Διοικηση Προσωπικου Bs27_2009

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    2009

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    1

    1 :

    1.1 1.2

    1.3 ,

    1.3.1

    1.3.2

    1.3.3

    1.3.4

    2 :

    3 :

    3.1

    3.1.1

    3.2 3.2.1

    3.2.2

    3.2.2.1

    3.2.2.2

    3.3

    3.3.1

    4 :

    4.1

    4.2

    4.2.1 Maslow4.2.2 - Herzberg4.2.3 Adams4.2.4 H 4.2.5

    4.3

    4.4

    5 :

    5.1

    5.2

    5.3

    5.3.1 5.3.2

    5.3.3

    5.3.4

    5.3.5

    6 :

    6.1

    6.2

    6.3

    6.3.1

    6.3.2

    6.3.3 6.3.4

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    6.4

    7 :

    7.1

    7.2

    7.2.1 7.2.2

    7.2.2.1

    7.2.2.2

    7.2.3

    7.2.4

    7.3

    7.4

    7.4.1

    7.5

    7.6

    8 : 8.1

    8.2

    8.3

    8.3.1

    8.3.2

    8.4

    8.5

    8.5.1

    8.5.2

    8.5.3

    8.6

    8.7

    8.7.1

    8.7.2

    8.7.3

    8.8

    8.9

    9 :

    9.1

    9.2 9.3

    9.4 HRIS 9.5 :

    10: 21

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    2

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    1.1 1.2

    1.3

    1.4

    1.5

    2 :

    3 :3.1

    3.2

    3.3

    3.4 3.5

    3.6

    3.7

    3.8

    3.9

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    1 .

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    4.2.

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    6 .

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    1.6

    ( ). __1

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    . __4

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    ;

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    / __0 __1 __2 __3 __4

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    .

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    / __2 __1 __0. __2 __1 __0. __2 __1 __0. __2 __1 __0.

    () __2 __1 __0. __2 __1 __0

    1.9 , ; (

    ). __3. __2. __1. __0

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    1.10

    , ; ( )

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    .

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    . * __4 *( 1.14)

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    . ( , ) __1 __0 . __1 __0 . __1 __0 . , ,

    __1 __0 . , : ____________________ ______________________________________________________________

    1.13 ;

    . - (Manager self-service)

    (online ) __ __

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    . - (Employee self-service) __ __(online ,

    )

    1.14 / ;( ) . __ . __ . __ . __ . __

    1.15 ,

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    1.16

    , ; ( ).

    _______________________________________________________________.

    _______________________________________________________________.

    ________________________________________________________________

    II.

    2.1

    ( )

    :

    :

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    25-49% __

    10-24% __

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    0% __

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    ;

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    . __0 __1 __2 __3 __4. __0 __1 __2 __3 __4

    . __0 __1 __2 __3 __4 . __0 __1 __2 __3 __4

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    __0 __1 __2 __3 __4 ____________________________________________________________

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    (outsourcing)

    , ;

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    .

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    .

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    2.4

    .

    &

    .

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    . __1 __0 __1 __0 __1 __0 __1 __0 . ,

    :____________________________________________________

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    . ,

    :_____________________________________________

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    127

    2.6

    1-5% 6-10% 11-20% 21-50% >50% . -

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    __0 __1 __2 __3 __4 __5 . __0 __1 __2 __3 __4 __5

    . __0 __1 __2 __3 __4 __5 .

    __0 __1 __2 __3 __4 __5

    III.

    3.1 ; ,

    ;

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    . /

    __ __ ___% __

    . __ __ ___% __. __ __ ___% __

    3.2 ,

    ;

    &

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    . ,

    :_______________________________________________________

    3.3 ;

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    3.4 , ,

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    3.7 :

    . projects /

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    .

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    .

    /(e-learning) __0 __1 __2 __3 __4. ,

    :_______________________________________________________

    3.8

    ;

    1.___________________________________________________________________2.___________________________________________________________________3.___________________________________________________________________

    V.

    4.1 ( )

    &

    . /

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    . __1 __0 __1 __0 __1 __0 __1 __0.

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    :______________________________________________________

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    )

    &

    .

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    . __1 __0 __1 __0 __1 __0 __1 __0. __1 __0 __1 __0 __1 __0 __1 __0. Bonus

    /

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    /

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    4.3 ;

    . __1 __0. __1 __0. __1 __0. __1 __0. __1 __0. * __1 __0. __1 __0. __1 __0

    . __1 __0

    * , ,

    .

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    V.

    5.1 , ,

    ;

    0% __1 1-10% __2 11-25% __3 26-50% __4 51-75% __5 76-100% __6 __7

    5.2. ;

    __0 __1 __2 __3 __4

    5.2.

    ;

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    5.3 ;

    __ __

    5.4

    (works council) ;

    __ __

    5.5 ;

    __ __

    5.6 ,

    ;

    .

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    . / __0 __1 __2 __3 __4. __0 __1 __2 __3 __4 . ,

    :_____________________________________________________

    5.8

    ; ( )

    &

    .

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    ;`

    .

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    VI. /

    6.1. :

    __1 __ __

    __2 , :

    . __ . __ . __

    __3 __4

    __5 :________________________________

    6.1.

    ;

    __ __

    6.2

    :. , , , __. __. ,

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    ..) __. , , , __. , , __. __. (.. , ,

    ...) __. __. __. __. , :______________________________________

    6.3 ;_______% __

    6.4

    .

    . __5. __4

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    . __3. __2. __1

    6.5 ,

    ;

    .. .. .. ..

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    . __1 __2 __3 __4 __5

    .

    __1 __2 __3 __4 __5.

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    6.6 /

    ; ( ). __1. __2. __3. __4. __5

    6.7 :

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    6.8

    ; ( )

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    6.9 , ( 8)

    ; ( )

    . __

    . __. __

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    . __

    6.10 ;

    (

    )

    6.11

    ( ) ,

    .

    . __1 __2 __3 __4. __1 __2 __3 __4. __1 __2 __3 __4. __1 __2 __3 __4. __1 __2 __3 __4. __1 __2 __3 __4

    6.12 __________

    : Granfield School of Management (GRANFIELD , BEDFORD MK43 OAL ,ENGLAND)

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    / / ,

    () .

    :

    . / ;

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    I.

    1.4 , , ;

    11.348_ 8.339_ 3.009_

    1.5

    :

    . 24_%

    . 36_%

    . 30_%

    . 10_%

    100%

    1.6 : . 3,5% __

    ( %

    )

    . 30_% 25 __ 50_% 25 45 __

    20_% 45 __ . ___ . _

    .

    35_% . __

    1.4. ; _ ___

    1.4. , , ,

    ; 30_ 20_ 10_

    1.4. , ; (

    )

    . __1 . __2 . __3 . __4 . Marketing/ __5 . ( ) __6________________________

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    ; _ ___

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    1.11

    ( ). __1

    . __2 . __3

    . __4

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    (outsourcing) ;

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    .

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    () __2 __1 __0. __2 __1 __0

    1.14 , ;

    ( ). __3. __2. _1. __0

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    141

    1.10

    , ; ( )

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    .

    __1 __2 __3 __4 .

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    . , __2. ,

    __3. * __4

    *( 1.14)

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    . ( , ) __1 __0 . __1 __0 . __1 __0 . , ,

    __1 __0 . , : ____________________ ______________________________________________________________

    1.19 ;

    . - (Manager self-service)

    (online ) __ __

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    143

    . __0 __1 __2 __3 __4. __0 __1 __2 __3 __4

    . __0 __1 __2 __3 __4 . __0 __1 __2 __3 __4

    . __0 __1 __2 __3 __4 .

    __0 __1 __2 __3 __4 . __0 __1 __2 __3 __4 . ,

    __0 __1 __2 __3 __4 ____________________________________________________________

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    (outsourcing)

    , ;

    50%_ __ __ __ __ __

    2.3

    .

    &

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    .

    - - _1 __0 _1 __0 _1 __0 __1 _0 .

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    __1 _0 __1 _0 __1 _0 __1 _0 . __1 _0 __1 _0 __1 _0 __1 _0

    . __1 _0 __1 _0 __1 _0 __1 _0 . ,

    :____________________________________________________

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    2.4

    .

    &

    .

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    . _1 __0 _1 __0 _1 __0 _1 __0 . ,

    :____________________________________________________

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    ; :

    :

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    . ,

    :_____________________________________________

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    145

    2.6

    1-5% 6-10% 11-20% 21-50% >50% . -

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    _0 __1 __2 __3 __4 __5

    III.

    3.1 ; ,

    ;

    . __ _ 70_% __

    . /

    __ _ 40_% __. _ __ ___% __

    . _ __ ___% __

    3.2 ,

    ;

    &

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    . ,

    :_______________________________________________________

    3.3 ;

    . _ __. _ __. _ __. _ __

    3.4 , ,

    ;

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    ;

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    ;

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    3.8 :

    . projects /

    _0 __1 __2 __3 __4.

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    . __0 __1 _2 __3 __4

    .

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    _0 __1 __2 __3 __4. _0 __1 __2 __3 __4. Mentoring _0 __1 __2 __3 __4

    .

    /(e-learning) __0 _1 __2 __3 __4. ,

    :_______________________________________________________

    3.8

    ;

    1.___________________________________________________________________2.___________________________________________________________________3.___________________________________________________________________

    V.

    4.1 ( )

    &

    . /

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    . __1 _0 __1 _0 __1 _0 __1 _0.

    __1 _0 __1 _0 __1 _0 __1 _0. __1 _0 __1 _0 __1 _0 __1 _0. ,

    :______________________________________________________

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    )

    &

    .

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    . __1 _0 __1 _0 __1 _0 __1 _0. _1 __0 _1 __0 _1 __0 __1 _0. Bonus

    /

    _1 __0 _1 __0 _1 __0 __1 _0. Bonus

    /

    _1 __0 _1 __0 _1 __0 __1 _0

    4.3 ;

    . __1 _0. _1 __0. __1 _0. _1 __0. __1 _0. * _1 __0. __1 __0. _1 _0

    . _1 __0

    * , ,

    .

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    V.

    5.1 , ,

    ;

    0% __1 1-10% __2 11-25% __3 26-50% __4 51-75% __5 76-100% __6 _7

    5.2. ;

    __0 __1 _2 __3 __4

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    ;

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    _ __

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    (works council) ;

    _ __

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    _ __

    5.6 ,

    ;

    .

    __0 __1 __2 __3 __4.

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    . / __0 __1 __2 __3 __4. __0 __1 __2 __3 __4 . ,

    :_____________________________________________________

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    ; ( )

    &

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    VI. /

    6.1. :

    _1 _ __

    __2 , :

    . __ . __ . __

    __3

    __4

    __5 :________________________________

    6.1.

    ;

    __ _

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    6.3 ;_______% _

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    . _5. __4

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    . __3. __2. __1

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    ;

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    .

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    6.6 /

    ; ( ). __1. __2. __3. _4. __5

    6.7 :

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    ; ( )

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    6.9 , ( 8)

    ; ( )

    . __

    . __. __

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    . __

    6.10 ;

    (

    )

    6.11

    ( ) ,

    .

    . __1 _2 __3 __4. __1 _2 __3 __4. __1 _2 __3 __4. __1 _2 __3 __4. __1 _2 __3 __4. __1 _2 __3 __4

    6.12 __1949________

    : Granfield School of Management (GRANFIELD , BEDFORD MK43 OAL ,ENGLAND)

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