Lesson : Internship, Department Dmst

INTERNSHIP PRESENTATION

Name Perrakis Nikos

Company Randstad Hellas

University supervisor A.Poulimenakou

A few words about Randstad…

Multinational company with headquarters in the Netherlands

Global presence in 39 countries

More than 55 years of experience in HR field in Greece

2 branch offices in Athens and Thessaloniki

Our services

Randstad Hellas: Shaping the World of Work

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Permanent recruitment

Temporary recruitment HR solutions Outsourcing

payrolling

• entry level• middle level• senior level• executive level

• temporary staffing

• high-volume specialties

• interim

• outplacement programs

• assessment centres

• recruitment process outsourcing

• payroll outsourcing services

Some of our clients

Randstad Athens – Headquarters2 Mesogeion Ave & Sinopis StAthens Tower, Building A11527 AthensΤ: +30 2106770523F: +30 2106770526Ε-mail: randstad@randstad.gr

Department “Staffing”

Randstad Hellas: Shaping the World of Work6

Focus areas

Industrial services & engineers

Business support

Client services

Chemical Engineer Logistics Manager Supply Chain Manager

Secretary Sales Administrator HR Manager

Call center agent Help desk officer Supervisor

Job descriptionRecruitment Consultant

1. Sourcing

2. CV’s Screening

3. Phone interview

4. Online assessments

5. Forward candidates

6. Update database

7. Follow upTeleperformance Hellas is Greece’s first and presently the largest CRM Contact Center provider in the country (more than 65% market share).

Teleperformance Hellas, a global leader in Customer Relationship Management, cooperates with the largest multinational companies worldwide such as Apple, Dell, Microsoft, HP, Western Union, Sony, Kaspersky, Orange, Canal Digital, WOOX, etc.

Our CRM system “Carerix”

Randstad: Shaping the World of Work

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Kenexa – Proveit

CV forwarding

Set of skills acquired at Dmst Team player skills

Time management (deadlines)

MS Office suite

Familiarization with CRM systems

Communicative skills

Theoretical background in the field of HR

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Company’s benefits

First essential work experience

Business conscience development

Update regarding the market’s trends and the required skills

Student’s benefits

Coverage of current needs with zero cost

Social profile reinforcement

New fresh ideas and innovative solutions

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Strengths- Global leader

- Skilled workforce

- Specialization- People oriented

Weaknesses- Competitive

market- IT issues

Opportunities

- Global markets

- Growing demand

Threats- Client

leverage- Technological

problems- Growing

competition

Critical evaluation of functions SWOT Analysis