International Hellenic University Facilities... · Asynchronous e-learning environment (Moodle)...

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International Hellenic University Information Technology & Communications Facilities and Services IHU ITC Department

Transcript of International Hellenic University Facilities... · Asynchronous e-learning environment (Moodle)...

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International Hellenic UniversityInformation Technology &

CommunicationsFacilities and Services

IHU ITC Department

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Who we are

▪ ΙΤ Department Head

– Dr. Fotis K. Liotopoulos

▪ ΙΤ Department Staff

– Dr. Ilias Nitsos

– Mr. Iakovos Karapatakis

– Mr. Charalambos Kapetanidis

– Mr. Evangelos Grigoropoulos

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IHU ITC Services - Overview

▪ University account

▪ Computer Labs with specialized software

▪ Live Mail - Microsoft Office365 for Education

▪ Microsoft Imagine Premium (Dreamspark)– Microsoft software for research and educational purposes

– Windows client & server OS etc.

▪ Asynchronous e-learning environment (Moodle)▪ Synchronous e-learning environment and web

conferencing (Zoom, ePresence)

▪ Wireless Access (WiFi)

▪ Virtual Private Network

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IHU Accounts and Credentials

You are given two types of accounts:

▪ Email Account: Used only for logging into the webmail or Mail Client installed in your personal computer and/or mobile device

Username looks like: [email protected]

▪ Institutional or Domain Account: Used for all other IHU services like: e-learn, vpnservice, Eduroam etc.

Username looks like: FirstName.LastName

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Password SecurityThe first thing you should do with your new credentials is change the passwords.

Do NOT reveal or share your password.Do NOT send passwords with unencrypted e-mail.Do NOT use the same password for websites and services (yahoo, linkedin, gmail etc)Do NOT forget to logout when using shared computers (e.g. in our computer labs, or in an internet Cafe).Do NOT reply to specially crafted “social engineering” emails. Try to contact the department that allegedly send them first.

The IT Department– will NEVER ask you for your password.– does not store your clear text passwords and – can only reset passwords for you.

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IHU Facilities (1/3)

▪ Internet connection provided by the Greek Research and Technology Network (GRNET)

▪ Building A– 3 Computer Labs (78 workstations) open 24/7

and available to students if not occupied for classes/labs.

▪ Campus-wide WiFi access

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IHU Facilities (2/3)

▪ The operating system of lab PCs is Windows 10

▪ Installed software– Office 2010

– Compustat

– EViews

– STATA

– Solidworks

– ANSYS

Always use external storage media when working on lab computers as user files will be deleted when the

computer restarts

All computers will revert to their previously setup state potential

loss of data

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IHU Facilities (3/3)

▪ Shared printers: prepaid cards are required for printing/ photocopying

▪ Bibliographic databases

– Two workstations with dedicated usage for

– Bloomberg Terminal

– EIKON

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IHU Live Mail (1/3)

▪ Microsoft Office365 for Education –Live e-Mail– Live e-mail (50GB)– 1TB of storage space (through OneDrive for Business)– Microsoft Office 2016 installation on laptops, tablets

▪ Available at: http://live.ihu.edu.gr

▪ Personalised e-mail address:

[email protected]

▪ E-mails are available anytime/ anywhere

▪ Functional webmail environment

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IHU Live Mail (2/3) – Webmail

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IHU Live Mail (3/3) – Webmail

▪ You can setup your IHU e-mail on your laptop, phone or tablet.

▪ Or, you can forward it to another address.

▪ You will be asked to change your password the first time you log in.

▪ Self-service password reset – Register an alternative e-mail or mobile phone number

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IHU e-learning environment (1/6)

▪ Virtual Learning Environment (VLE) based on Moodle

▪ Available at elearn.ihu.edu.gr

▪ Login with your domain account credentials

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IHU e-learning environment (2/6)

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IHU e-learning environment (3/6)

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IHU e-learning environment (4/6)

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IHU e-learning environment (5/6)

▪ Coursework is submitted via the e-learning platform

▪ You have been given the link to a manual that details all steps

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IHU e-learning environment (6/6)▪ Your opinion matters!

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Video conferencing infrastructure

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IHU Virtual Private Network (1/2)

▪ Allows you to work from your home computer as if you were at an IHU computer– Online resources such as databases and journals are available

from home– Software licensed for IHU can be installed and used on your

computer via IHU’s license servers

▪ When connected, your Internet traffic is redirected through the IHU wherever you “go” you are identified as the IHU

▪ Important for– Access to material for coursework– Access to services limited to computers within the university

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IHU Virtual Private Network (2/2)

▪ http://help.itc.ihu.edu.gr/vpn2/software.html

▪ Simple setup

▪ You can set it up on your computer, phone and tablet

▪ It is crucial that you disconnect once your work is done.

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Internet connection via eduroam

▪ Thousands of hotspots in 78 countries

▪ Universities, hospitals etc

▪ Easy setup through Eduroam CAT (https://cat.eduroam.org/)

▪ More info @ https://www.eduroam.org/what-is-eduroam/

▪ Instructions @ http://help.itc.ihu.edu.gr/eduroam/

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IHU Copyright Infringement Policy“Regulations for the use and operation of the electronicequipment of the IHU” which became valid by GoverningBoard approval 2012

Attention is drawn to the fact that in case that anymember of the academic community and any user of theequipment, network and generally the services of theInternational Hellenic University is spotted to be relatedor linked with illegal possession, use or sharing of anyillegal digital material, software or electronic file, he/sheacts illegally and ++ contrary to the existing legislationand is ++ responsible for ++legal consequences of his/heractions or failures.

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Manuals

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What else we can do for you

▪ You can contact us concerning any technical difficulties you may have regarding the proper usage of software and hardware of IHU equipment in computer labs and classrooms.

▪ You can bring us your laptop or mobile device in order to assist you, setting up / troubleshooting IHU services (e.g. IHU VPN)

▪ You can come to us whenever you need assistance with hardware/ software equipment (‘walk-in’ policy).

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How to reach us

▪ Office hours:– 09:00 – 22:00* on weekdays– during class hours in the weekends

▪ You can contact us:– by phone : +30 2310-807.510– by e-mail : [email protected]– visit us in person at Building A, 1st floor

* At least one member of the I.T. staff will bepresent both on weekdays and on weekendsduring class hours.

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Thank you for your attention!