SPACE HELLAS PULSE: Redefining IT Management...

SPACE HELLAS PULSE: Redefining IT Management

Performance in the Cloud Era

Sotiris Karagiannis Director Sales & Solutions

SPACE HELLAS S.A. (N. & W. Greece)

[email protected]

Classification ISO 27001: Public

10-11 October 2012 1ο ΣΕΠΒΕ Members Forum 2012

SPACE HELLAS S.A.

at a glance

3 Space Hellas - All Rights Reserved

SPACE HELLAS at a glance

System Integrator. . Value-Added Solution and Service Provider

Active in Telecommunications , IT and Security

More than 25 Years of Operation and Growth

210 Specialized Employees

• More than 200 Certifications . Accreditations

Turnover (2011) € 43.2 million

Listed on the Athens Stock Exchange since 2000

Certified for Quality & Information Security Management

• ISO 9001:2008 . ISO/IEC 27001:2005

• National . EU . NATO Secret

Activities abroad

• Cyprus - Space Hellas Cyprus Ltd

• Romania - Space Hellas System Integrator S.R.L.

• Balkans . Middle East

Free float Major

shareholders

Alpha Bank

16%

~20%

64%


Our Mission To provide our customers with the greatest benefit they can get,

by empowering our people to deliver premium quality technological solutions and services

Our Vision To play a leading role as system integrator and provider of

ICT and Security value-added solutions in Greece and abroad

Excellence Quality Professionalism

Integrity Responsibility Commitment

Teamwork Empowerment Respect

Our Values


Operational Model

Sales

Marketing

Business Development

Research & Development

Networking Solutions

IT Solutions & Applications

Security Systems & Infrastructure

Telecom Services

Technical Support Services & Operations

System Integration &

Large Scale Projects

Pre

-sal

es

Aft

er-s

ales


Strategic Activities & Competences

•Communication & Data Networks (wired, wireless, satellite)

•Network Management Communications & Networks

•IP - MPLS – VPN (domestic and global connectivity)

•Fixed & Mobile Telephony, Satellite Communication Services

•Node Housing Telecom Services

•Disaster Recovery, Storage & Data Management

•Virtualization, Cloud Computing, Data Centers

•IT Intelligence & Monitoring, Service Level Management, B/OSS IT

•Network Security

•Information Security and Compliance

•IT Security Information & IT Security

•CCTV/IP HD Surveillance, Video Analytics, Number Plate Recognition, Perimeter Protection , Access Control, Intrusion Detection

•Homeland Security, Integrated Security Systems Security Systems

•Data Centres

•Structured Cabling, Electrical and Mechanical Installations Infrastructure

•Fleet/Asset Tracking & Management, Telemetry

•Unified Communications - IP telephony and Video Conferencing

•Security Platforms, Training Simulators Applications

•Applications Development & Systems Integration

•National and International Co-funded Projects

•Defense Projects Research & Development


The Integrator’s Value

Data Communications IT

Security

Infrastructure

Telecom Services Unified

Communications

Applications


Promising areas in the Greek ICT Market

ICT Security

Private & Public Cloud Infrastructures

Professional Services for the Cloud

Mobility (apps, security, …)

Connecting the Internet of Things

Software development


The impact of the Greek economic crisis on ICT business

The statement “Business as usual” does not hold anymore. “Battle as usual” has become more relevant Businesses that will survive are those that will succeed to retain their customers and obtain new ones by: • Offering quality products and

services at lower cost than the competition while keeping their operational costs low

• Ensuring positive cash flows • Minimizing bank loans • Exploiting the exporting capabilities of their products and services • Cooperating with other market leaders or smaller innovative companies to

gain entry to niche markets


High level prediction areas for 2013 (Globally)

Mobility Devices & Apps

Cloud Services Adoption

Cloud Services Enablement

Mobile Networks

Big Data Analytics

Social Business

Interactive Network of Things

Intelligent Industry Solutions

source: IDC


Our software product / solution : SPACE HELLAS PULSE

What is Space Hellas Pulse ? Space Hellas Pulse is an IT Intelligence and Monitoring platform.

• It is multitenant (i.e. “Cloud by design”) • It is being extended to run on Microsoft Azure (as a pure cloud platform) • It is Certified by Microsoft • It is Windows8 and Windows Tablet compatible.

Monitors, manages and analyzes thousands of systems, ensuring their performance is maximized. Helps enterprises maximize their IT performance either for their physical or virtual systems, network devices, or any IP based system.

“to trust is good, to control is better”


What PULSE offers / what are the benefits

Benefits: • Cost reduction – an integrated approach = best use of available resources, max

efficiency • Increased productivity – IT automation – One Click Management. • Improved service level – min time required for IT applications/systems health check • Better investment returns – Much higher total Return on Investment (ROI) with low

operational expenses.

“to trust is good, to control is better”

The platform offers solutions to everyday technical support services both at the Data Center, Help Desk and at End Points (end users anywhere) with:

• Real Time Proactive Monitoring of Systems, Applications, Security and Network • Intelligence Gathering and Analytics • Expert IT Diagnosis • Real Time Management and SLA management • Policy Management


What are the ICT challenges of the New Era

Facts in a mixed Virtual – Physical IT infrastructure

Must: Monitor and Control with a unified Solution

New Server Deployments (physical and virtual)

Heterogeneity / Incompatibility factors

Many needs for diverse applications and systems

Easier to deploy VMs => more VMs

Have (not) : AD Infrastructure => managed (not)

Too costly to monitor and comply with custom apps

Too difficult to distribute / maintain custom apps


Space Hellas Pulse : IT management performance in the Cloud era

How do we see the future with Pulse ? • With Cloud services, customers will need more control over their systems on the cloud.

Pulse is the right solution for that. Owned or pushed Software As A Service • Software companies need more support for their customers, help desk integrated with

their software. • Managed Services is the future for integrators and companies like Space Hellas.

Pulse will play a major role here. • Pulse opened to us new paths for cooperation with other system integrators in the

Nordic Region, Central & Northern Europe, the Gulf, Turkey, etc.


Think like a Startup. Use alchemy of Innovation: Pulse IT power management

Solving problems in new areas, product diversification NEW things Pulse can do for specific business sectors : • IT Power Management : for a 1000 PC organization, Pulse can save up to 10000€ a

year in electricity bills, by monitoring and controlling CPU utilization down to the process level, being a software only solution. It can deliver huge savings, create efficiencies, reduce energy consumption and CO2 emissions for large businesses anywhere. Every computer remains available and ready to be used day or night without impacting user productivity


Think like a Startup. Use alchemy of Innovation: Pulse as a unified secure user connector

• Secure Connected User: for companies with a large number of Virtual of Physical users and a mobile workforce, or for software houses that try to help their customers, Pulse can deliver secure connectivity channels for specific applications, in a much lower price than enterprise connectivity platforms. On top of that, the users can have secure access to their files and content from anywhere. It can be integrated with custom applications of software vendors to give wings to their product lines on the cloud.


Think like a Startup. Use alchemy of Innovation: Pulse as a Digital VCR for banking

• Remote Session Recording: for banking and financial institutions, the Cloud brings new monitoring and auditing challenges. Virtual Desktops and mobile users connect remotely from anywhere. The challenge of continuously auditing security policies in large financial enterprises has multiple implications. Pulse can deliver secure remote session recording from screen captures, window titles, key presses etc., store them, index them and make them searchable and traceable in case of a security incident. It is a strict monitoring policy that can only be enforced by solutions that sit on the user’s end.


Cooperate with (small or large) market innovators for niche markets penetration

That’s why we are here.

How a large company like Space Hellas is open for cooperation with N. Greece Technology companies to solve real market problems.

Talk to us. We are listening.

THANK YOU

Space Hellas S.A.

Telecommunications, IT, Security Systems and Services

Private Enterprise for Provision of Security Services

312, Messogion Ave., Ag. Paraskevi, 153 41 Athens, Greece

Tel. +30 210 6504100 | Fax +30 210 6516712 | www.space.gr | [email protected]

Sotiris Karagiannis

Director Sales & Solutions N. & W. Greece

www.space.gr Tel: 2310 502050

@skaragiannis Linkedin.com/in/karagiannis [email protected]

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