OPDC 24 1 - home.kku.ac.th ??. ”π—“π≥–√√“√...

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Transcript of OPDC 24 1 - home.kku.ac.th ??. ”π—“π≥–√√“√...

  • ...

    . . 10300

    0-2356-9999

    Hotline 1785

    www.opdc.go.th

    ...

    (Change Management)

  • ...

    (Change Management)

  • ...

  • ...

    ..

    2546 ...

    ...

    25

    ...

    (.)

    ...

    ...

    ( )

    ...

  • ...

  • ...

    1 1 1

    2

    3

    2 (What is Change?) 6

    6

    7

    3 (Change Management) 9

    9

    12

    12

    16

    4 20

    20

    25

    5 (Key Success Factor) 29

    32

  • ...

  • ... 1

    1

    4-5

  • ...2

    Change

    Initiative

    (Performance)

  • ... 3

    (Change Driver)

    2

    1. (External Change Driver)

  • ...4

    Profit

    2. (Internal Change Driver)

  • ... 5

    2

  • ...6

    2 (What is Change?)

  • ... 7

    .

  • ...8

  • ... 9

    3 (Change Management)

  • ...10

    (Resistance)

  • ... 11

  • ...12

    2

    4

    1. Change Sponsor

    2. Change Advocate

    3. Change Agent

    4. Change Target

  • ... 13

    1. Change Sponsor

    Change Sponsor

    Change Sponsor

    2. Change Advocate

    Change Advocate

    3. Change Agent

    Change Agent

    Change Sponsor Change Advocate

    Change Agent

  • ...14

    (Change Target)

    4. Change Target

    (Change Network) ()

    Change Sponsor/ Change Advocate Change Agent

    Change Target

    Change Network Change Agent

    Change Target

  • ... 15

    Change Sponsor

    Chief Change Officer

    (CCO)

    Leadership

  • ...16

    Change Leader

    1.

  • ... 17

    2.

  • ...18

    3.

  • ... 19

    4.

    (Change Impact)

    (Organization

    Level) (Individual Level)

    (Job)

  • ...20

    (Macro)

    (Micro)

    (Change Impact Assessment)

    4

    (Dimension)

  • ... 21

    4

  • ...22

    Navigation

    Navigation

    Leadership

    Change Sponsor Change Leader

  • ... 23

    Demand for Change

    Enablement

  • ...24

    Ownership

    (Network)

    Change Agent / Change Champion

  • ... 25

    Network

    Navigation,

    Leadership, Enablement Ownership

    1 (Awareness)

    Navigation

    Leadership

  • ...26

    Change Sponsor

    Key

    Performance Indicator (KPI)

    Change Sponsor

  • ... 27

    2 (Understanding)

    2

    Ownership

    Enablement

    (Communication)

    Change Sponsor

    Intranet e-mail (Newsletter)

    3 (Acceptance)

    3

    Change Agent

    Change Agent

  • ...28

    Enablement

    Change Agent Resistance

    Change Agent

    4

  • ... 29

    5

    (Key Success Factors)

    (Key Success Factors)

  • ...30

    1.

    (Development of a climate and readiness for change)

    2.

    (Widely owned strategic intent, purpose and vision)

    3. (Energetic and

    visionary leadership in the top team)

    4.

    (Alignment of the whole navigational style)

    5.

    (Continual focus on systems and holistic thinking)

  • ... 31

    6. (Continuous

    understand and influence organisational context)

    7.

    (Ability to set, navigate and adjust a journey path)

  • ...32

    . . 10300

    0-2356-9999

    Hotline 1785

    www.opdc.go.th