Communication channels
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Transcript of Communication channels
COMMUNICATION CHANNELSStakeholders, channels, UR, Tracking
Stakeholders
Students Customers Promoters
Professors Promoters
University Promoters
NGOs Customers Promoters
Companies Customers Promoters
Όλοι όσοι με κάποιον τρόπο «εμπλέκονται» στα recruitment μας!
CHANNELS
Simulation:Describe a person that came in the office what is AIESEC
Try again by just telling me your story and your why.
PromotionPhysical Online
Events
Posters
Flyers
university email
AIESEC site
Magazines
YouTube channel
external newslettersstands
Facebook page
classroomsuniversity sites
UNI Facebook pagesecretaries
UNI NGOs
portal gradsUni Services
Twitter page
Facebook groups
UNI media
Famous channelsNotice that PODIO isn’t filled in properly yet
Let’s go one by one• Events
– Check the event reports to take insights. Generally they should be promoted at least 1,5-2 weeks before and be well organized and attractive. The more events you have, the more visibility you gain. You can engage partners, professors, DASTA and anything that can be appealing to your students market. Give them a reason to come.
• Flyers / Magazines– Important promotion material! Order enough from the MC, it’s a good investment.
Persuade the VP Finance to take as much as possible! Give it out to students, leave some at classrooms, have some in events, spread them in the university! *GCP: Aristotelis
• Posters– Put them around in the university. Take a walk to the focus departments, find the
strategic spots and put the damn posters there! Make sure that people will see them and notice them! Be careful of Cleaners! :p
• Uni NGOs– Find ALL the NGOs that run in the university. Their members are active volunteers
and potential members/EPs. Plus, you want partnerships with them. You can participate in their events and gain visibility
Let’s go one by one
• Secretaries– Can become a great partner! You must have a great relationship with them.
Usually they can promote your message through: 1.anartisi in announcement board, 2.uni site publication, 3.email to dept. students, 4.announcement to portal grads. Keep in mind that for some things (or maybe all) you should have permission from Kosmiteia.
• Classrooms– All about innovation, new ideas. People are board from the transitional way.
We should get over it, we are boring. Forget the old school way! It’s time to do something different. Let yourself free and innovate. Maybe share your personal story! Think of activities you can do in classrooms to get their attention, to make them find the relevance from what they study. Professors have a key role, make them your partner! *Check the flow of a visit with professor file. *GCP: Marketing Plan
• Stands– Again you should find something smart to take their attention. I would suggest
you to make aisthiti tin parousia sas, not just stand there with a small poster. Put on your smile and talk about your experience.
Let’s go one by one
• Facebook page– A strong and important channel. You have to be careful on how to use it. Since
many people see you through Facebook, it’s your chance to build your image or ruin it. Be always globally aligned (Brand Refreshment) on what you post, try to engage people. You WANT to cause interaction. You want comments/likes/shares, that will bring you visibility. Experiment things and don’t waste this important channel. *Check the Facebook pages of all LCs, of @Greece and AIESEC International, what they post, how many likes/comments/shares their posts have. Try to take the good case practises and implement them!
• Facebook groups– Another important channel. A bit different though. Here you should be really careful
of spamming, don’t overdo it, try to make few quality posts that will engage people. Expect trolling and try to keep a clever distance and reaction to it.*You can share there the posts of your page. Though, don’t forget to use the unique selling points for each dept.
• Twitter page– Can be proved useful tool, though it’s not that much used in AIESEC Greece. Check
the potentiality and run it pilot!
Let’s go one by one
• UNI Facebook page– It’s good to be used! Find who makes the posts and cooperate! You gain
student’s trust and visibility if the university post something for you!
• External Newsletters– Big power and nice example of legacy. Store all your databases into email
lists (old applicants, interested people). If possible store them by program of interest. Then shoot them with newsletters. They will bite! Once per 1,5-2 weeks usually is okay. Try not to spam them, but keep them updated and engaged with the new opportunities.
• Portal Grads– Usually all departments (even the whole university) has portal grads. There
announcements for opportunities are posted, in order the department and university to keep in touch with their graduates and give them some opportunities to continue. AIESEC is definitely one! Trace them all!
Let’s go one by one
• YouTube Channel– It’s good to have a YouTube channel as LC where you post all your
videos. They can be stories from EP or interns, or promo videos, or whatever concerns your LC!
• University email– This is something that is different in each university. Anyway, you should
find and partner the person that is handling the what is sent to all students (announcements from Dean, opportunities etc) Then, you can send him AIESEC Opportunities and he can promote it with an email to all students of your university.
• University sites– Strong and nice channel! It’s having a publication in the department’s
website. Try to catch the student attention through the unique selling points you have for them. Don’t try to explain AIESEC in a short announcement. Sell them the product and let them come to you.
Let’s go one by one
• Media– Many media (blogs, students’ sites) are handled by MC. But still, you should find
local media, that appeal people from your area and make a publication there. Make partnerships like that, helps a lot in visibility which eventually bring more customers.
• AIESEC Site– Crucial thing. You HAVE to keep it beautiful, attractive, informative and
UPDATED! Adapt MC’s information and be always aligned. Promote whatever you have locally. It’s useful tool, with many visitors that you should find a way to convert them into applicants.
• University services– S-t-r-a-t-e-g-i-c partnerships. You MUST find and cooperate with all of them. They
are your buddies. They can be proved amazingly helpful. DASTA, MOKE are two beautiful examples. Create a strong partnership and be in contact! Use them of course to promote your products both online but also physically to students that come to their office. *GCP: In DASTA there is Grafeio Praktikis Askisis. This segment MUST know that you are offering an internship abroad so as them to inform the students that pass by there about your opportunity. Leave in their office some materials for them to spread to the students that pass by.
What is more attractive?• Usually people want to know details.• So, you have to provide them with details.• Find what they like. Find truly Unique Selling Points!• Catch their attention, don’t just post a nice picture with nice view.
There are already many of them on FB. Edit it! • In order to be attractive you need for sure to know perfectly the
national products and understand as well as possible the university reality!
• You have to tell them what they want to hear, but firstly you have to know what they want to hear!
USP
Details
Urgency
Απόκτησε πρακτική εμπειρία στον τομέα της επιχειρηματικότητας αυτόν τον Φεβρουάριο στην Ιταλία! Μάθε περισσότερα: www.auth.aiesec.gr/explore2 θέσεις διαθέσιμες! Προθεσμία αιτήσεων: 19 Δεκεμβρίου
Call for action
Things to remember• General Points
– In anything that you are posting, in any channel, after any discussion, don’t forget to include a “call for action”. Lead the people that will read your post/announcement to the next step. Provide them a link with more information (from your site).
– Always be brand aligned. Always be careful of brand alerts. Always watch out for your image. Always keep in mind new visuals, logos.
– Before any recruitment, it’s good to gather all the team and brainstorm about promotion (what you will do). CRUCIAL: Put them into timeline together and set responsible.
– Use Mailchimp for newsletters (internal & external)– Shape the PODIO Apps at your comfort.– Don’t forget to change the deadlines in your website.– Do backwards planning. Watch the video to take an example.– Do a PODIO training to all the teams that use it– Always take pictures of your activities (LCM, Events, Office moments).
You will need them!
UNIVERSITY RELATIONSYour field, your pool, your ace!
Change yo UR mindELKE
RecognitionProfessors
Other NGOs
Uni Services
Kosmiteia
Presidents
Dean Team
Key Uni people
Cleaners!
Free rooms
Secretaries
Uni mail
Classrooms
Endorsements
Events
Support
Having a strong UR..
• Means – Positioning in the university (You are the BOSS!)– Things are more simple– Effective and fast promotion– Recognition (AIESECers have a stand)– Having people to solve your problems– Having people even fund your projects! (gatakia ERs!)– A strong basis where you can stand, grow and ensure
that things will go better & better…
Who doesn’t want these?
Let’s go one by one
• ELKE– Study files about ELKE, in order to understand what it is. Find it
in the university and try to partner with them. Get to know them, tell them your plan, let them guide you through the process. *Study the success of LC Athens in order to base upon that!
• Recognition– Study the Student Guides of the departments you are interested
in. Find the connection between your programs and their internship. Base upon them to make your recognition. *There are very helpful files, guides and examples you can study.
• Endorsements– They may be simple, but they have the power to gain a prestige
and trust. Ask for endorsements from professors, Uni services(DASTA), everyone! *You can see some examples that LCs did already!
Let’s go one by one
• Professors– Study files about how to approach a professor. They can be
surprizing helpful to you, so keep a good partnership management. You can’t imagine where they can seem useful!
• Kosmiteia– They have the power! You should be careful with them. Try to
establish a good cooperation. If they like you, you are a king! Upon their request you have many open doors! Approach as many of them as you can!
• Presidents– They also have the power to open you easily many doors. They
have to like you, persuade them that you are offering something extremely helpful and great for his/her students. Make and keep a strategic partnership.
Let’s go one by one
• Secretaries– Dude they are gold! Depending on how each department works,
but usually they can offer you a lot of promotion channels (portal grads, announcement, emails, department site) plus you can book classrooms for your LCM, events or whatever. You have to find the secretaries that like you and take advantage of these partnerships!
• Cleaners!– Don’t laugh! They may also seem important! Except from cleaning
your office, if they like you, they may let your posters untouched! Think of it ;)
• Key UNI people– They are truly “your buddy”. They may or may not have a high
position in the university but they have knowledge regarding how this university works. They can solve you any question you may have and boost you a lot. Still here? Go and find them!
Talking about UR
Things are simple.You have A LOT to explore regarding UR.
Just GO FOR IT!