78_01_B 2ο ΠΑΡΑΔΟΤΕΟ final.pdf

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2

V. 1

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0 .................................................................................................................... 1

1

... 4

1.1 .......................................................................................... 4

1.2

........................................................................... 4

1.3 .......................................................................................... 5

2 ........................................................................................................... 8

3

......................................................................................................... 15

3.1 ................................................................................... 15

3.2 ................................................. 22

4 .............................................. 27

4.1 ............................................................................ 27

4.2 ............................................. 31

4.3 ................................................................ 31

4.4 ............................................... 34

5 .............................................................................................. 36

5.1 ........................................................ 36

5.2

........................................ 39

6 (Outsourcing) .............................................................................. 42

7

.................................................................................................. 50

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PLANNER A.E. 1

0 2

: ,

(),

,

.

, ,. . /25081/1-12-2005 1720 ./2005 /

, ,

:1. ,

2. , () ,

3.

4.

5.

6. outsourcing

7.

8.

/

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PLANNER A.E. 2

/ . .

, / , .

(

) , , .

, , (), /.

, , ( 1) /

, ,

, ,

,

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PLANNER A.E. 3

,

( , ), , , .

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PLANNER A.E. 4

1

1.1

, , :

1.

2.

3.

4.

5.

6.

, , .

.

1.2

1 ,

-, .

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PLANNER A.E. 5

.

, , , 4,

, . . 3320 / 48 / 23-2-2005, 28 . ./25081/1-12-2005 1720 ./2005 /, .

, .

, :

, ,

, .

1.3

, .

, ,

. () , ( , ). , , ,

, .

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PLANNER A.E. 6

, , .

, :

(),

,

35 . . /25081/1-12-2005 1720 ./2005.

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PLANNER A.E. 7

,

,

.

. :

, , , , (19 20) , , , , .

,

, .

( .)

, ( ), .

,

.

.

, .

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PLANNER A.E. 8

2

. . /25081/1-12-2005 1720 ./2005 /.

,

:1.

/. , , , . , . , :

1. , , .

2. , .

3. , .

4. , .

2.

.

3.

, , .

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PLANNER A.E. 9

4.

.

5.

, .

6.

. , , , . , , - .

7.

, /.

, .

8.

, , .

9.

/, , , , .

:

1. , /, . , , (

, ,

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PLANNER A.E. 10

). , , , 40% .

2. (tests) , , , (3) 50% - (4 ), , . .

3.

, .

4. 70% . (test), ,(test) . ,

.

5. (50) , . 50% - . , , 50% .

. :

,

,

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PLANNER A.E. 11

. .

. , , - - .

, .

,

.

.

6. , , , . , .

7. , .

8. :

1)

2) (), / .

(1) (2) .

9. . .

10.

(AE) ,

() ,

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PLANNER A.E. 12

/. (AE).

(AE)

- ,.

(AE) :

1. , , ,().

2.

():

.

(test-set) () (test) .

.

3. (in-application or simulation), / (, ).

4. ,

. , . / .

5. .

6.

.

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PLANNER A.E. 13

7. .

8. .

9. , ().

10. .

11. () /, .

12. () , ,, .

13. () .

11. ()

()

/.()

. , , , (Data Center),

, , ,

.

() :

1. .

2. (, ).

3. (, ,).

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PLANNER A.E. 14

4. ( , ).

5. (, )

6. ,

.

7. .

8. , , .

9. .

10. ( ).

11. ( ), (backup).

12. .

() (https), , (server) . (), .

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PLANNER A.E. 15

3

, , , , , , ,.

:

, ,

,

3.1

/ :

1.

2.

3.

4.

5. ()

3.1.1

, , :

1. /,

2. , ,

3. , .

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PLANNER A.E. 16

, :

1. /

: . , , .. ,. , , , .

:

: , :

,

,

, , .

: , , . , , . (logistics) .

: ., . , .

: . ,

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PLANNER A.E. 17

, . , ,, .

2.

: .

:

: ,

[(AE) ()] , , , , .

: , , .

3.

: . , )

) .

, ().

, , ,

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PLANNER A.E. 18

: .

Marketing :

. , , , , , , .

3.1.2

. .

. , . , , , , , . .

.

, , , . . , .

. . , , .

:

: .

:

, ..

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PLANNER A.E. 19

: , .

:

() .

: .

: . .

:

. :

.

: .

.

: .. ,

, , .

: ,.

-: , .

3.1.3

, , . . ,

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PLANNER A.E. 20

. :

: ,

. . , , , , ., , ,

. :

, .

: , ,

(.. ) (.. , , ). : , , ...

:

, . , - ( , ).

3.1.4

, ,

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PLANNER A.E. 21

( ). . , , , , .

. , :

: (test), , . ,

, . , , . , , .

: , , -. .. Microsoft.

.

, : .

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PLANNER A.E. 22

3.1.5 ()

()

: (, ,

).

( , ).

(, ).

(, ).

.

, , .

( ).

() , , , , .

() (https), (.. (backup)).

3.2

/, , . :

1.

2.

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PLANNER A.E. 23

3. -

3.2.1

, .

, . :

1. (1) .

2. , , , .

3. , , 2 .. .

4. /80 cm.

5. (7) (21) / 6 20 , . / . .

6. .

7. (fax)

(email).8. ,

, (server) 56 kbps, 100 Mbps.

9. , ., , ,

..

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PLANNER A.E. 24

10. .

. ().

, :

) - Hardware

/.

Pentium 1.0 GHz (Celeron AMD) 256 RAM.

800x600 pixels 1024x768 16bit .

4G .

CD-ROM DVD-ROM.

15

100Mbps.) SERVER

Pentium III 1 GHz .

256RAM.

800x600 pixels 16bit .

10GB .

CD-ROM .

15

100Mbps.

INTERNET 56kbps.

backup4 GB.

LASER Inkjet 10 .

Antivirus Software

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PLANNER A.E. 25

) SOFTWARE

Microsoft Windows XP ( Pan-European multilingual support ) .

Microsoft Office 2003 () .

Microsoft Internet Explorer 6 Outlook Express 6 .

.

(service packs) .

, .

3.2.2

. , . 50 , 50%. , . :

, , .

(Multiple choice) , 40% .

70%.

3.2.3 -

:

,

,

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PLANNER A.E. 26

, .

, ,

, /.

. , ().

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PLANNER A.E. 27

4

(, ) .

, , , . , ,, , .

4.1

1 ,

, . 1.3 10.000.

. (.. ,), , .

, ( ):

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PLANNER A.E. 28

105.837 105.103 98.911

75.863 72.594

3.847 5.500

30.500 32.000

110.210 110.094

100.000 . , .

,

, .

, ( , )

.

:

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PLANNER A.E. 29

, ,

, , , .

.

,

, , , ,

,

100.000 , , 50% , .

15.000 ,

(, ) . ,, .

,

,,

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PLANNER A.E. 30

, ().

, , , , . , .

, , , , .

:

, , 40.000, .

, ,

.

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PLANNER A.E. 31

, ,, , , .

4.2

6 , .

, , .

45. 6 , , 6 .

, 2 , () .

4.3

, , .

, :

: ,

, , . ( ) , (.. , ) .

:

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PLANNER A.E. 32

, , . ( ) , , .

, , (8) , 40.000 5.000 .

16 , .

, (: , ):

% % %

& 107 5,7% 59 4,7% 166 5,3% 265

& 460 24,5% 352 28,1% 812 25,9% 1295

50 2,7% 39 3,1% 89 2,8% 141

149 7,9% 95 7,6% 244 7,8% 390

81 4,3% 33 2,6% 114 3,6% 182

88 4,7% 53 4,2% 141 4,5% 225

150 8,0% 95 7,6% 245 7,8% 390

49 2,6% 33 2,6% 82 2,6% 130

306 16,2% 187 14,9% 493 15,7% 788

110 5,8% 66 5,3% 176 5,6% 280

83 4,4% 62 4,9% 145 4,6% 232

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PLANNER A.E. 33

% % %

124 6,6% 89 7,2% 213 6,8% 341

124 6,6% 90 7,2% 214 6,8% 341

1.881 100,0% 1.253 100,0% 3.134 100,0% 5000

,( ) (3134 5000). (8) 16

. 2 . , , . , .

. . , , .

, (, ), .

. , , , .

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PLANNER A.E. 34

, .

, , , .

, ,

, .

,

. .

1 ,, 5.000 . , ,.

4.4

. . , .

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PLANNER A.E. 35

5.000 () ,, .

, . , ( ) .

.

6.000, , . .

, , .

, . . /25081/1-12-2005 1720 ./2005 / .

/.

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PLANNER A.E. 36

5

5.1 . . /25081/1-12-2005 1720 ./2005 / .

, ,

.

3.1.1 Marketing HelpDesk, , . ,

,

.

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PLANNER A.E. 37

:

/

, , .

1

,

,.

1 + 2

.

1 +1

, , .

1 +

1

1 +2 ,

, ,

1 +2

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PLANNER A.E. 38

/

.

1 +1

, , .

1 +2 ,

().

1 +3 ,

1 +

1

25

, 6-7 3-4 .

. () , (,) . , 15 25 .

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PLANNER A.E. 39

5.2

, 4 , , .

, , ().

[

] () (

(+)

[]

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PLANNER A.E. 40

/

( (, ),

, () .

() , (AE).

:

2 ()

Internet, server

server

15

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PLANNER A.E. 41

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PLANNER A.E. 42

6 (Outsourcing)

1.3 , , .

,

(),

.

.

, .

, .

,

.

, , ,

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PLANNER A.E. 43

, ( () (AE)),

.

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PLANNER A.E. 44

7

. , , .

7.1

, . ,.

7.1.1

.

. 30.000 ISO. . 25 25.000 , 625.000 . 2 ( / ),

( ,, .). 300.000 ,

7.1.2

10 .. /

, 300 ..

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PLANNER A.E. 45

30.000 ~8 ..

7.1.3

1/2 , 15.000

7.1.4

. 20.000

7.1.5

. .

7.1.6 -

.

100.000 , hardware software. 35.000 .

7.1.7 -

server 100.000 . 35.000 .

7.1.8

. 5-2 3 2-. 20.000 .

7.1.9

, .

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PLANNER A.E. 46

, . 65.000 50.000 1 . 2 , 100.000 .

7.2

. .

7.2.1

, ~5000~3000 .

.

, .:

1.

, 8000 . 30 ,240.000 .

2.

, 65.000 . 1,5%, ~975 500 , 487.500 .

3.

, 6000 . 20 2 ,240.000 .

4.

, , , 6000 ,

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PLANNER A.E. 47

40 2 , 480.000 .

5.

1 100 , , 6000 , 2 ,1.200.000 .

7.2.2

, , , 500 ,. , 6- 4-5 .

1.

60 500 , 30.000 .

2.

30 8.000, 240.000 .

7.2.3

. 15 / , 8 120 . , 1.000 . , 4- , 200-300 .

1.

15 8.000 ,120.000 .

2.

120 2 , 240.000

.

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PLANNER A.E. 48

3.

(8.000) , 16.000.

1.920.000 . .

300.000

30.000

15.000

20.000

0

(100.000 3-) 35.000

(100.000 3-) 35.000

(5, 2 , 32-) 20.000

(50.000 /, ) 2 100.000

555.000

30 240.000

1,50 % 487.500

(2 ) 20 240.000

(2 ) 40 480.000

(2 ) 100 1.200.000

(6-) 60 30.000

(4-) 15 120.000

(30 ) 30 240.000

(15 / , 8/ , 2 ) 120 240.000

(15 / , 8 / ) 120 960.000

(15 / , 8 / ) 120 960.000

5.197.500

5.752.500

, 70% 126 .

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PLANNER A.E. 49

50% 177 .

:

, .

685.000 . 1 5.882.500 .

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PLANNER A.E. 50

8

, .

:

1. /, . ./25081/1-12-2005 1720 ./2005 , .

2. .

3. , , . .

4. , . .

5. ,

, , /.

.

() , , , :

1.

2.

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PLANNER A.E. 51

3.

4.

5.

6. 7.

8.

9.

9.1.

9.2.

9.3. /

9.4. /

/ /

9.8. / /

10.

10.1.

10.2.

10.3.

10.4.

11.

12.

13.

14.

15.

15.1.

15.2.

15.3.

15.4.

16.

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17. -

18. , , ,

19. 20. -

21.

22.

23.

24.

25. -

( ) , , :

1.

2.

3.

4.

5.

6.

7.

78_01_B 2ο ΠΑΡΑΔΟΤΕΟ final.pdf

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