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Page 1: A Mobile Shopping Assistant to Support Product Domesticity in Consumer Decisions

A Mobile Shopping Assistant to Support Product Domesticity in

Consumer Decisions

18th Panhellenic Conference on Informatics

Stamopoulos Sotirios- FoivosAndreas KomninosIoannis Garofalakis

Page 2: A Mobile Shopping Assistant to Support Product Domesticity in Consumer Decisions

Introduction

Product Choice

Decision Factors Price Quantity Brand Domesticity

Ethical Consumer

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Introduction

True domestic value difficult to ascertain

Unclear labeling strategy

Product company owned by another foreign or multinational

Not prominently displayed in the package

Hardly legible or difficult to find

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Persuasive Technology

Class of systems whose target is to change human’s attitudes and behaviors

Fogg’s eight step process

Principal factors Motivation Ability Triggers

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Product Recommendation System

Consists of:

Mobile Application

Product Database Management System

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Product Recommendation System

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Product Scanning Process

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18th Panhellenic Conference on Informatics

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Product Database Management System

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Experiment Set-Up

2 Phases:

Shopping without Application

Application Assisted Shopping

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Experiment Set-Up

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Experiment Parameters

Phase 1 Criteria: Price Product quality (packaging) Product & Company name

Phase 2 Criteria: Price Product quality (packaging) Product & Company name Production country Company’s origin

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Experiment Parameters

Company Naming Greek Ambiguous Foreign

Product Pricing Greek price > Foreign price Greek price = Foreign price Greek price < Foreign price

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Experiment Parameters

In each phase:

18 products 3 product categories 3 product subcategories 2 products per subcategory Shopping list with 9 products

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Experimental Results

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Experimental Results

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Conclusions

Users needed 3 times more time with the assistance of the application

Product origin most frequent criterion

Significant affection of user’s decision making process

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