TRANSFORMATIONS OF COMPANIES ON THE BASIS …€¦ · TRANSFORMATIONS OF COMPANIES ON THE BASIS OF...
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TRANSFORMATIONS OF COMPANIES ON THE
BASIS OF LEADERSHIP, LEAN APPROACH
AND 6 SIGMA
V.Lapidus
Centr Prioritet, Director General
prof., d.s., IAQ Member
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Scale of changes requires company transformations, and not just implementing
Lean – 6 «σ».
Transformation of organizational structures, management principles, production
systems and culture is possible only with change of leadership type and with
correctly chosen direction of transformations.
A company applying Leadership principles to management can benefit in career
management, goal-setting, growth of company intellectual capital. This practice
has already shown a promising effect.
This report deals with a product called «Leadership as a system. School of
leadership».
It is based on transformations to «Lean – 6 «σ»» models using project
multiplicative approach and revealing leadership of managers and employees.
Many companies in Russia, with a large amount of production, need to reduce
their resources, such as land, premises, equipment, energy consumption,
number of personnel.
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MODEL: ORDERS, PRODUCTION, MANAGEMENT (LEAN + 6 «σ»)
Production, value stream
Plant management
before implementation of LEAN
Embedded management
processes into production
flows (Kanban, J-I-T,
supermarket, etc.)
Resources
Sales:
inflow of orders
Sales
funnel
Plant management
after implementation of LEAN
Resource
leveling
An important part of Lean-transformations is simplification, flattening (decreasing the hierarchy) of the
management system, delegation of some of its functions to production and embedding into processes
(Kanban, J-T-I, Supermarket). Russian companies often possess excessive assets (buildings, land,
infrastructure, etc.), and their compaction becomes essential for success of transformations.
Compaction
Product
flow
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«Lean + 6 σ»
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JAPAN
«Tu r t l e p a t h»
Start environment: Small assets; Reliable knowledge; Small market;
Mass production
Start environment: Huge, excessive assets, old-
fashioned technologies; Fundamental special knowledge; No young loyal personnel; Guilt and accusation culture; Communal self-defense culture;
Mass
non-market
production
RUSSIA
«Wa r r i o r p a t h»
Efforts mobilization and dissipation method. Big steps forward (capture) and slowdown (reclaiming).
Way of small changes (Kaidzen). Smooth small steps on the right track.
Culture of trust; Social contract; Long life recruitment; Horizontal trade
unions.
Ability for mobilization; Toleration of difficulties; Ability to trust; Trainability.
DIFFERENCIES IN TRANSFORMATION PATHS
TRANSFORMATIONS PATH TPS
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Japan Russia
OP TC
TC
OP
Operation costs (OP) versus Transaction costs (TC)
Japan Russia
Keiretsu (uniting business
manufacturers, suppliers and
financial institutes into one
structure).
Cross holding of assets.
Managers control over business.
State corporations,
concentration of assets in one
hands.
Corporalization, new
privatization.
Bureaucrats control over
management.
Comparative characteristics of corporate management
CROSS-ECONOMIC ASPECTS OF LEAN-TRANSFORMATIONS
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Japan Russia
Life-long staff recruitment.
Corporate trade unions.
Payment for time in service.
Collective agreements (annual),
labor code “focused” on
employees.
Weak trade unions.
No single approach to
remuneration of labor.
Work relation basics
CROSS-ECONOMIC ASPECTS OF LEAN-TRANSFORMATIONS
Japan Russia
Small assets, markets growth,
competition
Assets growth
Lean, TPS
Big assets, markets reduction,
restrictions, competition,
redistribution of incomes
Assets compression,
compaction + Lean
Difference in initial economic environment
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Japan Russia
Visual culture.
Respect to older people.
Attention to details.
Trust is higher than efficiency.
Team (community) leadership, obedience of
the working class.
Ethic norms are based on self-respect, trust.
Consensus (social) leadership.
Kaizen – improvements, improving selection.
Verbal culture (word at the beginning).
Abidance to governance. Hierarchy.
Attention to general view.
Control – base of manufacturing relations.
Community defense. Obedience of the
working class.
Ethic norms are based on justice, dividing into
“ins” and “outs”.
Dominant (biological) leadership.
Community (small groups) encapsulation from
corporate environment. Intolerance to non-
ordinary people («all like all»).
Japan Russia
Down-up, up-down.
Kanban, value stream, supermarket.
Development of personnel initiatives, first
of all, employees.
Up-down, cascades.
Development of corporate planning
institutes, stream, resources, quality,
safety managements.
Transformation of corporate cultures
Between group aggression.
Comparison of corporate cultures
Main reforming activities
CROSS-CULTURE PROBLEMS OF «LEAN + 6σ»
TRANSFORMATIONS
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Japan Russia
Absence of punishment for an
mistake.
Focus on loyalty and responsibility of
executors.
Punishment for mistakes.
Focus on guilt and inspection.
Opportunism.
Error management
Japan Russia
High responsibility of management for
employees life.
Life commonness.
Moderate and transparent correlation
of salaries.
Obstacles in relations.
Responsibility of management for
wage payment on time.
Intolerance, vigilance to changes.
Vertical relation
CROSS-MANAGERIAL ASPECTS
Japan Russia
Community as the base for teams of
improvement, kaidzen-teams.
Respect to change leaders.
Leadership consensus.
Community as the base for self-
defense and balance with
environment.
Hostility to change leaders, orientation
on conservative leaders.
Non-transparent and unjust salaries
correlation.
Communal work organization
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Change leaders Define objectives and change directions,
organize change projects.
Start of transformations
Aristocratic leaders ─ system
transformers Ensure integrity of the system, develop culture,
change development stages through alternation
of mobilization and dissipation phases.
Conservative leaders
Mobilization
Mobilization
Mobilization
Dissipation
Dissipation
Mobilization stages:
• Concentration of efforts on changes
under control of change leaders
(performed via transformation projects).
• Big objectives, scales, future vision,
involvement into changes.
Dissipation stages:
• Concentration of efforts on
standardization, stabilization, standards
trainings (tuning, adjustment), kaizen.
• Dissipation leaders address their efforts
to stabilization, adjustment, process
improvement, clarification of rules and
orders, pay attention to variations, their
decrease, details; involvement into
stabilization processes.
Sustainability
WARRIOR PATH: CYCLES OF CAPTURE AND STRENGTHENING
Direct their efforts on stabilization, adjustment,
process improvement, rules and order
clarification; pay attention to variations, their
decrease; personnel involvement into
stabilization processes.
«Lean + 6σ»
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Knowledge Tools Spare improvement
projects Involvement Motivation
Strategy Knowledge Spare and managed
improvement projects Involvement Motivation
Strategy Knowledge Managed transformation
projects Involvement Motivation Compulsion
Spare projects Spare projects Managed projects Managed projects
Spare projects
Educational Transformational
Three projects types of “Leadership as a system”
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LEAN-TRANSFORMATION TECHNOLOGY
“LEADERSHIP AS A SYSTEM. SCHOOL OF TRANSFORMATIONS” PROJECT
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Strategy
Key projects Implementation
projects
System
acceptance Improvements
Business strategy; Transformation strategy; ISM; Functional strategies
per directors.
Model; Development and implementation programs; Tools; Motivation and involvement; Planning (goal-setting, requirements); Problem solving (8D; 3 ppm); Improvement programs.
Audits ; Efficiency evaluations.
3 PPM system.
1
Strategy development,
goal setting.
2
Knowledge. Lean. TQM.
System sustainability
and tools.
3
Mobilization, Involvement into transformations
(motivation, leadership, leaders selection, creating
opportunities for improving selection
support.
4
Internal and external projects management.
System, projects administration. Project charter.
Projects structure. Customer - performer.
Work monitoring. Synchronization.
“Leadership as a system.
School of transformations” PROJECT
5 FUNCTIONS OF PROJECT TEAM
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Projects consulting Technology:
Lectures (group work, presentations (maintaining an electronic base).
Discussions (summary of results).
Project selection, consulting. Projects fulfillment. Monitoring. Projects defense. Project implementation. Each key project ends with results
and draft proposal for 2nd cascade projects.
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“LEADERSHIP AS A SYSTEM. SCHOOL OF TRANSFORMATIONS” PROJECT
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Team – organizer of transformations Transformation Policy Management
School of leadership Cascade 1
CJSC Center «Prioritet»
Teaching Training
Motivation Consulting
School of leadership Cascade 2
Output ~ 40 trainers Practical Course projects with economic effect
Output ~ 300 trainers practical projects with economic effect
School of leadership Cascade 3
Output 1000 Kaidzen group leaders, Lean practical projects with economic effect
~ 4-5 months
~ 4-5 months
~50 people
SYSTEM DEPLOYMENT THROUGH “LEADERSHIP AS A SYSTEM” PROJECT
Mobilization: transformations stream up-down.
Dissipation: direction of people efforts on stabilization, sustainability, standardization, continual improvements.
M O B I L I Z A T I O N
D I S S I P A T I O N
~ 4-5 months
Feedback
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Thank you
for your attention
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