moree infoormmaaatttiiioonn..aatttioonnn.
www.eastdurham.ac.uk www.facebook.com/EDCollege
Apprenticeships at East Durham College Earn While You LearnEast Durham College currently offers Apprenticeships in the following occupational areas: Active Leisure & Learning Agriculture Arboriculture & Forestry Beauty Bricklaying Business Administration Customer Service Electrotechnical Technology Engineering
Floristry Gas Installation Hairdressing & Barbering Health & Social Care Horse Care Horticulture - Landscaping Horticulture - Nursery Horticulture - Sports Turf Hospitality & Catering
IT Joinery Manufacturing Plastering Small Animal Care Support in Teaching & Learning Warehousing & Storage
Houghall Campus Open DaySaturday 21st January 1pm - 4pm
Peterlee Campus Open EveningTuesday 31st January 4.30pm - 7pm
EDC Full Page Apprentice ad A4.indd 1 06/12/2011 09:06
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17
careers insight
norTH eAsT FoCUsWhile the recession hit the construction industry pretty hard, things
are starting to look up. The construction sector is set to grow by
5% each year, so now’s a good time to get qualifications – you’ll be
able to hit the ground running and take advantage of the new job
opportunities.
Fast Facts• Employersarelookingforpeoplewhocanworktodeadlines,understand
health and safety regulations, and have good technical skills.
• Overthenextthreeyears,growthshouldhit7%.
• Bricklayers,labourersandfloorerswillbeingreatestdemand.
• Supportskillssuchasmanagement,salesandcustomerserviceare
also in demand as well as specialist conservation skills.
start learning!Want a course in the North East? Then turn to page 52 to find out
how to access your local 14-19 prospectus. It will tell you who’s
offering what course in your local area, or you could visit
www.opendoorsmedia.co.uk
it’s more than just bricks and mortar. the construction industry is worth billions and builds the world around us, from hospitals and houses to bridges and football stadiums. be a part of it!
CONStrUCtION
bricklayingOne of the most popular trades and Apprenticeships, bricklaying is about building and repairing walls, using a range of materials and techniques. It can be really creative work too and you may be called on to produce decorative and interesting effects.Salary Range: £17,000 - £28,000
plasteringThere are two types of plastering roles: Solid Plasterers applywetfinishestowalls,ceilingsandfloors,andFibrous Plasterers work in workshops to produce ornamental plasterwork as decoration.Salary Range: £17,000 - £28,000
plumbingThere never seems to be a plumber when you need one. Plumbing is the skilled trade of working with pipes, tubing and plumbing fixtures for drinking water systems, the drainage of waste and heating systems. It is one of the most varied roles, you could be working on existing pipe work or installing something new.Salary Range: £16,500 - £35,000
painting and decoratingApplying the finishing touch to surfaces, like wallpaper, gloss and emulsion; Painter and Decorators can work on construction sites or on commercial and domestic projects.Salary Range: £17,000 - £23,000
civil engineeringCivil engineering is about the design and construction of buildings and other important structures like pipelines, bridges, railways and roads. They provide technical support on construction projects to help turn complex designs into reality.Salary Range: £15,000 - £37,000
carpentry and joineryAs timber is so widely used, the building and installationofwoodproducts,suchasfloors,staircases, doors and roof trusses, is vital work. Joiners can work on construction sites and domestic premises – bench joiners work in joiner’s shops on complex wood products.Salary Range: £17,000 - £31,000
scaffoldingBuilding safe working platforms for construction workers to use when working on buildings and other structures. Scaffolders work on a variety of projects, including some very tall buildings.Salary Range: £17,000 - £26,000
surveyingBuilding surveyors give detailed advice on the construction, design and maintenance of proposed or existing buildings. They have to work out the distances and angles between various points of the construction. Salary Range: £15,000 - £37,000
Construction is one of the UK’s biggest industries and turns over billions of pounds a year. This sector is responsible for creating the buildings and structures we rely on – the houses we live in, the motorways we drive across, the stadiums we watch matches in, the bridges we cross, and so on.
As you can imagine, it takes a lot of people working together to pull off major construction projects. Whether you like physical outdoor work or drawing technical plans in the office, there is a career path to suit everyone.
Here are some of the most popular trades. You can get into all of these areas through a Construction Apprenticeship:
sAlAryGenerally, tradespeople with a Level 2 qualification will earn around £325 a week and those with a Level 3 will earn close to £385 a week.
If you choose to do a Construction Apprenticeship, you can expect to earn around £8,700 the first year, £11,600 the next, and £15,350 the third year.
careers insight
18
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UseFUl lInkswww.bconstructive.co.uk - For information about
Construction careers.
www.bconstructive.co.uk/contact/offices/index - Find
your local Construction Skills office.
www.careersbox.co.uk - careers films on the web
www.opendoorsmedia.co.uk - Our online careers resource.
CAse sTUDyStudents get on-job training
East Durham College Technical Academy students Liam Measor, John Carr and John Williamson recently had a fantastic opportunity to gain work experience with a leading UK construction company.
The lucky trio were invited to spend a few days at Frank Haslam Milan’s Peterlee operation. The students were helping out with the renovation work on The Westgrove Resource Centre in Seaham, and Rob Hutchinson (Education Manager at the Technical Academy) said “This is a great opportunity for our students to gain some real work experience, working alongside professional plasterers.”
Two of the students, John Williamson and John Carr, had previously been unemployed and joined The Technical Academy through the College’s Routes to Work programme; which gives job seekers skills, knowledge and qualifications.
Liam Measor, who is studying on a Level 1 Plastering Diploma at The Technical Academy, explained “It’s been a great experience working with Frank Haslam Milan, I really hope we get the chance to work with them again during our course.”
East Durham College’s Technical Academy offers a top quality training environment in a range of construction trades including plastering, tiling, gas, electrics and fitted interiors. To find out more about The Technical Academy call 0191 518 5577 or check out www.thetechnicalacademy.co.uk.
GeT qUAlIFIeD!Vocational qualifications are the way to get ahead in this sector...
apprenticeshipsThis is one of the best ways to get into the industry. The construction Apprenticeship scheme is a two-year programme for a level 2 award. To apply, you’ll need to have found an employer that will sponsor you. Get in touch with your local Construction Skills office for job opportunities and vacancies in your area (see useful links box). As well as those already mentioned on the previous page, here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2:•Construction•ElectricalandElectronicsServicing•Engineering•Construction•Plumbing•Heating,Ventilating,AirConditioning&Refrigeration•ConstructionBuilding – Painter and Decorator, Maintenance Operative (repairs, tiling, plastering), Bricklayer, Craft Mason, Carpenter, Joiner, Woodmachinist •ConstructionTechnical,Supervision and Management – Team Leader•ConstructionCivilEngineering – Construction Operative, Formworker, Highways Maintenance, Plant Mechanic, Plant Operator, Tunnelling Operative •ConstructionSpecialist – Scaffolder, Roofer, Roof Tiler, Wall and Floor Tiler, Kitchen/Bathroom Fitter, Floor Layer, Dry Liner, Ceiling Fixer, Partitioner, Mastic Asphalter, Plasterer, Thatcher, Stone Mason, Insulation Installer
advanced apprenticeshipAdvanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships in construction are a one-year addition to the two-year apprenticeship. Here are the some of the advanced Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3:•BuildingServicesEngineeringTechnicians•Construction ElectricalandElectronicsServicing•Electrotechnical •EngineeringConstruction•Heating,Ventilating,AirConditioning&Refrigeration•Plumbing•Surveying•Construction Building – Bricklayer, Carpenter, Joiner •ConstructionTechnical,SupervisionandManagement– SiteTechnician,CivilEngineeringTechnician,WorkSupervisor•Construction Civil Engineering - Plant Mechanic •Construction Specialist – Plasterer, Roofer, Stone Mason, Wall and Floor Tiler
a Levels A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities value practical and scientific subjects; these demonstrate that you would be able to understand how things work. Here are some recommended A Level subjects, which could set you in the right direction:•Chemistry•Design&Technology •Electronics•Maths•Physics
Foundation DegreesA Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment.
They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college.
college coursesA college course can also be a great route into this sector. To see which colleges have relevant courses in your region check out www.opendoorsmedia.co.uk.
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19
careers insight
We offer a different way of learning that leads to great jobs with exciting prospects.
COURSES AVAILABLE IN:-n Adventuren Agriculture & Land Managementn Animal Management
& Vet Nursing
n Butcheryn Countryside & the Environmentn Land-based Technologyn Equinen Forestry & Arboriculture
n Horticulturen Motorsport Engineeringn Outdoor learningn Skills for working lifen Floristry
These areour classrooms.
Imagine what the leisure facilitieslook like.
Askham Bryan, York, YO23 3FRT: 01904 772277 E: [email protected] www.askham-bryan.ac.uk
Bedale Centre Tel: 01677 422344
Harrogate Centre Tel: 01423 546199
Thirsk Centre Tel: 01845 574928
Bradford College Tel: 01904 772211
Scarborough Sixth Form Tel: 01904 772211
Wakefield College Tel: 01904 772211
Newton Rigg College Tel 01768 893400
OTHER COLLEGE CENTRES AT:
GuisboroughAvenue Place, Redcar Road, Guisborough TS14 6AX
MiddlesbroughOrmesby Rd, Middlesbrough, TS3 8RE
ENvIrONmENtAl & lAND BASED SECtOr
(of workers in the sector are self employed)
42%You could work in an area of natural beauty
£60,000 per year (Experienced farm managers earnings)
On average you’ll earn £100 more a week in this sector
than you would in the retail, hotel or restaurant industries
You could protect wildlife, grow the home turf of your
football club or care for animals
so, why spend your life tied to a desk? continue reading to start
growing your potential…
almost 50,000 people are
employed in veterinary activities
in the UK
50,000
From 2010 – 2020 lots more workers will be needed in the sector:
40,000 people with level 1 qualifications47,000 people with level 2 qualifications44,000 people with level 3 qualifications34,000 people with level 4 qualifications
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careers insight
norTH eAsT FoCUsHere in the North East, we’re spoiled with beautiful outdoor spaces, national parks and a historic rural community. All of this adds up to a thriving sector, with plenty of opportunity for young people willing to roll their sleeves up and dig in.
Fast facts:• Thelargestsub-sectorsareagriculture,
game and wildlife management, and horticulture.
• Therearecloseto6,500businessesinthissector.
• Employs30,000people,36%ofwhichareself-employed.
• Thesectorislookingfor80,000newrecruits over the next 7 years.
start learning!Want to find an environmental course in the North East? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk
Not everyone has to spend their career tied to a desk – in this sector, you could be one of the lucky people who get to work outside. It’s an exciting time to join this sector, Britain is trying to produce more of its own food, fight climate change, and protect areas of natural beauty. There are lots of opportunities to make a difference to the planet, and future generations.
So what can you do? Loads! This sector covers farming; protecting the environment;landscaping;growingflowers;caringforanimalsandwildlife;maintaining the turf on pitches and much, much more.
Herearesomeofthemainsub-sectors:
horticulture & landscapingThis is about creating and looking after designed landscapes in cities and the countryside. It covers work like maintaining sports turf, gardens, parks, golf courses and even business grounds. This role can be very hands on or, as in the case of landscape managers, can focus on environmental knowledge and advising on the long-term care and development of sites.Earnings: From £12,000 to £20,000 a year.
agricultureAs the UK strives to increase its own food production, opportunity is growing in this area. Agriculture covers work in farms, dairies and ‘agribusinesses’ or companies that supply the industry with things like animal feed, fertilisers and farm machinery. A growing area in the industry is the role of agricultural advisors and consultants who offer specialist support to farmers on specific areas, like crop production or livestock.Earnings: From £12,000 to £17,000 a year.
animal careFrom running a cattery to training horses, this career is for the animal lovers. Animal care is about handling, supervising and caring for animals, from small domestic pets to wildlife. Includes work with breeders, pet shops, groomers, animal welfare charities and zoos. Veterinary nurses are some of the most popular roles in the industry and can range from household pets, exotic animals and equine specialism’s.Earnings: From £11,000 to £13,000 a year for animal care. £14,000 to £22,000 for veterinary nurses.
Environmental conservationThis area is for people who are passionate about environmental issues. It’s not just about saving the planet – conservation is all about coming up with solutions that will lead to a more sustainable, healthy environment. From park rangers to farm managers environmental considerations are very important across this sector. Environmental policy officers can work for the government, industry or charities.Earnings: From £15,000 to £20,000 a year.
Land-based engineeringThese are the people who design, manufacture and maintain agricultural equipment, like combine harvesters and tractors. Working for dealerships and manufacturers, these engineers use technical knowledge to solve problems for the agricultural industry. Roles in this area could involve field testing, technical support and the education of customers.Earnings: From £20,000 to £26,000 a year.
From agriculture and animal care to conservation and horticulture, there are many paths towards a rewarding career in this sector…
ENvIrONmENtAl& lAND BASED
careers insight
22
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UseFUl lInkswww.land-force.com - Jobsite for land-based careers
www.lantra.co.uk - The Sector Skills Council for
the industry.www.lantracoursefinder.co.uk - Helps you find a course in your area.
www.growcareers.info - Careers in horticulture for young people.
www.careersbox.co.uk - Careers films on the web.
www.opendoorsmedia.co.uk - Our online careers resource.
GeT qUAlIFIeD!There are plenty of vocational routes into this sector...
apprenticeshipsApprenticeships are the recommended route into this sector. You’ll get a job with an employer and do half of your learning on the job, and half in the classroom with a college or training provider. There are Apprenticeships ranging from agriculture to animal care, and more, here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2:•Agriculture•AnimalCare•EnvironmentalConservation•Equine•Fencing•Floristry•GameandWildlifeManagement•Horticulture•Land-basedEngineering•TreesandTimber•VeterinaryNursing
advanced apprenticeshipAdvanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3:•Agriculture•AnimalCare•EnvironmentalConservation•Equine•Farriery•Floristry•GameandWildlifeManagement•Horticulture•Land-basedEngineering•VeterinaryNursing
a Levels A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities will value subjects that demonstrate you have solid base level knowledge and would be able to develop skills relevant to the industry. Here are some recommended A Level subjects, which could set you in the right direction:•Biology•EnvironmentalScience•Geology
Foundation DegreesA Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment.
They are university-level qualifications and are equivalent to the first two years of an honours degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. They are available in a range of subjects, from trees and timber to farm management.
college coursesA college course can also be a great route into this sector. To see which colleges have relevant courses in your region check out www.opendoorsmedia.co.uk.
CAse sTUDyAndrew Stanger
Andrew is a current Level 3 Work Based Diploma student at Askham Bryan College and also Head Greenkeeper at Horsforth Golf Club. He has in the past worked at numerous Golf Clubs across the globe which are placements originally organised through Askham Bryan College and Ohio State University.
Andy has worked as an Assistant Greenkeeper at Augusta National Golf Club, assisting with the maintenance of the Course throughout The Masters. He has also worked at Liberty National Golf Club, Jersey City, New York.
Andy has also completed a Work Based Diploma Level 2 in Sports turf at Askham Bryan College, winning the college award for Outstanding Effort and Achievement Award.
He also won the 2010 Toro Student Greenkeeper of the Year Award. impressing the judges at the final held, at BIGGA HOUSE, with an interview and a report which he produced on three holes of Aldwark Manor’s golf course. Andrew wins an eight week trip to the United States, including a six week study course at the University of Massachusetts, and a trip to the GCSAA’s Golf Industry Show, in Orlando, and Toro’s Californian HQ, while Sebastian and Sean both win all expenses paid trips to the Continue to Learn programme at Harrogate 2011.
For more information call 01904 772277 or visit www.askham-bryan.ac.uk
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careers insight
SpOrt & FItNESS SECtOr
Of the workforce in this sector is female
58%
Love sport?
You could make
a career out of it ...
With the 2012 Olympics
around the corner, this sector is set
to boom over the next few
years!
What do employees in this sector do?
sport and recreation – 311,200 employees
health and Fitness – 43,200 employeesplaywork – 126,600 employeesOutdoors – 21,900 employees
£30,000 per year
(You could be earning more than this as senior staff)
16-24 year olds make up 24% of the employees in this sector
Don’t want to be stuck behind a desk? get
paid to enjoy your hobbies ...
More than 2 million people volunteer to get involved in sports every week. it’s a good way to get ahead with a sporting career!
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careers insight
You don’t have to be a world-class athlete for a career in sport. With the build-up to London 2012, now’s the perfect time to get involved in this booming sector…
Many people think the only way you can get a career in sport is to become a professional athlete or a PE teacher – but this couldn’t be further from the truth. For example, behind every professional football player are the people running the club, maintaining the pitch, training the players, keeping the spectators safe and so on – and that’s just football.
This sector is about more than just sport – it’s about promoting health and fitness, helping people enjoy the outdoors and public health. No matter what your interests or physical abilities are, there’s a rewarding career path for you.
Here are some of the main areas within this thriving industry – you can take a vocational route into any of them.
SpOrt & FItNESS
Exercise & FitnessThis is about helping people stay fit and healthy, and includes roles like personal trainer, fitness instructor, yoga instructor and swimming teacher. You could work for a gym or leisure centre, or be self-employed and choose your own hours. All types of people need fitness instructors, from children to the elderly, or high level athletes.
coachingCoaches are needed to teach skills and techniques at all levels, from beginner to professional. They help teams and individuals train to reach their full potential. Coaches need to get a special qualification recognised by their sport’s national governing body. These roles vary greatly depending on the sport and skill level, volunteering is a good way to get started in this career.
playworkPlayworkers organise and lead play activities for children (aged between 4 and 15) in after-school clubs, play schemes and youth clubs. This is one of the job roles in which you can use a Foundation Degree to get ahead.
activity LeadershipOutdoor activity instructors help people enjoy themselves in the great outdoors. They lead a wide range of expeditions and trips, such as walking, hiking, canoeing and rock climbing. You need good people and leadership skills, and to be a natural with young people to be a successful activity leader.
spectator controlEvent stewards and marshals make sure crowds are safe and under control at matches and other large events. You can do an NVQ in spectator safety,someofthekeyareasinclude:teamwork,conflictmanagementanddealing with emergencies.
OperationsIt takes all sorts of people to run a leisure centre or gym, from leisure centre assistants and managers to cleaning and maintenance staff. Sports management can include anything from making sure the facilities are maintained properly to making sure everything financial is in order too.
What will i earn?For all of these areas, salaries start around £12,000 and can rise to £25,000 with experience and qualifications. Senior staff could earn more than £30,000.
norTH eAsT FoCUsWe love sport in the North East. Our region is home to several high profile clubs across football, cricket, ice hockey and rugby union and 20 of our sports facilities are listed in the London 2012 Pre Games Training Camps Guide, with St James Park named an official facility for the Games. We’re also home to the half marathon with the largest participation in the world – the Great North Run. All this means lots of opportunities in the sector.
Fast facts:• Employsaround24,700people.• 65%arewomenand35%aremen.• Thelargestsub-sectorisSportand
Recreation, which accounts for 60% of total employment.
• 32%oftheworkforceisagedbetween16and 24.
start learning!Want to find a course in the North East? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk
careers insight
26
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GeT qUAlIFIeD!How to get your foot in the door...
apprenticeshipsThe Apprenticeship in active leisure and learning
covers a wide range of career paths, whether you’d
like to coach, be a fitness instructor, lead outdoor
activities or run a leisure centre. You’ll learn on the job
while attending a college or training provider on day
release, and earn the right qualifications that will help
you progress. So even though this is the only NVQ
level 2 Apprenticeship framework in the sector it can
take you a number of directions:• ActiveLeisureandLearning
advanced apprenticeshipAdvanced Apprenticeships are equivalent to A
Levels, but like Apprenticeships are advantageous for
practical roles. Advanced Apprenticeships help you
become more qualified whilst gaining employment
experience. Here are the Apprenticeship frameworks
relevant to the sector, all of these are NVQ level 3:
• ActiveLeisureandLearning• FacilitiesManagement• SportingExcellence
a LevelsA Levels can either lead to university or a Foundation
Degree, which are explained below, but which ones
are right for you depend on what role you want to do.
As there are so many varied careers in the industry,
from coaching to operations, no single subject is right
for everyone, but here are some which could set you
in the right direction:• Biology(Human)• LeisureStudies• SportandPhysicalEducation
Foundation DegreesA Foundation Degree is a higher education
qualification which combines academic study with
practical hands-on experience. Designed jointly by
universities, colleges and employers, they should give
you the right skills to be ready for employment.
They are university-level qualifications and are
equivalent to the first two years of an Honours
Degree. A typical full-time Foundation Degree
takes two years to complete, and are different from
honours degrees as they usually involve learning in
the workplace as well as at university or college. They
can be done in playwork and youth studies.
college coursesA college course can also be a great route into this
sector. To see which colleges have relevant courses in
your region check out www.opendoorsmedia.co.uk.
UseFUl lInkswww.skillsactive.com - The Sector Skills Council for this
sector.www.careers-in-sport.co.uk - Learn about different careers
in sport here.
www.careersbox.co.uk - Careers films on the web.
www.opendoorsmedia.co.uk - Our online careers resource.
CAse sTUDyIan aims high
Once a gang member at a very young age, Ian Perkins 21, knows only too well the tragedy of taking the wrong path in life and losing friends due to crime and unrest. Looking for his second chance in life and to prove wrong those people who once doubted him, Ian’s determination and will to succeed led him to Lifetime.
Enrolling into the Lifetime Fitness Academy and with the support of tutor Mark Pemberton, Ian successfully completed his Level 2 Fitness Instructor Apprenticeship; not only could Ian earn while he learned, but he was able to gain ‘on the job’ skills and a true understanding of the industry.
Iansays:“Ihaveturnedmylifearound,influencedpeopleand shown never to give up on anyone. In the space of just 20 months I have come from “just an apprentice” to becoming the youngest ever Health and Fitness Manager of the largest Fitness First club in Europe. I have received two awards from my employer on consecutive months, which has never been achieved by anyone in the company. I always aimed high from the very start and never gave up on that goal.”
A bright future awaits Ian; he now teaches ‘PT Business’ courses and has worked hard to establish himself in the fitness industry. “Eventually I want to have a say in how the industry is run. I feel that my passion behind health and fitnesscaninfluencechange;myambitionistoaimhigh!”
For more information please get in touchT: 0870 120 1207W: www.lifetimetraining.co.uk/looking-for-a-jobE: [email protected]
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27
careers insight
Derwentside Collegeoffers Apprenticeships in:� Accounting � Beauty Therapy� Business & Administration� Childcare � Customer Service� Electrical Installation � Engineering� Hairdressing � Health & Social Care� Hospitality & Catering � Housing� IT � Property Services� Retail � Sport� Team Leading &Management� Warehousing & Storage
“I was trained to the higheststandards required for theindustry. It’s great that youcan learn new skills,while working andgetting paid at thesame time”.
John RadfordEngineeringapprentice
In 2010-2011DerwentsideCollegetrained1,779apprentices
Derwentside College’s successrates for 2010-11 place it in thetop 10% of all colleges nationally.
The College’s success rates forApprenticeships are outstanding and
17% higher than the national rate.
We have job vacanciesavailable now!Please contact us to find out more:
Tel: (01207) 585973 www.derwentside.ac.ukFind us on
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mANUFACtUrINg SECtOrYou could even be making hi-tech
equipment and gadgets
£26,205 per year (average wage in the manufacturing sector)
it’s one of the sectors that can help the UK economy, so it’s the perfect time to get involved…
government and industry giants are trying to encourage
more females to get into science and
manufacturing!
this sector makes
everything from cars and tv’s
to clothing and shoes
Manufacturing makes up 25% of the UK’s economy
25%
(number of employers reporting hard to fill vacancies) skilled
employees are needed!
57%
there are 2.5 million people in the industry in
the UK!
2.5MIllIon
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careers insight
MAnUFACTUrInG joBsThere are many career paths in the sector. The type of work depends greatly on the area of manufacturing.
Here are some example entry-level positions, which could be as part of a variety of the above manufacturing areas:
•Assembler:Fitting components together to make a finished product. For example, fixing microchips into circuit boards. Salary starts at £13,000.
•Materialstechnician:Testing the behaviour of materials under different conditions to eliminate faults. Salary starts between £14,000 and £17,000 a year.
•Processoperative:Involved in the manufacturing process, from reporting machine faults to feeding raw materials into machines. Salary starts between £14,000 and £19,000 a year.
norTH eAsT FoCUs
The North East has always been the heart of the UK’s
manufacturing industry. From cars and clothes to glass
and paper, millions of goods are made here and shipped
around the world. In fact, our region is the only one in the
country that exports more than it imports – get into this
sector, and you can help keep the UK competitive in the
global market!
Fast Facts• Manufacturingmakesupfor12.5%oftheregion’s
workforce.
• Over163,000peopleworkinthissector.
• TheNorthEastaccountsfor10%oftheUK’sjobsin
defence manufacturing.
start learning!Want a course in the North East? Then turn to page 52 to
find out how to access your local 14-19 prospectus. It will
tell you who’s offering what course in your local area, or
you could visit www.opendoorsmedia.co.uk
Manufacturing is all about making things on a massive scale: cars, TVs, clothes, metal, planes, food, pharmaceuticals, fuel…it’s a very important industry. While lots of manufacturing companies have moved abroad, the UK still competes as the sixth largest manufacturing country in the world, employing 3 million people.
Herearesomeofthebiggestareas:
automotiveThis can be anything from individual vehicle components to entire working vehicles. The UK is home to Nissan’s manufacturing base, with the Sunderland plant producing almost one in every four cars made in the UK. Nissan is the largest volume passenger car manufacturer in the country and has been one of Europe’s most efficient car plants for the last 8 years.
DefenceThe defence industry is one of the most important clusters of high-tech manufacturers of military vehicles, equipment and components. Defence is big business and is one of the areas that UK companies are known for around the world. Defence manufacturing employs around 300,000 people in the UK, with an annual turnover of £35 billion!
chemical & processThis industry turns raw materials into useful high street and industry products. These processes are very scientific and include plastics, pharmaceuticals, food and drink, artificial fibres and other man-made synthetic products. Work in this industry can involve developing existing processes or creating new materials.
ElectronicsThe design and production of electronic systems and components, including: semi-conductors, communications technology, consumer electronics, computers and other IT equipment. The UK electronics industry is the fifth largest in the world in terms of production and a large amount of this is down to the specialities in advanced components and technologies.
MetalsThe production and distribution of a range of metals. This area can be broken down to the main areas of production, fabrication and recycling. With lots of new technology in metals production (to help the industry become more efficient and environmentally friendly) new skills are needed so young people like you are in demand.
building products & processThe production of building products, coatings, extractives, glass, printing and paper, and furniture. As this manufacturing sector covers such a range of products lots of different skills are needed, including: technicians, engineers, logistics operatives and scientists.
From the cars on the motorway to the clothes in your wardrobe, many of the things we rely on have been manufactured.
mANUFACtUrINgcareers insight
30
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UseFUl lInkswww.cogent-ssc.com - The Sector Skills Council for
chemicals, gas and plastics.
www.prospect4u.co.uk - Manufacturing careers website
from the Sector Skills Council.
www.semta.org.uk - The Sector Skills Council for Science,
Engineering and Manufacturing. There is a manufacturing
course finder on the site.
www.proskills.co.uk – The Sector Skills Council for the
process and manufacturing sector.
www.careersbox.co.uk - careers films on the web.
www.opendoorsmedia.co.uk - Our online careers resource.
GeT qUAlIFIeD There are lots of vocational routes into this sector...
apprenticeshipsApprenticeships cover a wide range of job roles in
manufacturing – you could be helping to make anything
from furniture and glass to cars and paper. You’ll get a
job with an employer and do half of your learning on the
job, and half in the classroom with a college or training
provider. Here are the Apprenticeship frameworks
relevant to the sector, all of these are NVQ level 2:
•BuildingProductsOccupations•CeramicsManufacturing•CoatingOccupations
•ExtractiveandMineralProcessingOperations
•Furniture,Furnishings&InteriorsManufacturingIndustry
•GlassIndustryOccupations•LaboratoryTechnicians
•MetalsProcessing•PaperandBoardManufacture
•PolymerProcessingandSignmaking
•Print&PrintedPackaging•ProcessTechnology
advanced apprenticeshipAdvanced Apprenticeships are equivalent to A Levels,
but like Apprenticeships are advantageous for practical
roles. Advanced Apprenticeships help you become more
qualified whilst gaining employment experience. Here are
the Apprenticeship frameworks relevant to the sector, all
of these are NVQ level 3:•BuildingProductsOccupations•CoatingOccupations
•ExtractiveandMineralProcessingOperations
•Furniture,Furnishings&InteriorsManufacturingIndustry
•GlassIndustryOccupations•LaboratoryTechnicians
•MetalsProcessing•PaperandBoardManufacture
•PolymerProcessingOperations•Print&PrintedPackaging•ProcessTechnology
a Levels A Levels can either lead to university or a Foundation
Degree, which are explained below. Most employers and
universities value practical and scientific subjects; these
demonstrate you would be able to develop skills relevant
to the industry. Here are some recommended A Level
subjects, which could set you in the right direction:
•Biology•Chemistry•Design&Technology
•Physics•Textiles
Foundation DegreesA Foundation Degree is a higher education qualification
which combines academic study with practical hands-
on experience. Designed jointly by universities, colleges
and employers, they should give you the right skills to be
ready for employment.
They are university-level qualifications and are equivalent
to the first two years of an Honours Degree. A typical
full-time Foundation Degree takes two years to complete,
and are different from Honours Degrees as they usually
involve learning in the workplace as well as at university
or college. They are available in a range of subjects, from
manufacturing technology to processing.
college coursesA college course can also be a great route into this
sector. To see which colleges have relevant courses in
your region check out www.opendoorsmedia.co.uk.
CAse sTUDyClare is Student of the Year
Quantum Pharmaceutical, based at Burnopfield, Tyne & Wear, currently have 6 apprentices from Derwentside College in their company headquarters. In fact, they are so pleased with the results that they have even put one apprentice, Clare Atkinson, forward for national and regional awards. As well as being recognised by her employer, Clare has also recently been announced as Derwentside College’s Student of the Year, which was an outstanding achievement.
“I decided that an apprenticeship was the best route to a career for me. I really like the mix between practical and academic learning. Since I started my apprenticeship I have learnt so much, both at work and college. The training I received fully-equipped me for working life and with the assistance of the College I gained employment. The beauty of being an apprentice is getting paid whilst learning new skills. I am looking forward to progressing and furthering my career with my current employer. Choosing an apprenticeship was the right choice!”
Joy Toner, Head of Human Resources at Quantum Pharmaceutical, said, “Managers across the business often comment upon how professional and friendly Clare is; her commitment is unsurpassed and she shows great potential. We are very proud of her”. In fact, Clare’s outstanding ability has already been officially recognised when she was a finalist for the HR Developing People Award last year.
Derwentside College’s Student of the Year 2011, is apprentice Clare Atkinson from Quantum Pharmaceutical Ltd.
This photograph shows Clare with her work colleagues.
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careers insight
How do I get to work in a theatre? What opportunitiesare available to me? What grades do I need?
How do I get to work in a theatre? What opportunities are available to me? What grades do I need?
All of these questions and more can be answered at www.getintotheatre.org,where you’ll find the latest training and job opportunities, advice from professionals already in the industry and loads more...
What are the best routes into the live music industry? Whatroles are there? Where can I find work experience opportunites?
All of these questions and more can be answered at www.getintolivemusic.org,where you’ll find advice from industry professionals, the opportunity to askthem questions, training & workshop events and loads more...
CrEAtIvE, DIgItAl & mEDIA SECtOr
size of the tv workforce50,100
Want to work with famous actors on a tv set?
people work in creative Media
in England
506,000
(percentage of female
employees in creative media
industries)
39%
You could chase down hot stories for a newspaper
£22,300 per year (average wage in the publishing industry)
if you’re a creative person,
there are so many exciting career paths before you…
Lots of self-employed or freelance workers in this sector
20% 12%of animation
workforceof publishing
workforce
How do I get to work in a theatre? What opportunitiesare available to me? What grades do I need?
How do I get to work in a theatre? What opportunities are available to me? What grades do I need?
All of these questions and more can be answered at www.getintotheatre.org,where you’ll find the latest training and job opportunities, advice from professionals already in the industry and loads more...
What are the best routes into the live music industry? Whatroles are there? Where can I find work experience opportunites?
All of these questions and more can be answered at www.getintolivemusic.org,where you’ll find advice from industry professionals, the opportunity to askthem questions, training & workshop events and loads more...
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33
careers insight
From fashion and film to design and new media, it’s all about the creative buzz in this exciting, fast-paced industry. vocational learning is a great way to get your foot in the door!
UseFUl lInkscourses.skillset.org – Great place to search for media courses.
www.skillset.org – The sector skills council for creative, digital
and media.www.ccskills.org.uk – Creative and Cultural Skills.
www.bbc.co.uk/workexperience – work experience
placements at the BBC.www.careersbox.co.uk - Careers films on the web.
www.opendoorsmedia.co.uk - Our online careers resource.
graphic designWe live in a world of visual messages: websites, billboards, magazines, signs, packaging, etc. A graphic designer uses type (lettering) and images to get information across and make an impact. The wide use of graphic design means you could be working on any variety of projects.Earnings: Salaries start anywhere between £13,000 and £18,000 a year.
Film & tvWe all know who the actors are, but what about the hundreds of names that scroll by during the end credits? They all perform technical roles that equal a great film: production assistants, camera operators, set designers, lighting technicians, directors, special effects people, etc. This is one part of the sector where there are similar levels of male and female employees.Earnings: Salaries start quite low (£12,000 a year), but can build up with experience and hard work.
performing artsIt takes years of practice, talent, hard work (and luck) to be a performer, but there are plenty of supporting roles on offer. You could help light the productions, dress the actors in wardrobe or man the ticket booth – all without the risk of stage fright!Earnings: Salaries are between £12,000 and £16,000 a year.
interactive mediaInteractive media or ‘new media’ covers any digital product that responds to the user’s action by presenting pop-ups, text, video and sound. Facebook is a perfect example – others include iPhone apps, viral ads and dynamic websites. It’s all things digital, and it’s a fast-paced industry where technology pushes forward each day.Earnings: As creative and IT-type role, salaries are quite high for the industry – you could make between £16,000 and £20,000 a year.
CrEAtIvE, DIgItAl& mEDIA
Forget the starving artist. If you’re a creative person, there are many ways to have a successful career. This industry covers things that play a big role in our everyday lives, from the television we watch to the websites we click on. Because it’s such an exciting sector, competition for jobs can be high so work experience and on-the-job training is highly recommended.
Herearesomeofthebiggestareaswithinthissector:
computer gamesIt takes a team of creative types to produce something like Call of Duty – level designers who map out the game, graphic designers who imagine what it all looks like, and games testers to make sure there’s no glitches. There are just under 7,000 people working in this sector.Earnings: Salaries start between £15,000 and £19,000 a year.
FashionThis stylish industry needs fashion designers to dream up the next hot look, pattern cutters to turn the designs into real clothes, buyers to stock shops with the best trends, managers to make sure everything runs to budget, plus many more hard-working people.Earnings: Starting around £12,000-£15,000.
publishingWithout this industry, the media you’re reading wouldn’t exist. From journalists looking for the big story to book editors crafting an author’s manuscript into a bestseller, this is an industry for people who love the written word. Many publishing companies are small and specialised, focusing on a particular niche type of publishing.Earnings: Starting between £15,000 & £20,000 a year.
animationIt’s more than just cartoons – films like Toy Story proved just how profitable animation can be. In addition to films, you’ll find animated content on TV, in films, adverts, website and computer and video games. Earnings: Between £16,000 and £20,000.
careers insight
34
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norTH eAsT FoCUsWhile most creative jobs are in London, our region has many opportunities too. In particular, digital and new media are growing industries in the North East. All in, our regional sector turns over roughly £2.7bn a year.
Fast facts:• Employsaround11,500people.•Highestemployersectorsarepublishingandinteractivemedia.• 14%oftheworkforcearefreelancers.
start learning!Want to find a course in the North East? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what course in your local area, or you could visit www.opendoorsmedia.co.uk
GeT qUAlIFIeD!There are plenty of vocational & academic courses in this sector...
apprenticeshipsThe creative Apprenticeship is a way to get your foot in the door
of this exciting industry. You’ll get a job with an employer and do
half of your learning on the job, and half in the classroom with a
college or training provider. The work experience will give you a
real advantage over other candidates. Here are the Apprenticeship
frameworks relevant to the sector, all of these are NVQ level 2:
•Creative•Design•FashionandTextiles
•Freelance(MusicPractitioner)•GamesTesting
advanced apprenticeshipsAdvanced Apprenticeships are equivalent to A Levels, but like
Apprenticeships are advantageous for practical roles. Advanced
Apprenticeships help you become more qualified whilst gaining
employment experience. Here are the Apprenticeship frameworks
relevant to the sector, all of these are NVQ level 3:
•Creative•CreativeandDigitalMedia•Design
•FashionandTextiles•Freelance(MusicPractitioner)
•PhotoImagingforStaffPhotographers
a Levels A Levels can either lead to university or a Foundation Degree,
which are explained below. Most employers and universities
will value subjects that demonstrate you have solid base level
knowledge and would be able to develop skills relevant to the
industry. Here are some recommended A Level subjects, which
could set you in the right direction:•ArtandDesign•Dance•DramaandTheatreStudies
•FineArt•GraphicDesign•HistoryofArt•MediaStudies
•Music/MusicTechnology•PerformanceStudies
•PerformingArts•Photography•3DDesign
Foundation DegreesA Foundation Degree is a higher education qualification which
combines academic study with practical hands-on experience.
Designed jointly by universities, colleges and employers, they should
give you the right skills to be ready for employment.
They are university-level qualifications and are equivalent to the
first two years of an honours degree. A typical full-time Foundation
Degree takes two years to complete, and are different from Honours
Degrees as they usually involve learning in the workplace as well
as at university or college. They are available in a range of subjects,
such as creative writing or animation.
college coursesA college course can also be a great route into this sector. To see
which colleges have relevant courses in your region check out
www.opendoorsmedia.co.uk.
CAse sTUDyMohammed Rahman (Mo’) “The best way to learn is to learn from others.”
Howdidyouhearaboutapprenticeships?I joined The National Skills Academy first through the Future Jobs Fund (FJF) scheme. Whilst I was working there, Paul Marijectic, Head of Apprenticeships, introduced me to the world of apprenticeships. I immediately took up Business & Administration Level 2, which I completed in August 2011. After gaining this experience, I took on a Creative Apprenticeship in Community Arts Management level 3.
What did you do before becoming an apprentice?Before becoming an apprentice I was working with The Skills Academy on a 6 month FJF contract as mentioned. Before this I was looking for work whilst on Job Seekers Allowance for over 6 months. I was determined to find paid work, so it was a bonus to find such an interesting arts organisation
What has been your best experience so far?I’ve enjoyed the practical work I do for my apprenticeship – attending industry events and getting involved with a variety of areas of work in different teams. It’s all been very interesting. It’s taught me new ways of working, so I can be more efficient, and it keeps me active in my role at the organisation.
Why do you think apprenticeships are good?You get to work and also study at the same time. That’s basically getting the best of both worlds. It’s also a good way of gaining experience at work. Instead of joining the job market without any experience, you go in there with an advantage.
Would you recommend apprenticeships to other people? I would definitely recommend it. An apprenticeship opens many doors for people. As I always tell myself, ‘The best way to learn is to learn from others’.
For more information visit www.nsa-ccskills.co.uk
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careers insight
NORTH EAST LTD
Call your local ITEC centre now or apply on-line
0191 490 4670 | 01325 320052 | 01642 232550
www.itecne.co.uk
Business & Administration Communication Technology Customer Service IT Practitioner/Professional IT User Sales Supporting Teaching & Learning in Schools Team Leading & Management
ITEC’s Apprentices learn on the job, building up knowledge and real skills, gaining qualifications such as NVQ’s and other nationally recognised qualifications proving their true ability in the workplace. Employers really do recognise and value their apprentices.
Start Learning & Earning
NVQ Levels2, 3 & 4
ITEC NE Ad Dec10 v3.indd 1 22/12/2010 13:35
Designing websites
organising holidays
Making big
money deals
Travelling around the
world
repairing sports cars
leading outdoor
expeditions
Helping to cure life threatening
diseases
Cooking five-star meals
Fitting shop frontsrenovating
old houses
Caring for
animalsworking behind
the scenes in TV
saving the
planet
ImAgINE A CArEEr...
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careers insight
YOUr CArEEr, YOUr CHOICEWondering what other careers are out there?here are some of the other sectors in your region...
armed Forces Britain’s armed forces – the Army, Royal Navy, RAF and MoD – all invest a lot in their personnel to give them an education that’s relevant in the civilian world as well as in the services. They all offer Apprenticeships so recruits can earn nationally recognised trade qualifications alongside their regular training. For example, a cook for the Royal Navy could also complete a chef Apprenticeship. Each organisation offers different schemes, so visit their websites for more details.
Salary: Starting around £13,400 the first year, with excellent benefits and progression. Qualifications:The armed forces offer Apprenticeships in many areas, including Engineering, Fitting, Maintenance, Cookery, IT, Admin, Marine Engineering and more.
business & Finance This sector is about money – saving it, borrowing it, managing it and most of all, making lots more of it. It’s the UK’s most global industry and covers a wide range of services and products that everyone uses like bank accounts, mortgages, pensions, credit cards and insurance. The perk of working with money is that salaries tend to be higher than average.
Job roles: Accounts assistant, payroll assistant, admin assistant, bank cashier, trainee accountant. Salary: Starting between £13,000 and £20,000. Qualifications:Apprenticeships in Business & Admin and Financial Services; A-level Traineeships; Foundation Degrees.
customer service & adminAny business that wants to be successful has to make its customers happy. From helping a shopper find the right size at Topshop to answering customer queries at a BT call centre, customer service jobs come in all shapes and sizes. Another thing businesses can’t function without is effective admin. Administrators are responsible for running the daily operations of the office. They answer the phone, input data, type up letters and anything else that needs to be done. Since administration and customer service are needed in most organisations, you could work across many different sectors.
Job roles: Admin assistant, office junior, personal assistant, customer service representative.Salary: Starting anywhere between £13,000 and £18,000 per year.
Qualifications:Apprenticeships in Customer Service and Business & Admin; Foundation Degree in Customer Service Management.
Energy & renewablesThis essential sector deals with the utilities we rely on: water, electricity and gas. It also covers waste management and alternative sources of power like nuclear energy, wind power and solar energy. Careers in this sector cover the distribution and supply of gas; the generation and transmission of electricity; the collection and purification of water; the treatment of sewage; and nuclear fuel processing. Apprenticeships are a recognised route into this industry and offer excellent career progression.
Job roles: Gas network engineer, gas service technician, wastewater plant worker, process operator, decommissioning operative. Salary: Starting anywhere between £12,000 and £20,000 a year. Qualifications:Apprenticeships in Gas, Nuclear and Utilities; Foundation Degrees, including Power Distribution.
careers insight
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EngineeringAt the heart of every technological advance is an engineer. Chemical engineers create new fuels to keep vehicles moving; civil engineers design our railways and roads; and aerospace engineers design the most modern aircraft. Engineers use problem solving, creativity and imagination to come up with answers to problems. The main challenge is doing more with less. How can they make something more cheaply, quickly and effectively than ever before? Engineering is one of the most varied sectors out there, with specialist areas like chemical, mechanical, electrical, aerospace, marine and defence.
Job roles: Maintenance fitter, welder, mechanical engineering technician.Salary: Starting anywhere between £15,000 and £18,000 per year.Qualifications: Apprenticeships in Engineering; Foundation Degrees.
Food & Drink Food and drink is one of the largest industries in the UK – in fact, it even helped pull the country out of the recession. This sector is about taking what’s grown by farmers and transforming it into our favourite foods and beverages. It takes a lot of people working together to make this happen, which means loads of career paths on offer. You could be processing ingredients, fixing machinesontheproductionfloor,processing meat, baking cakes or testing quality.
Job roles: Production operative, bottling operative, baker, warehouse worker. Salary: Starting between £11,000 and £17,000 a year.
Qualifications:Food Manufacture Apprenticeships; Foundation Degree in Food & Drink Management.
health & social care If you’ve got a big heart and want to work with people, then a career in Health and Social Care could be for you. This sector is about helping people live healthy, full lives. Health care covers careers in medicine (nurses, physiotherapists, dental nurses, etc) while social care is about supporting people with special needs. Most people in this sector work for the NHS while the rest are employed by private practices. Because healthcare is an essential part of our society, there’ll always be jobs on offer for qualified people. In fact, this is one sector that continues to thrive during recessions.
Job roles: Care assistant, nursing assistant, dental nurse, porter. Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships and Foundation degrees in Health and Social Care.
hair & beauty This industry is all about helping people look good and feel better about themselves. It’s a booming sector that makes billions each year. There are many different paths within this sector – hairdressing, nail services, beauty therapy, spa therapy – and all of them require common skills: creativity, the ability to work on your feet for long hours, good hand-eye co-ordination and up-to-date knowledge of what’s in (and what’s out). Job roles: Hairdresser, spa therapist, beauty therapist, aromatherapist
Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships from Hairdressing to Beauty Therapy; Foundation Degree in Salon Management.
it & telecoms From mobile phones and satellite TV to broadband and fibre optics, IT & Telecoms are a major part of life – it helps us keep in touch with our friends, stay entertained, conduct business and more. The IT side of things is all about computers and information systems – designing them, developing them, making them, selling them and installing them. Telecoms is a broad term for any technology that transmits information, like phone lines, broadband, TV, mobile phones and satellites. This industry includes internet suppliers, mobile phone companies and the big companies like BT and SKY.
Job roles: IT trainer, helpdesk assistant, telecoms technician, customer service representative. Salary: Starting £16,000 - £20,000 for IT and £12,000 - £15,000 for Telecoms. Qualifications: IT Apprenticeships and Foundation Degrees.
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careers insight
North Tyneside Council Work Based Learning
Our apprenticeship programmes ensure that your workforce has the practical skills and qualifications your organisation needs to
succeed. We have a team of highly qualified and experienced tutors able to deliver the very best learning experience in a number of vocational areas. Our learning centres have a relaxed and friendly atmosphere with excellent facilities and workshops.
We believe that ‘Every Learner Matters’ and will ensure our apprentices are supported to allow them to reach their full potential. We also provide a friendly, welcoming and safe learning environment were all of our learners will be respected and valued.
North Tyneside Council in partnership with Constructing Communities offers employed and sponsored apprenticeship opportunities, specialising in:• Business and Administration• Customer Service• Construction – Wood, Brick and Fitted Interiors (Kitchens and Bathrooms)• Childcare• Health and Social Care.
Apprenticeships provide you with the opportunity to:• Earn while you learn, with a minimum wage of £95.00 per week• Achieve a National Vocational Qualification• Train in the workplace, building up knowledge• Work with North Tyneside Council and / or other local employers
All vacancies are advertised on the National Apprenticeship Vacancy Matching Service, website address www.apprenticeships.org.ukor for further information please e-mail [email protected]
Construction Communities Ad v2.indd 1 05/09/2011 10:45
sTArT leArnInGWant to find a course in one of these sectors? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you who’s offering what in your local area.
Motor vehicles This sector deals with all aspects of cars, vans and motorcycles – selling them, fixing them, servicing them and even rescuing stranded drivers. There are lots of career paths on offer, from technical to customer service based roles; maintenance and repair; sales; body and paint operations; roadside assistance; and fitting and selling motor vehicle parts.
Job roles: Maintenance and repair technician, sales assistant, fast-fit technician, body repair technician.Salary: Starting between£13,000 and £18,000 per year.Qualifications:Apprenticeships in Motor Vehicles; Engineering Foundation Degrees (Automotive specific).
public services In this sector, your work could help other people and improve your local community. Public services are an essential part of our society – education, housing, the police, and the fire service are all services that the government provides for its citizens (that’s you and us). In this sector, you could help organise a community arts programme, work for a housing association or support a teacher in the classroom. Your local council is a large employer in this sector. Contact them directly for job vacancies.
Job roles: Classroom assistant, nursery nurse, admin assistant, youth support worker. Salary: Starting between £13,000 and £16,000 a year. Qualifications: Apprenticeships and Foundation Degrees in Public Services.
retailRetail is about the sale of products and services to consumers (that’s people like you walking around the shops). It covers high street shops, supermarkets, independent shops, large national chains and more. It’s also one of the most fun and young industries out there, with more than one third of the workforce under 25 years old. Whether your strengths are creativity or organisation, there’s a role for you in Retail. The main areas are: store operations, buying, visual merchandising, and management.
Job roles: Sales assistant, visual merchandiser, team leader, buyer.Salary: Starting between £12,000 and £18,000 per year.Qualifications: Apprenticeships and Foundation Degrees in Retailing, Employer sponsored traineeships.
transport & Logistics This sector deals with all sorts of vehicles and their different purposes – the cars and motorcycles we drive, the lorries that transport goods, the trains and buses that travel across the country, even the aeroplanes that arrive and depart from our airports. All of these vehicles
require skilled mechanics to keep them running, drivers to operate them safely, and organised people behind the scenes keeping everything to schedule. Many jobs involve manual and mechanical skills, however many roles deal with the public, so people skills are important too.
Job roles: Vehicle technician, bodywork repairer, rail engineering technician, lorry driver, baggage handler. Salary: Starting between £12,000 and £17,000 a year. Qualifications: Apprenticeships and Foundation Degrees.
travel & hospitality This sector helps people enjoy themselves during their free time and holidays. People working in this industry arrange our holidays, cook for us in restaurants, serve drinks at the bar, pamper us in salons, and more. It’s a buzzing, exciting sector with many opportunities to work in the UK and abroad. You could be a chef, a spa therapist or even a member of air cabin crew! While working hours often take place when other people are enjoying themselves (evenings and weekends), many prefer escaping the typical 9-5 lifestyle.
Job roles: Travel agent, waiter, trainee chef, air cabin crewmember. Salary: Starting between £11,000 and £16,000 a year. Qualifications: Travel Services and Hospitality & Catering Apprenticeships; Foundation Degrees in Hospitality Management.
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careers insight
Vane Terrace Darlington Co. Durham DL3 7AU t: 01325 461315 f: 01325 361705e: [email protected] w: www.qeliz.ac.ukFacebook: facebook.com/qesfc
Ofsted: “outstanding in all aspects of provision”
50 A Level subjects
99% A Level pass rate
51% A Level high grade rate (A* - B)
172 A* grades at A Level
155 Students attained 2 or more A*/A grades at A Level
70 A Level Extended Projects; 31 were awarded A*, 19 awarded Grade A
700 Students progressed to over 80 different Universities in the UK and abroad; 8 students won places at Oxford and Cambridge
48 Enrichment activities / subjects including 17 teams in 8 different sports
The College actively promotes equality of opportunity and values diversity
Now taking applications for entry September 2012
...AND SO mUCH mOrE!
SpOtlIgHt ON tHENOrtH EASt
international companies like Nissan are investing heavily in the North East
home to national employers like Orange
and the Nhs
More than 2.5 million people call the North East homehome to top colleges
and training providers
percentage of jobs accounted for by the
tourism sector
10%
Leading the way in low carbon technology
the North East attracts 8.5 million visitors each year
8.5 millionproportion of all
UK biotechnology companies based in
the North East
1/3
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Useful stuff
Northumberland
Keycollege:Northumberland College.
There are plenty of job opportunities in Northumberland, particularly
within green low carbon technology, pharmaceuticals and
engineering. The New and Renewable Energy Centre in Blyth is vital
in the development of new technologies, and places like Berwick-
upon-Tweed are investing heavily in sustainable living and energy.
These developments have attracted lots of international businesses.
Northumberland is largely rural and unspoiled so Tourism is
huge here too! Northumberland is famous for its ancient castles,
Hadrian’s Wall, gorgeous coastlines and picturesque market towns.
Thousands of tourists visit every year, which is why the leisure &
tourism industry is booming.
Keyplaces:Berwick-upon-Tweed, Morpeth, Hexham, Blyth
Keyemployers: Covance, Northumberland County Council
14-19 prospectus: www.my-steps.co.uk
take a look at some of the major opportunities in the North East
YOUr rEgION
County Durham
Northumberland
Tees Valley
Tyneside
Sunderland
Newcastle and Gateshead
County DurhamKeycolleges: Bishop Auckland College, Darlington
College, Derwentside College, East Durham College,
New College Durham, Queen Elizabeth Sixth Form
College.Keyuniversity:Durham University.
Like the other parts of the North East, Leisure & Tourism
plays a big part of Durham’s local economy. The cathedral
city of Durham is home to the backdrop for much of the
Harry Potter films, a stunning cliff-top castle and one of
the UK’s oldest and most prestigious universities. It’s no
wondervisitorsflockinthereeachyear.The wider area of County Durham has a world-
class Science, engineering and technology sector.
Some of the most exciting leading edge technologies
in the world are under development in Durham across
fields such as nanotechnology, microelectronics and
stem cell research. The North East Technology Park
in Sedgefield was recently awarded £10 million to
develop new facilities!
Keyplaces: Durham, Darlington, Bishop Auckland
Keyemployers: Durham County Council, NHS,
Durham University, GlaxoSmithKline14-19 prospectus: www.help4teens.co.uk/
welCoMe To THe norTH eAsT
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TynesideKeycolleges: South Tyneside College, Tyne
Metropolitan College.
North Tyneside has one of the fastest growing
business scenes in the North East. Tesco’s banking
division are setting up a new contact centre in the
area and there has been lots of investment from North
Tyneside Council. The area is home to the UK’s largest
office park, which houses big names like Proctor &
Gamble, Newcastle Building Society, and Orange.
South Tyneside has some of the most beautiful
beaches in England and as with many other coastal
areas the importance of renewable energies and
technologies is on the rise, with companies like
McNulty Offshore being awarded major wind farm
contracts. ~More traditional industries of engineering,
manufacturing, ship-repair and offshore services are
all vital here too.
Keyemployers:Procter & Gamble, Orange,
Newcastle Building Society
14-19 prospectuses: www.get-it-sorted.org.uk,
www.ST19.net
Newcastle and GatesheadKeycolleges:Gateshead College, Newcastle College.Keyuniversities: Newcastle University, Northumbria University.
Newcastle & Gateshead are world leaders in further and higher education, home to both Gateshead College and Newcastle College. There are also around 37,000 full-time students living in the city, studying at either Newcastle or Northumbria University and many of these graduates stay in the local area after their degrees. These educational institutions and buildings like the Life Centre in Newcastle give the reputation of a science city.Newcastle & Gateshead is an important business centre and cultural centre of the North East, partly as more people live here than anywhere else in the region. Newcastle & Gateshead has a vibrant nightlife, shopping, culture and high profile sporting events like the Great North Run. This nightlife, and the stunning quayside area with its amazing riverside view, also ensures there are plenty of visitors too, with tourists contributing £1.2 billion to the local economy.Keyemployers:The Sage Group, Newcastle City Council14-19 prospectuses: www.newcastleroutes.co.uk, www.gatesheadprospectus.co.uk
SunderlandKeycollege:City of Sunderland College.Keyuniversity: University of Sunderland.
Sunderland has plenty of career opportunities at the forefront of the creative,digital & media sector. The city is fast becoming a digital centre of excellence with organisations like Codeworks and Sunderland Software City, which has been a huge success in attracting foreign investment and local graduates.
There are career opportunities in the automotive and manufacturing sectors too. Sunderland is home to Nissan’s UK operations, Europe’s most efficient car plant. Sunderland is a hub of research and development in the car industry with the electronic Nissan LEAF being produced here. However innovation does not stop here, a planning application to build England’s tallest bridge over the River Wear has been approved by the city council.
14-19 prospectus: www.sun1419.net
Tees ValleyKeycolleges: Cleveland College of Art & Design,
Hartlepool College, Hartlepool Sixth Form College,
Middlesbrough College, Redcar & Cleveland College,
Stockton & Riverside College. Keyuniversity:Teesside University.
Tees Valley is a hub for chemical manufacturing and
the energy & renewables sectors. Like many areas
in the North East there is a commitment here to
developing renewable energies, using the natural
advantage of the coast and new technologies.
Tees Valley is home to more than half of the UK’s
petrochemical industry with a vast complex of
chemical companies near Middlesbrough.
There has been a creative renaissance in the Tees
Valley area. The Digital City initiative, which has been
developed with Teeside University aims to transfer
academic knowledge of the creative, digital & media
sector into real jobs for people like you!
KeyPlaces: Darlington, Hartlepool, Middlesbrough,
Redcar & Cleveland, Stockton-on-Tees
Key employers: Barclaycall, British Energy,
Santander, PD Ports14-19 prospectuses: www.campusstockton.
org, www.rc.futures4me.co.ukwww.next4me.co.uk, www.pools1419.net
DID yoU know…?Research predicts that there will be more jobs available
in the North East that will require higher skill levels, which
makes it important for young people to have the right
skills and qualifications. There are loads of apprenticeship
opportunities here and training in the region is a priority for
businesses and employers!Tees Valley
www.opendoorsmedia.co.uk
45
Useful stuff
Construction · Horticulture · Business & Administration Customer Service · Employability Skills · Work Tasters
Personal & Social Development · Functional Skills
Learn New Skills · Gain Qualifications · Develop Life Skills Get a Challenging Career · Earn Money · Reach Your Goals
S&D Training Ad NE.indd 1 02/09/2011 11:36
Construction · Horticulture · Business & Administration Customer Service · Employability Skills · Work Tasters
Personal & Social Development · Functional Skills
Learn New Skills · Gain Qualifications · Develop Life Skills Get a Challenging Career · Earn Money · Reach Your Goals
S&D Training Ad NE.indd 1 02/09/2011 11:36
IN tHE NOrtH EASt
Fastest growing creative sector in the country
Leading the way in low-carbon technologythere are 5 renowned universities in the North East
World leader in cutting
edge technology
58% of the UK’s
petrochemical sector
is in tees valley
science parks such as Knowledge campus and Netpark are supporting this high-tech industry growth
Employers invest more in training than any other region
1 in 10 in the North
East’s workforce are
in the retail sector
the North East is leading the way in science and technology, but there’s much more than that going on...
0 5 10 15 20
Other service activities
Arts, entertainment and recreation
Human health and social work activities
Education
Public administration and defence
Administrative and support service activities
Professional, scientific and technical activities
Real estate activities
Financial and insurance activities
Information and communication
Accommodation and food service activities
Transportation and storage
Wholesale and retail trade; repair of vehicles
Construction
Water supply; sewerage, waste management
Electricity, gas, steam and air conditioning
Manufacturing
Mining and quarrying
Agriculture, forestry and fishing
% OF NORTH EAST WORKFORCE IN EACH INDUSTRY
www.opendoorsmedia.co.uk
47
Useful stuff
WELBECK DEFENCE SIXTH FORM COLLEGE
WHERE LEARNINGMEETS ADVENTURE.
AND ENGINEERSMEET THEIR FUTURE.
WELBECK DEFENCE SIXTH FORM COLLEGE
WHERE LEARNINGMEETS ADVENTURE.
AND ENGINEERSMEET THEIR FUTURE.
Have you ever thought about
starting an Apprenticeship?
You earn while you learn, gain
a variety of skills and work
towards nationally recognised
qualifications that enable you to
progress in your chosen career.
You’ll be in good company;
there are over a half a million
apprentices working in England.
This year the fifth annual National
Apprenticeship Week takes place
from 6-10 February and celebrates
apprentices across the country.It is
an excellent opportunity to find out
more about Apprenticeships, so
if you’re considering your future
options and career path then why not
go along to a careers event or open
day? At apprenticeships.org.uk
you can find out what’s taking place
near you.
The website also gives you the
opportunity to search and apply
for Apprenticeship vacancies.
At any one time there are
thousands of jobs available in a
variety of industry sectors across
England. You can apply for as
many as you like.
Apprenticeships are increasingly
recognised as the gold standard
for work-based learning. There are
more than 200 different types of
Apprenticeships suitable for over
1,200 job roles, in a range of
industry sectors, from engineering
to financial advice, veterinary
nursing to accountancy.
Career progression is excellent for
apprentices, and over the course
of their careers, those with an
Apprenticeship earn, on average,
£100,000 more than those without.
Some Apprenticeships already
attract UCAS points or allow you to
study for a Technical Certificate.
Once the Apprenticeship has
finished there’s the opportunity to
carry on working, maybe get
promoted or go on to higher
education in a college or university.
What types of
Apprenticeship are there?
An Apprenticeship includes a work-based
learning qualification, functional skills, a
knowledge-based qualification and in some
cases a technical certificate.
• Intermediate Level Apprenticeship (level 2)
• Advanced Level Apprenticeship (level 3)
• Higher Apprenticeship (level 4 or above)
Key Benefits:• earn a salary
• get paid holidays
• receive training
• gain qualifications
• learn job-specific skills
Climb the Career Ladder
with an Apprenticeship
apprenticeships.org.ukNational Apprenticeship Week6 - 10 February 2012
Higher Apprentice Lorireceives a Double AccoladeOne of Proctor Gamble’s talented apprentices, 20 year old accounting apprentice Lori Douglass, has been awarded North East Higher Apprentice of the Year and was Highly Commended at the National Apprenticeship Awards.Lori, from Cramlington in Northumberland, is on the third year of the P&G Apprenticeship programme. She impressed the judging panel with her positive
attitude and commitment to excellence – continually going above and beyond
expectations to deliver innovative solutions and tangible benefits to the business. Lori also stood out for her willingness to share her expertise by developing and coaching others and promoting the Apprenticeship route to local schools and the wider community. Consumer goods company P&G (Procter &Gamble) – which has three North East sites at Cobalt Park, Seaton Delaval and Longbenton – was also named as the North East “Macro Employer of the Year”. P&G’s innovative three year apprenticeship programme – in partnership with Kaplan Financial - combines a full-time role in the finance and accounting department with part-time study for a professional qualification with the Association of Accounting Technicians (AAT) and an optional Degree in Accounting & Controls.Lori is delighted by her success and added: “I have enjoyed every minute of my Apprenticeship with P&G. As well as an exciting career with excellent progression opportunities, I have gained confidence and a wealth ofinvaluable experience and training.” For more inspirational stories like Lori’s go to apprenticeships.org.uk
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Apprencticeship-DPS-LoriDouglas.pdf 1 07/12/2011 10:24
Have you ever thought about
starting an Apprenticeship?
You earn while you learn, gain
a variety of skills and work
towards nationally recognised
qualifications that enable you to
progress in your chosen career.
You’ll be in good company;
there are over a half a million
apprentices working in England.
This year the fifth annual National
Apprenticeship Week takes place
from 6-10 February and celebrates
apprentices across the country.It is
an excellent opportunity to find out
more about Apprenticeships, so
if you’re considering your future
options and career path then why not
go along to a careers event or open
day? At apprenticeships.org.uk
you can find out what’s taking place
near you.
The website also gives you the
opportunity to search and apply
for Apprenticeship vacancies.
At any one time there are
thousands of jobs available in a
variety of industry sectors across
England. You can apply for as
many as you like.
Apprenticeships are increasingly
recognised as the gold standard
for work-based learning. There are
more than 200 different types of
Apprenticeships suitable for over
1,200 job roles, in a range of
industry sectors, from engineering
to financial advice, veterinary
nursing to accountancy.
Career progression is excellent for
apprentices, and over the course
of their careers, those with an
Apprenticeship earn, on average,
£100,000 more than those without.
Some Apprenticeships already
attract UCAS points or allow you to
study for a Technical Certificate.
Once the Apprenticeship has
finished there’s the opportunity to
carry on working, maybe get
promoted or go on to higher
education in a college or university.
What types of
Apprenticeship are there?
An Apprenticeship includes a work-based
learning qualification, functional skills, a
knowledge-based qualification and in some
cases a technical certificate.
• Intermediate Level Apprenticeship (level 2)
• Advanced Level Apprenticeship (level 3)
• Higher Apprenticeship (level 4 or above)
Key Benefits:• earn a salary
• get paid holidays
• receive training
• gain qualifications
• learn job-specific skills
Climb the Career Ladder
with an Apprenticeship
apprenticeships.org.ukNational Apprenticeship Week6 - 10 February 2012
Higher Apprentice Lorireceives a Double AccoladeOne of Proctor Gamble’s talented apprentices, 20 year old accounting apprentice Lori Douglass, has been awarded North East Higher Apprentice of the Year and was Highly Commended at the National Apprenticeship Awards.Lori, from Cramlington in Northumberland, is on the third year of the P&G Apprenticeship programme. She impressed the judging panel with her positive
attitude and commitment to excellence – continually going above and beyond
expectations to deliver innovative solutions and tangible benefits to the business. Lori also stood out for her willingness to share her expertise by developing and coaching others and promoting the Apprenticeship route to local schools and the wider community. Consumer goods company P&G (Procter &Gamble) – which has three North East sites at Cobalt Park, Seaton Delaval and Longbenton – was also named as the North East “Macro Employer of the Year”. P&G’s innovative three year apprenticeship programme – in partnership with Kaplan Financial - combines a full-time role in the finance and accounting department with part-time study for a professional qualification with the Association of Accounting Technicians (AAT) and an optional Degree in Accounting & Controls.Lori is delighted by her success and added: “I have enjoyed every minute of my Apprenticeship with P&G. As well as an exciting career with excellent progression opportunities, I have gained confidence and a wealth ofinvaluable experience and training.” For more inspirational stories like Lori’s go to apprenticeships.org.uk
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Apprencticeship-DPS-LoriDouglas.pdf 1 07/12/2011 10:24
mAjOr COllEgES
NEwCAStlE & gAtESHEAD
GatesheadCollegewww.gateshead.ac.uk0191 490 0300
Newcastle Collegewww.ncl-coll.ac.uk0191 200 4000
tYNESIDE
South Tyneside Collegewww.stc.ac.uk0191 427 3500
Tyne Metropolitan Collegewww.tynemet.ac.uk 0191 229 5000
SUNDErlAND
City of Sunderland Collegewww.citysun.ac.uk0800 092 6506
COUNtY DUrHAm
Bishop Auckland Collegewww.bacoll.ac.uk/0800 092 6506
Darlington Collegewww.darlington.ac.uk01325 503050
Derwentside Collegewww.derwentside.ac.uk/01207 585900
East Durham Collegewww.eastdurham.ac.uk/0191 518 2000
New College Durhamwww.newcollegedurham.ac.uk0191 375 4000
ONlINE 14-19 prOSpECtUSES
County Durhamwww.help4teens.co.uk
Darlingtonwww.futures4meindarlington.com
Gatesheadwww.gatesheadprospectus.co.uk
Hartlepoolwww.pools1419.net
Middlesbroughwww.next4me.co.uk
Newcastle upon Tynewww.newcastleroutes.co.uk
North Tynesidewww.get-it-sorted.org.uk
Northumberlandwww.my-steps.co.uk
Redcar and Clevelandrc.futures4me.co.uk
South Tynesidewww.ST19.net
Stockton-on-Teeswww.campusstockton.org
Sunderlandwww.sun1419.net
USEFUl lINKSDIrECtOrY
Useful stuff
52
www.opendoorsmedia.co.uk
Middlesbrough Councilwww.middlesbrough.gov.uk
Newcastle City Councilwww.newcastle.gov.uk
North Tyneside Councilwww.northtyneside.gov.uk
Northumberland County Councilwww.northumberland.gov.uk
Redcar&ClevelandBoroughCouncilwww.redcar-cleveland.gov.uk
South Tyneside Councilwww.southtyneside.info
Stockton-on-Tees Borough Councilwww.stockton.gov.uk
Sunderland City Councilwww.sunderland.gov.uk
OtHEr USEFUl SItES
Careers Advicewww.careersadvice.direct.gov.uk
Careers Boxwww.careersbox.co.uk/
Jobcentre Pluswww.jobcentreplus.gov.uk/
National Apprenticeship Servicewww.apprenticeships.org.uk/
Skillwww.skill.org.uk/
Work Experiencewww.work-experience.org
tEES vAllEY
Askham Bryanwww.askham-bryan.ac.uk01287 633870
ClevelandCollegeofArt&Designwww.ccad.ac.uk01642 288000
HartlepoolCollegewww.hartlepoolfe.ac.uk01429 295000
Hartlepool6thFormwww.hpoolsfc.ac.uk01429 294 444
Middlesbrough Collegewww.mbro.ac.uk01642 333333
Redcar&ClevelandCollegewww.cleveland.ac.uk01642 473132
Stockton Riverside Collegewww.stockton.ac.uk01642 865400 NOrtHUmBErlAND
Northumberland Collegewww.northumberland.ac.uk 01670 841 200
lOCAl COUNCIlS
Darlington Borough Councilwww.darlington.gov.uk/
Durham Councilwww.durham.gov.uk
GatesheadCouncilwww.gateshead.gov.uk
HartlepoolBoroughCouncilwww.hartlepool.gov.uk
www.opendoorsmedia.co.uk
53
Useful stuff
Earn
whilst you
learn!Get the career you want, choose an Apprenticeship in:
• Business and Management • Construction• Education• Engineering and Science • Hairdressing and Beauty • Health and Community Services • Horticulture• IT and Telecoms• Motor Vehicle
• Professional Services • Retail• Veterinary Nursing
0191 200 4000www.newcastlecollege.co.uk
tHE rEgIONAl trAININg prOSpECtUS ON SOCIAl mEDIAYou’ve reached the end of the mag, but that’s not all the Open Doors team have to offer! If you’re on facebook, twitter or even google +1 you can come and say hello...
So if you don’t want to miss out on your dream career you can like us, follow us, or even +1 us. Come say hello, we don’t bite!
FACeBookIt couldn’t be easier to find our facebook page you can visit our website
(www.opendoorsmedia.co.uk) and click on the facebook logo at the top corner of the
page or search ‘The Regional Training Prospectus’ whilst you’re chatting to your
mates on facebook.
• Checkoutourwall We post information, articles, success stories, and much
more. You can even ask us any careers questions you have, just write on our wall.
• Uploadyourphotos Our magazine goes all over the country, and so do we,
so upload pics of you with the mag and you’ll win a mini prize.
• Winprizes We love to give away prizes, and not just for your photos, but every
time we get 1000 more “likes” we give away a great prize such as an ipod or computer
games! We’re too generous.
FIND USON FACEBOOK
TwITTerLoads of people use twitter to follow their fave celebs or share their funny thoughts, but did you know you can use twitter to get top careers advice?!• Followus Search @opendoorsmedia and you’ll find us, just look for our logo, click
follow and we do the rest.• Readourtweets We’re always tweeting the best careers opportunities and latest
news. We also re-tweet lots of colleges and training providers.• Tweetus Why not say hi? You can ask us any question you’re struggling with on
twitter, or even re-tweet any opportunities we promote for your friends.
GooGle +1You may not have tried it yet but the Open Doors team are already +1 experts...
• +1us If you head to www.opendoorsmedia.co.uk you’ll see the +1 logo on our
homepage (or on any of our pages). Clicking this gives us your personal stamp
of approval (that would make us very happy) and adds us to your recommended
pages so you can easily keep up to date with the latest opportunities in your area.
It also allows you to share all of the exciting news and careers opportunities with
your friends!
Useful stuff
54
www.opendoorsmedia.co.uk
Earn
whilst you
learn!Get the career you want, choose an Apprenticeship in:
• Business and Management • Construction• Education• Engineering and Science • Hairdressing and Beauty • Health and Community Services • Horticulture• IT and Telecoms• Motor Vehicle
• Professional Services • Retail• Veterinary Nursing
0191 200 4000www.newcastlecollege.co.uk
APPRENTICESHIPSCAREERS
TRAININGJOBS
A-LEVELSCOLLEGE
UNI
APPRENTICESHIPS
The Regional Training Prospectus Our fabulous magazine - Open Doors and our website at www.opendoorsmedia.co.uk.
For everything you’ll ever need to know about colleges, apprenticeships, careers, training schemes and jobs in your region.
Sign up for our newsletter online to be among the fi rst to receive upcoming job and training opportunities, open day and careers event information, news and exciting competitions direct to your inbox.
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