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Εργασία σεμιναρίου

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  • , , , 2010-2013

    & 29-11-2013

  • &

    1

    1

    1 ...................................................................................................................... 1

    2 ................................................................................................................... 2

    3 ................................................................................................................... 2

    4 .................................................................................................................... 2

    5 ........................................................................................................................... 3

    5.1 .......................................................................................... 3

    5.2 ............................................................. 3

    6 20102013 ...................... 5

    6.1 ................................................................................................................ 5

    6.2 .................................................................................................................. 5

    6.3 ......................................................................................... 5

    6.4 .............................................................................................................. 6

    7 ............................................................................ 7

    8 ............................................................................ 9

    9 .......................................................................................... 11

    9.1 ..................................................................................... 11

    9.2 Digital Era: ................................................................ 12

    9.3 ....................................................................................... 14

    9.4 Startups ................................................................................................................... 15

    9.5 ................................................................................ 16

    10 ............................................................................................................ 17

    11 .................................................................................................................. 18

    11.1 .................................................................................... 18

    11.2 2012-2014 ........................................................................... 18

    11.3 .............................................................................................. 18

    11.4 Doing Business 2014 ................................................................................................ 19

    11.5 Digital Agenda Scoreboard 2012 ............................................................................. 19

    12 .......................................................................................... 20

    12.1 .............................................................................................. 20

    12.2 ............................................................................................ 21

    12.3 ........................................................................................................... 24

    12.3.1 : .................................................................... 24

    12.3.2 / :...................................................................... 24

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    2

    2

    1: , . , : EITO IDC, , 10/2013. ..................................................................................... 18

    2: 2012 2014 ( %). : european economic forecast, 2013 .............................................................................................................. 18

    3

    1: 2013.............................................................. 18 2: Source Doing Business. Greece Made Starting A Business Easier In 2012/2013 By

    Introducing A Simpler Type Of Limited Liability Company And Abolishing The Minimum Capital Requirement ................................................................................................. 19

    3: Digital Agenda Scoreboard 2012 European Commission ............................. 19

    4

    , , , , , ,

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    3

    5

    5.1

    (), 1, (, , ), , , , / . , , , 2. , . , cloud computing . , , , 3.

    , . 2.000 , 70.000 4.

    5.2

    4,5% , 3,8% 5. , 20% 2008-20126. 1,368 2012, 7.

    , , IT Governance8, . , , .

    , , .

    , : , ,

    1 (OECD) 2 [OECD, 1998] : , . 3 [, 2013] .12 4 [ ., , 2013] 5 [Alexandropoulou B., US Com. Serv., 2012] 6 [AHK, 2013] 7 [EITO-, 2013] 8 Information Technology Governance (IT Governance): . : http://www.cio.com/article/111700/IT_Governance_Definition_and_Solutions

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    4

    clusters9, StartUps , , 10.

    9 , , , . 10 [, 2013] .16

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    5

    6

    20102013

    , 2010-2013 21,24%. 11. [ 1]

    6.1

    , , , , ' . , , , . , . , . tablets , 105,9% 2012.

    , 2010 730 ., 2011 540 ., ( 26,1%) 2010-2013, . 2012 , (3,1%), 523 .. 2013, 6,4%, 490 .. , 2010-2013, 32,9%.

    6.2

    . , CRM, SCM, ERP . , .

    , 2010 284 ., 2011 263 ., 7,5%. 2012, , 9,3%, 238 .. 2013 7,2%, 221 .. , 2010-2013, 22,1%.

    6.3

    , . , 12. , , . , outsourcing , .

    , 2010 , 866 .. , 2011 816 .,

    11 [EITO- , 2012/13], [EITO- , 2013], [EITO- , 2013/14] 12 [. , , 14-10-2013]

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    6

    5,8%. 2012, , 3,8%, 785 .. 2013, 770 ., 1,9%. , 2010-2013, 11,1%.

    6.4

    , 15,99%. 34,73%. . 13. , . smartphones.

    , 12,84%. , . , , . , , . 2013 2012, .

    13 [, 2013] : , , 2011 ( 630 . ). , 34.000 , , , .

  • &

    7

    7

    . , , , . , .

    2010 14, ( ), 15, ( , , ) . ( ) . , , . (, , ) . .

    , ( , , , .). , , , 16. , 17.

    18, , , :

    96 148 2012-201319, ()

    14 15 : 2009, 2012 2012. 16 [, 2013]: , , . 17 [, 2013]: 4 2012. 18 [Schwab K., World Economic forum, 2013-14] 19 [Schwab K., World Economic forum, 2012-13]

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    8

    200120, .

    , 21 , . , , 22, .

    20 [Schwab K., World Economic forum, 2012-13]: 31 2001 96 2012. 21 [Transparency International, 2012]: 94 174 2012, , (Corruption Perceptions Index) 22 [ news-34, 2010]

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    9

    8

    , . 23.

    6,67 , 3,1% 24. . 2012 32.000 , 25 .

    , 55% 26. , EURES27, 282930. , , 31 24% , 26% 32, .

    , 2015 900.000 3334 , 120.000 .

    , 35, 14% (2013). , IT 7 , skills gap, , soft skills36 .

    , , 1 3 37. 38% , . , outsourcing38. , , , .

    , , , . , , hard skills .

    23 [ news38, 2011]: . N. Kroes .. 24 [European Commission Empirica, 2013] 25 [CIKLUM EITO, 2012]: 152 . 2012. 26 [ICF GHK, European Commission, 2012] 27 European Employment Services (EURES) 28 [Social Europe, European Commission, 2012]: talent shortages European commission 29 [Europarl, 2013] 30 [Manpower Gr., 2013] 31 high-level ICT skills 32 [Digital Agenda Scoreboard, 2013] 33 [Digital Agenda Scoreboard, 2013] 34 [European Commission Empirica, 2013]: 300.000- 800.000 35 [, 2013]: 2008, 27,3 % 15-74 . 36 Soft skills , , , . 37 [Manpower Gr.-, 2013] 38 [, 2013] . 6

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    10

    , 2007-2012 39. , , .

    , , . / (), () , . (, ).40 41 42. , , . . , , , . .

    , 43 . .

    39 [ICF GHK, European Commission, 2012]: : 2005-2006. 40 [ ., 2004]: . 260: . 41 ( / & 1979 (.. 779/ 230/ 03-10-1979) 42 .. 44/2009, 58/8-4-2009 43 . 4186: . . 193, 17 2013.

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    11

    9

    2012, 2014 2013. , , 2012, 6% 2013 4,2%. .. 2013 201444. [ 2]

    Doing Business 201445 72 189 . , 2013, 6 185 2012, 22 . 28 , , . , 46.[ 2]

    9.1

    2012 2012 2013 , 2014 . , , . .47 , 48, 2014, 2015. 2014 , 1,1% 2013. , , , . [ 1] , , $2,24 , 5% 201349.

    , 50 . 4,5% 2014. , , . 2014, 1,1% 2013 , 2013, 3,1% 2012, 2014 4,8%51.

    T Europe 2020, 2010, 52. . 53 [ 3].

    44 [, 7-11-2012] 45 , 19-10-2013 46 [, 30-10-2013] 47 [AHK, 2013] 48 [EITO- , 2013/14] 49 [, 7-11-2013] IDC 2014. 50 [EITO- , 2013] 51 [EITO- , 2013] 52 Europe 2020 online: http://ec.europa.eu/europe2020/index_en.htm 53 7 Europe 2020 . online: http://ec.europa.eu/digital-agenda/digital-agenda-europe

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    , , : 20205455 ; ;

    9.2 Digital Era:

    , . (eskills) , . IDC, 90% 2015 . 56. , . 2012, 201257, . 58 2013, . online , , , 59.

    , , . @diversity, , 12 .., 60.

    , 61, & () 2013. 582 , 206 36,5%, , . , , .62 [ 1]

    , , : 6364.

    , , 65, 6 66. ,

    54 [ news- 40, 2012] 55 [Europe 2020, European Com., 2012] 56 [, e-skills 2012] 57 e-skills week 2012 online: http://eskills-week.ec.europa.eu/web/guest 58 : [, 28-11-2013] 59 [, 30-1-2013] 60 [, 5-11-2013] 61 62 [, 4-11-2013] 63 [, 29-8-2012] 64 (CEF), Fiber-to-the-Home ( ) 65 [ 2007-2013] 66 [ ]

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    67, :

    Digi-content68:

    69.

    Digi-retail70:

    71.

    Digi-lodge72:

    73.

    Digi-mobile74 :

    - (tablet-pc)75.

    E-security76:

    77.

    , - (ict4growth)78. , 1.000 . ict4growth79 , . (R&D stage) / (commercialization stage).

    H .. , , 13,7 . "e-SENS"80. , , , . , - , 81.

    : , , . : .

    67 [Digital Aid] .. 68 [Digi-content, 2010] 69 [Digi-content] , 70 [Digi-retail, 2011] 71 [Digi-retail] , . 72 [Digi-lodge, 2009] 73 [Digi-lodge] , , , 74 [Digi-Mobile] 75 [, 24-11-2011] / "Software as a Service". 76 [E-security, 2009] 77 [E-security] , , . 78 [ict4growth, 2012] 79 [ict4growth] , , . 80 [, 20-8-2013] e-Sens 1/4/2013. 81 [, 20-8-2013]

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    , : , , , , . , , , , /.

    9.3

    , , PwC8283. , , , , .

    Microsoft, , 550 business analytics , . IBM 120 . Huawei , 100 . 84. Oracle Software as a Service (SaaS) Business Intelligence. , 85. SAP startups, . thens Startup Forum, startups SAP , 86. , 87 Google , , 88. Google, Google Campus startups , . .Schmidt89 startups 90. Vodafone , , 4G 3G. H 91 92, 2014 , 93.

    82 PricewaterhouseCoopers 83 [, 6-11-2013] 84 [. , , 8-11-2013] 85 [, 11-11-2013] 86 [, 21-10-2013] 87 88 [EMEA, 26-9-2013] 89 Executive chairman Google 90 [, 11-10-2013] 91 , . 92 Transit and logistics hub 93 [. , , 3-10-2013]

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    startup Taxibeat94. $2.. 2013 Persado, Upstream, $15. Bain Capital Ventures, funds 95. , Cosmote Cosmote StartUp 9697.

    , , . , 98. 99 10 . , , , .

    , , . , . startups , startups, .

    H , , , . , 2014 100 Invest in Greece101.

    9.4 Startups

    , , , . . : 102. 103, 60% . , 25-34 , . , , . , , . , , "Athens Startup Weekend University"104, 105, . startups , . ,

    94 [, 19-7-2013] Taxibeat, smartphone 95 [, 19-7-2013] Persado , . 96 97 [Cosmote StartUp] 98 clusters, , venture capital funds. 99 [ - 2013-2015] 100 101 [, 17-10-2013]: Invest in Greece ( A.E.) , . 102 [Quartz, 26-3-2013] 103 OpinionPoll 22-24 1.011 104 [Startup Weekend] 105 BugSense, Taxibeat, Pinatta

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    . , , .

    9.5

    106 , , . 1000 , 29 4 1000 . , , , 9 . . , .

    . , HePIS107, . , ., HePIS108 109110 , ; . 111. (DigiEm112, Gender-IT113) , . 114. , , 115.

    , . , , , .

    106 [, 4-10-2013] 107 [HePIS, 2011] Hellenic Professionals Informatics Society 108 [HePIS, 9-9-2011] 109 [, 26-8-2013] 110 [ , 25-8-2013] 111 [ II 2007-2013] . 112 [DigEm] Digital Empowerment , , . 113 [Gender-IT, 2012] . 114 115 [, 17-10-2013]

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    17

    10

    , , , . , , ( ) .

    , . , . , , , . , . open data , . , , . , . , .

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    18

    11

    11.1

    1: , . , : EITO IDC, , 10/2013.

    11.2 2012-2014

    2: 2012 2014 ( %). : European Economic Forecast, 2013

    11.3

    1: 2013

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    11.4 Doing Business 2014

    2: Source Doing Business. Greece made starting a business easier in 2012/2013 by introducing a simpler type of limited liability company and abolishing the minimum capital requirement

    11.5 Digital Agenda Scoreboard 2012

    3: Digital Agenda Scoreboard 2012 European Commission

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    20

    12

    12.1

    [OECD, 1998] The information, Communication and Technology sector: a definition,

    OECD 1998 (adapted to ISIC rev.4 2007)

    [Alexandropoulou B., US Com. Serv., 2012] Alexandropoulou B. Greece: ICT Market

    2012, US Commercial Service, 2012

    [Schwab K., World Economic forum, 2013-14] Schwab K., The Global

    Competitiveness Report 20132014 Full data Edition, World Economic Forum, 2013,

    online: http://www.weforum.org/reports/global-competitiveness-report-

    2013-2014

    [Schwab K., World Economic forum, 2012-13] Schwab K., The Global

    Competitiveness Report 2012 2013 Full data Edition, World Economic Forum,

    2012, online:

    http://www3.weforum.org/docs/WEF_GlobalCompetitivenessReport_2012-13.pdf

    [Transparency International, 2012]

    (Corruption Perceptions Index), Transparency international, 2012,

    online: http://cpi.transparency.org/cpi2012/results/

    [European Commission Empirica, 2013] Towards European e-skills Quality labels

    for ICT Industry Training and Certifications, Proposals for quality lables, associated

    services and tools, Empirica for European Commission, 2013, online:

    http://eskills-quality.eu/fileadmin/eSkillsQuality/downloads/e-

    Skills_Quality%20Labels.pdf

    [CIKLUM EITO, 2012] ICT Market trends in Germany: Review of 2012 and Outlook

    for 2013 01-2013, EITO report 2012,

    online: http://www.ciklum.com/global-it-and-hr-news/ict-market-trends-in-Germany-

    review-of-2012-and-outlook-for-2013/

    [ICF GHK, European Commission, 2012] ICF GHK, EU Skills Panorama (2012)

    Information and Communications Technologies (ICT) Sector Analytical Highlight, for

    the European Commission, 2012

    [Social Europe, European Commission, 2012] European Vacancy and Recruitment

    report 2012, European Commission, 2012, online:

    http://euskillspanorama.ec.europa.eu/docs/EVVR2012Factsheets/08-Bottleneck.pdf

    [Europarl, 2013] Infographic: the fight against unemployment, European

    Parliament, 11-11-2013, online:

    http://www.europarl.europa.eu/news/en/news-room/content/20131108IFG24216

    [Manpower Gr., 2013] 2013 Talent shortage survey, Manpower Group, 2013

    online: http://www.naftemporiki.gr/documents/657364

    [Europe 2020, European Com., 2012] Europe 2020: Europes growth strategy,

    European Commission, June 2012, online:

    http://ec.europa.eu/europe2020/pdf/europe_2020_explained.pdf

    [Quartz, 26-3-2013] The tech scene in Greece is booming thanks to desperation

    and 60% youth unemployment Quartz, 26-3-2013, online:

    http://qz.com/67069/the-tech-scene-in-greece-is-booming-thanks-to-desperation-

    and-60-youth-unemployment/

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    21

    12.2

    [, 2013]

    ():

    () , 2013

    [ ., , 2013] . , . ,

    , 19-07-2013, online:

    http://www.demokritos.gr/library/downloads/Docs/documents/announcements/DIMI

    TRIOU%20G._SEPVE_HFSTI_19072013.pdf

    [AHK, 2013] , 2013 - ,

    , 2013,

    online:

    http://griechenland.ahk.de/fileadmin/ahk_griechenland/Dokumente/Wissenswertes/W

    IRTSCHAFTSTRENDS_GR_2013gr.pdf

    [EITO-, 2012/13] , ICT Market

    Report 2012/13 1, - 2012, EITO IDC,

    , online:

    http://www.sepe.gr/files/EITO/1stReport/pdf/SEPE_EITO_ICTMarketReport_2012)20

    13_JulyAugust2012_final.pdf

    [EITO-, 2013] , ICT Market

    Report 2013,

    2013 4, - 2013, EITO IDC, ,

    online:

    http://www.sepe.gr/files/EITO/4thReport/pdf/4thReport_%CE%95%CE%99%CE%A

    4%CE%9F2013.pdf

    [EITO- , 2013/14] ICT Market Report 2013/2014,

    2013/2014 5, &

    2013, EITO IDC, , online:

    http://www.sepe.gr/files/EITO/5thReport/pdf/5thReport_EITO-SEPE_2013)2014.pdf

    [. , , 14-10-2013] . ,

    : 2013

    , 14-10-2013, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4969

    [, 2013] :

    http://www.syzefxis.gov.gr/node/2335

    [, 2013] 01-2013, , 8

    2013, online:

    http://www.iobe.gr/docs/economy/ECO_Q1_13_PRE_GR.pdf,

    [ news-34, 2010] news, 34, -- 2010,

    [ news-38, 2011] news 38, -- 2011,

    [, 2013] ( 2013),

    , 2013, online:

    http://www.statistics.gr/portal/page/portal/ESYE/BUCKET/A0101/PressReleases/A010

    1_SJO02_DT_MM_08_2013_01_F_GR.pdf

    [Manpower Gr.-, 2013] :

    Manpower Group () , 2013,

    online: http://www.sepe.gr/default.aspx?pid=34&artID=4279&la=1

    [ ., 2004] . .,

    ., 2004, . 260

  • &

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    [, 7-11-2012] 2014

    7-11-2012, , online:

    http://www.sepe.gr/default.aspx?pid=34&artID=4557&la=1

    [, 30-10-2013] Doing Business 2014: 72 189

    - 6

    30-10-2013, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=2&artID=5027

    [, 7-11-2013] 4% 5% 2014

    IDC -

    7-11-2012, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5095

    [EITO- , 2013]

    2013/2014 5, & 2013, EITO

    IDC, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5062

    [ news-40, 2012] news , 40, - 2012,

    [, e-skills 2012] "e-Skills Week 2012"

    , online:

    http://www.sepe.gr/Default.aspx?pid=399&la=1

    [, 28-11-2013]

    , , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4646

    [, 30-1-2013]

    , 30-1-2013, ,

    online: http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4646

    [, 5-11-2013]

    :

    5-11-2013, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5085

    [, 4-11-2013]

    & 2013

    4-11-2013, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5081

    [, 29-8-2012] , ,

    29-8-2012, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4450

    [ 2007-2013] online:

    http://www.espa.gr/elibrary/100323_StratigikiEkthesiESPA.pdf

    [ ] online:

    http://www.digitalplan.gov.gr/resource-api/dipla/contentObject/de9cd3ff-2efc-449e-

    b551-1763a8650977/content

    [Digital Aid] : http://www.digitalaid.gr/

    [Digi-content, 2010] : http://digi-

    contentportal.digitalaid.gr/

    [Digi-content] online:

    http://www.digitalplan.gov.gr/portal/resource/Digi-content

    [Digi-retail, 2011] : http://digi-retailportal.digitalaid.gr/

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    23

    [Digi-retail] online:

    http://www.digitalplan.gov.gr/portal/resource/Digi-retail

    [Digi-lodge, 2009] : http://digilodge-

    portal.digitalaid.gr/Default.aspx?aspxerrorpath=/

    [Digi-lodge] online:

    http://www.digitalplan.gov.gr/portal/resource/Enishysh-xenodoheiakwn-kai-

    toyristikwn-katalymatwn-gia-th-dhmioyrgia-diadiktyakwn-topwn-probolhs-kai-

    systhmatwn-hlektronikwn-krathsewn-digi-lodge

    [Digi-Mobile] : http://digi-mobileportal.digitalaid.gr/

    [, 24-11-2011] digi-mobile 24-11-

    2011, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=3847

    [E-security, 2009] :

    http://esecurityportal.digitalaid.gr/Default.aspx?aspxerrorpath=/

    [E-security] online:

    http://www.digitalplan.gov.gr/portal/resource/Enishysh-Epiheirhsewn-gia-thn-

    Ylopoihsh-Ependysewn-sthn-PShfiakh-Asfaleia-e-security

    [ict4growth, 2012] : http://ict4growth.ktpae.gr/

    [ict4growth] online:

    http://www.digitalplan.gr/portal/resource/Oloklhrwsh-ths-hlektronikhs-ypobolhs-

    protasewn-sth-drash-ICT4GROWTH

    [, 20-8-2013] 13,7 .

    28-8-2013, ,

    online: http://www.sepe.gr/default.aspx?pid=34&artID=4882&la=1

    [, 6-11-2013]

    ,

    PricewaterhouseCoopers, 6-11-2013, ,

    online: http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5088

    [. , , 8-11-2013] Microsoft:

    , , 550

    8-11-2013, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5055

    [, 21-10-2013] SAP

    21-10-2013, ,

    online: http://www.imerisia.gr/article.asp?catid=30980&subid=2&pubid=113134553

    [EMEA, 26-9-2013] Google ,

    26-9-2013, online: www.emea.gr/--google--

    ---/358444

    [, 11-10-2013] ZTE 600

    11-10-2013, , online:

    http://www.imerisia.gr/article.asp?catid=26516&subid=2&pubid=113128084

    [, 11-11-2013] Oracle: ,

    Software as a Service (SaaS) Business Intelligence

    11-11-2013, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=5101

    [. , , 3-10-2013]

    Eric E. Schmidt 3-10-2013, ,

    online: http://www.sepe.gr/default.aspx?pid=34&artID=4937&la=1

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    [, 19-7-2013] startups

    19-7-2013, , online:

    http://www.imerisia.gr/article.asp?catid=26519&subid=2&pubid=113080964

    [Cosmote StartUp] : http://www.cosmotestartup.gr/

    [ - 2013-2015]

    online:

    http://www.espa.gr/el/Pages/ProclamationsFS.aspx?item=2423

    [, 17-10-2013]

    17-10-2013, , online:

    http://www.sepe.gr/default.aspx?pid=34&artID=5016&la=1

    [Startup Weekend] : http://athens.startupweekend.org/

    [, 4-10-2013]

    9 , ..

    4-10-2013, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4941

    [HePIS, 2011] :

    http://www.hepis.gr/el/Pages/home.aspx

    [HePIS, 9-9-2011] & 9-9-2011,

    online: http://www.hepis.gr/el/activities/womenict/Pages/women_ict.aspx

    [, 26-8-2013] 77 .

    26-8-2013, , online:

    http://www.sepe.gr/default.aspx?pid=34&la=1&artID=4807

    [ , 25-8-2013]

    25-8-2013, ,

    online: http://www.tovima.gr/finance/article/?aid=527396

    [ II, 2007-2013]

    ,

    online: http://www.antagonistikotita.gr/greek/prokResultsFull.asp?id=292

    [DigEm] : http://www.digem.eu/

    [Gender-IT, 2012] : http://gender-it.eu/?lang=el

    [, 17-10-2013] 1. -AFAEMME

    17-10-2013, , online:

    http://www.sege.gr/en/news/28-article-news-web-platform-sege-afaemme

    12.3

    12.3.1 :

    http://ec.europa.eu/europe2020/index_en.htm

    http://ec.europa.eu/digital-agenda/digital-agenda-europe

    http://eskills-week.ec.europa.eu/web/guest

    http://www.cio.com/article/111700/IT_Governance_Definition_and_Solutions

    12.3.2 / :

    .. 779/ 230/ 03-10-1979

    .. 44/2009, 58/8-4-2009

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    25

    . 4186:

    . . 193, 17 2013